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What Is LeadSquared?

LeadSquared is a new-age SaaS platform that provides end-to-end sales, marketing, and onboarding automation solutions. It specializes in solving sales challenges for high lead-volume, high-velocity businesses that have multiple sales channels and teams.

Benefits that LeadSquared users have identified:
• Zero Lead Leakage
• Intelligent and efficient lead prioritization
• 70% reduction in lead turnaround time
• Automated sales and marketing processes
• Integration with multiple business tools

Who Uses LeadSquared?

LeadSquared is used by 2000+ education, healthcare, financial services, IT services, real estate, tech marketplaces, and other high-volume B2C businesses to improve their sales efficiency.

Where can LeadSquared be deployed?

Cloud-based
On-premise

About the vendor

  • LeadSquared
  • Located in Edison, US
  • Founded in 2012

LeadSquared support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, India, Mexico, New Zealand and 5 others

Languages

English, Hindi, Indonesian, Vietnamese

LeadSquared pricing

Starting Price:

$25.00/month
  • No free trial
  • No free version

LeadSquared does not have a free version and does not offer a free trial. LeadSquared paid version starts at $25.00/month.

About the vendor

  • LeadSquared
  • Located in Edison, US
  • Founded in 2012

LeadSquared support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, India, Mexico, New Zealand and 5 others

Languages

English, Hindi, Indonesian, Vietnamese

LeadSquared videos and images

LeadSquared Software - Manage all your products, teams and processes in one platform (digital, call center, or field agent driven). Never, ever miss a sales opportunity.
LeadSquared Software - Understand your prospects, build lasting relationships & increase your ROI
LeadSquared Software - Mobile CRM Software: Boost Your Field Sales Team’s Efficiency Track and manage your field sales team closely even from miles away.
LeadSquared Software - Self-serve application and referral portals for your prospects, customers and partners. Tightly integrated with your LeadSquared CRM to connect sales, marketing & service teams.
LeadSquared Software - Don’t Settle for Disconnected, Leaky Systems Integrated systems to give your people insights they can act upon
View 6 more
LeadSquared video
LeadSquared Software - Manage all your products, teams and processes in one platform (digital, call center, or field agent driven). Never, ever miss a sales opportunity.
LeadSquared Software - Understand your prospects, build lasting relationships & increase your ROI
LeadSquared Software - Mobile CRM Software: Boost Your Field Sales Team’s Efficiency Track and manage your field sales team closely even from miles away.
LeadSquared Software - Self-serve application and referral portals for your prospects, customers and partners. Tightly integrated with your LeadSquared CRM to connect sales, marketing & service teams.
LeadSquared Software - Don’t Settle for Disconnected, Leaky Systems Integrated systems to give your people insights they can act upon

Features of LeadSquared

  • API
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling Software
  • CRM Software
  • Calendar/Reminder System
  • Call Routing
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Scheduling
  • Client Management
  • Client Portal
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management Software
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard Software
  • Data Import/Export
  • Dispatch Management
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Engagement Tracking
  • Enrollments/Onboarding
  • Fee Management
  • For Financial Institutions
  • For Insurance Industry
  • For Medical Purposes
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • GPS
  • HIPAA Compliant
  • Higher Education Software
  • IVR/Voice Recognition
  • Interaction Tracking
  • Inventory Management Software
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Distribution
  • Lead Engagement
  • Lead Management Software
  • Lead Nurturing Software
  • Lead Qualification
  • Lead Segmentation
  • Learning Management
  • List Management
  • Live Chat Software
  • Marketing Automation Software
  • Medical History Records
  • Messaging
  • Mobile Access
  • Mobile Optimized Emails
  • Multi-Channel Marketing
  • Multi-Location
  • Online Time Clock
  • Opportunity Management
  • Patient Communications
  • Patient Engagement Software
  • Patient Management Software
  • Payment Collection in the Field
  • Performance Management
  • Pipeline Management
  • Prioritization
  • Prospecting Tools
  • ROI Tracking
  • Real Time Notifications
  • Records Management Software
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Optimization
  • Routing
  • Sales Activity Management
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling Software
  • Scoring
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Marketing
  • Social Media Integration
  • Student Information/Records
  • Student Management
  • Subscriber Management
  • Task Management Software
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Website Visitor Tracking
  • Work Order Management
  • Workflow Management Software

LeadSquared Alternatives

Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform. Learn more about Salesforce Sales Cloud
Web-based platform that allows businesses to automate lead management processes, create orders and manage electronic files.
Over 100,000 customers in more than 120 countries use HubSpot's award-winning software to attract, engage and delight their customers.
Build around the customer with AI-powered apps to create amazing experiences. Learn more about Salesforce Platform
HubSpot CRM has everything you need to organize, track, and build better relationships with leads and customers.
An omni-channel customer engagement platform backed by a powerful predictive analytics engine.
Freshsales is packed with features and a highly intuitive UI so that you don't have to juggle multiple tools to run your business. Learn more about Freshsales
Outreach is the only AI-powered Sales Execution Platform that helps sales teams efficiently create more pipeline and close more deals.
SugarCRM is one of the world's leading CRM solutions, ideal for organisations with between 50 to 8,000 employees across all industries

Reviews of LeadSquared

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.4
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Rahul
Rahul
Administrative Assistant - Admissions in
Verified LinkedIn User
Education Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Very Useful Software for Sales Field

5.0 7 years ago

Comments: I am using this software for our institution from last 1.5 years and found it very helpful. We have 5 users along with 1 administrator. It is very handy and hassle free software. Being as a administrator of the software in our organization I can say that is it very easy to adopt and our users are very friendly with this software.

Pros:

Reminder Pop-ups. E-mail campaign, Defined dashboard, Landing page integration, Auto responders, Separate list for particular data, HTML mailer creation, transactional SMS and Various Kind of Analytical Reports, etc. Export import feature of the LSQ to help generate more defined reports in excel format. E-mail campaign report helps to target the audience based on open and click rate of the mailer. Gets immediate responses from helping team (Technical team) at the time of any kind of technical error or at the time of support requirement.

Cons:

Third party integration with LSQ takes time.

LeadSquared Response

9 months ago

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Ashutosh
Ashutosh
Vice President in India
Verified LinkedIn User
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Highly Customizable CRM

4.0 7 months ago

Comments: Overall, LeadSquared is an excellent option for businesses looking for a comprehensive solution to their marketing, sales, and CRM needs. I have user Zoho CRM, Nopaperforms etc., but the flexibility offered by LS is better. Best part is that the CRM is highly customizable and can fit in the requirement of any business

Pros:

Automations can be made in LS even by the end user. The automation flows can handle lead management and are triggered by an incoming API hit or can also be built at lead attribute change.

Cons:

If I am looking to made a customized report or dashboard in LS which requires Lapp, then there is dependency on Support team which works on chargeable basis.

Alternatives Considered: HubSpot CRM

Reasons for Choosing LeadSquared: Number masking isnt available in Zoho CRM which was a huge security issue when allocating leads to the callers

Switched From: Zoho CRM

Reasons for Switching to LeadSquared: Hubspot was far more expensive. Also, LS support is more real time

Tanmay
Manager in Namibia
Leisure, Travel & Tourism, Self Employed
Used the Software for: 1+ year
Reviewer Source

Tanmay - leadsqured

5.0 2 months ago New

Comments: I was working for edtech for 2 years that time I used this CRM and initially it was difficult to understand but once I get used to of it it was really easy to track my daily weekly monthly quarterly yearly repor te of sales , leads ,

Pros:

Very easy to use Good filters and conditions are there Easy to track sales , leads Easy bifurcation of leadsCan add followup

Cons:

Inbuilt calling system can be user friendly It takes time to non tech person to understand filters Can add self customisation options also

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Long Implementation and Setup Process, Poor Support

3.0 4 years ago

Comments: I would only recommend this product if you do not have any data to import from other software tools or if you are looking for very basic functionality. If you are planning to use more advanced functionality, ask them to FULLY demo it for you. Ask lots of questions, don't make any assumptions! I wish I had spent more time doing my due diligence during the evaluation process. I probably would have discovered it was not the best fit.

Pros:

The price is what was most attractive about this software. For the feature set included the price was right compared to the marketplace.

Cons:

The setup process took much longer than anticipated. We had data to import from another system and working with the support staff off-shore was a challenge. I wound up having to pull an internal resource (developer) to get the import completed. I consider myself pretty savvy with marketing automation/email marketing/crm software tools and I was challenged with the implementation. When all was said and done, we were unable to gain all of the reporting and functionality we initially thought we were purchasing.

Alternatives Considered: HubSpot Marketing Hub, Outreach, Zoho Campaigns, and Ontraport

Reasons for Switching to LeadSquared: Price. Perceived value (in feature set) for the cost.

LeadSquared Response

9 months ago

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Rajesh
VP Finance & Accounts in India
Telecommunications, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

CRM That Made A Difference

5.0 last year

Comments: So far Good, Excellent.

Pros:

Software integrates the company work process as per its own requirement. Hassle free CRM software. Helped in understand , knowing for what reason the service was delayed. Easily, identify at which level the task is pending, delay can be identified & productive steps can be taken to avoid the delay.

Cons:

Earlier, automation tools offered to us was bit costly which refrain us from fully atomize the work process. (Now, that the price has been reduce). As the Billing & Ticketing solution is not provided the work process has become more cumbersome, as multiple software is required.

Alternatives Considered: Zoho CRM and Pipeliner CRM

Reasons for Choosing LeadSquared: Service Issue

Switched From: Smart OMS

Reasons for Switching to LeadSquared: Ready to prepare the CRM as per our required. Customized work flow integration.

LeadSquared Response

9 months ago

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.