--- description: Get detailed information about DYL usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DYL Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Lead Management Software](/directory/30017/lead-management/software) > [DYL](/software/130022/dial-your-leads) # DYL Canonical: https://www.capterra.ae/software/130022/dial-your-leads Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/130022/dial-your-leads?page=2) > All-in-one VOIP phone system with sales automation. Includes lead management, texting, and campaign dialing. > > Verdict: Rated **4.0/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses DYL? Industries: Insurance, Banking, Finance, Real Estate, Education, Law, B2B, Recruiting, Contractors. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 51 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 3.8/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: DYL - **Location**: Marina del Rey, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: $75.00 - **Pricing Details**: Monthly and annual options - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Campaign Management Software - Contact Management Software - Drip Campaigns - For Insurance Industry - Interaction Tracking - Lead Capture Software - Lead Distribution - Lead Management Software - Lead Nurturing Software - Lead Segmentation - Performance Metrics - Pipeline Management - Sales Pipeline Management ## Support Options - Chat ## Category - [Lead Management Software](https://www.capterra.ae/directory/30017/lead-management/software) ## Related Categories - [Lead Management Software](https://www.capterra.ae/directory/30017/lead-management/software) - [Lead Nurturing Software](https://www.capterra.ae/directory/31563/lead-nurturing/software) - [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software) - [Sales Tracking Software](https://www.capterra.ae/directory/32744/sales-tracking/software) - [Insurance CRM Software](https://www.capterra.ae/directory/32554/insurance-crm/software) ## Alternatives 1. 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Do not pay for a year of service and if you do and find the quality is horrible they will not refund any money if you cancel service. > > Technical support for VOIP service is always busy and can't trouble shoot. I leave a message with an employee to have a tech call me and no return call. I have to call back the next day and sometimes it takes two days to reach them. Once I reach them we do the same trouble shooting to resolve the issue for the afternoon but the problem of bad call quality, ghost ringing, causing internet website issues, answering system cutting clients voice messages off. Management team treating me poorly on a recorded phone line, no return calls. The software platform is some of the best in the industry so if they could ever make their system work it would be awesome. They also try and get a years service paid upfront and give a discount to do so but if their system doesn't work once the year is paid upfront and that client wants to cancel DYL won't refund any of that years money. I signed up in January and paid a year upfront. February I wanted to cancel do to all the technical issues and they said I could cancel but they wont refund any money. Worst company I've ever done business with. ----- ### "So-So service" — 4.0/5 > **Lacey** | *26 April 2022* | Insurance Software | Recommendation rating: 2.0/10 > > **Pros**: You could quickly and easily get someone on the line to help with an issue, but resolving the issue was what was difficult. > > **Cons**: Once we switched to another phone system/ carrier, the company would not let us keep our recorded calls between our agency and the client. If we need a call log, we still have to call them to get the record. > > They were fantastic at the beginning, but after parting ways it was like war to get anything from them. ----- ### Review — 5.0/5 > **Jacob** | *24 January 2013* > > In insurance we have way too much inputting involved in keeping track of customers. I've tried a number of other software programs that were designed to keep my prospects and clients organized. At the end of the day all the other database managment programs just gave me more work and i was loosing track of quality people who wanted what my Insurance Agency could offer them. I found DYL as a referral from another successful Agent who used them specifically for internet leads. I jumped right in and was immediately making multiple calls to my leads without even having to log in to the system\! I soon found out that I was too efficient dialing out to my prospects and I needed to purchase less leads because i was drowning in all the appointments, new business and follow ups that were a result of my consistent calling activity. Next, I loaded spreadsheets into DYL and it was the easiest process that you could ever imagine. I don't even have to Map out where all my clients information goes, it pulls my headers and prefills them for me so all if have to do is press the upload button, then the call button, then I'm attacking my spreadsheets. This gave me great versitility for my staff to make phone calls without having to dial the phone. It has helped keep me organized and the system's main advantage over everything else out there is that it is easy to use\! I would conservately say DYL has helped me close 50% more leads by keeping all my leads in one place, and holding me accountable to calling them. Honestly, I have no idea what me or my staff would do if they didn't have access to the massive database i've built in DYL. We've literally gone paperless because we have all information i need to quote in one place. I can look up people by phone number, lastname or by folder. Everything is Organized, simple, user friendly and effective. I now have one phone system and I can't wait until I get a bigger office so I can utilize the DYL system for my business to a greater capacity. There is nothing out there like DYL and I'm just blessed to have them on my team. They are always cutting edge, userfriendly, simple and fun to use\! ----- ### "Best office tool we've ever had" — 5.0/5 > **Tom** | *22 January 2019* | Insurance Software | Recommendation rating: 9.0/10 > > **Pros**: I have used several phone systems over the years. I evened switched to twice to other providers while with DYL thinking that I could find a better phone system. I quickly came back both times. DYL is hands down the most user friendly and best office tool that we have. The ability to text (with pictures) and to have the last 5 years of call recordings of every phone conversation has saved my office multiple times from potential E\&O issues. With the workflow, DYL is now also the best way to ensure that my sales staff are following up on leads correctly and efficiently. It takes most of the repetition and thought out of our follow ups. DYL is hands down the best all in one solution for my office. > > **Cons**: Sometimes the software can be glitchy. Despite this, it is far less glitchy than any other provider out there. ----- ### "Great tool for a sales environment" — 5.0/5 > **Mallory** | *22 January 2019* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: I've been with DYL for over 4 years. I love that texting, faxing, lead management, and dialing is all in one place. They launched workflows that I'm still implementing. It's definitely helped me keep a pulse on my employee's productivity. The best thing I did was put my phones on one internet connection and computers on another. Our connection sounds great and we've only dropped a handful of times in the past few years. > > **Cons**: I love the app on the cell phone. It's a little finicky at times but it does the job. The only thing I don't like is that when you click to dial a missed call from thee call log it calls their primary number instead of the one they called from. You have to double check to see which one they called from. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/130022/dial-your-leads?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/130022/dial-your-leads) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data