--- description: Get detailed information about Q-Book usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Q-Book Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Reservation & Online Booking Software](/directory/20032/reservations/software) > [Q-Book](/software/129421/q-book) # Q-Book Canonical: https://www.capterra.ae/software/129421/q-book Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/129421/q-book?page=2) > Make the bold move to a brand new Online Booking System with no contracts, commission or crazy prices; probably the best move you'll ev > > Verdict: Rated **3.3/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Q-Book? FREE ONLINE BOOKING SYSTEM FOR HOTELS, B\&B'S, APARTMENTS, COTTAGES \& CARAVANS. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.3/5** | 7 Reviews | | Ease of Use | 3.3/5 | Based on overall reviews | | Customer Support Software | 3.9/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Queensborough Group - **Founded**: 1997 ## Commercial Context - **Starting Price**: £9.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Contact Queensborough for pricing details. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - Booking Management - Booking Notes - CRM Software - Calendar Management - Customer Support Software - Group Reservations - Online Booking - Payment Processing Software ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support ## Category - [Reservation & Online Booking Software](https://www.capterra.ae/directory/20032/reservations/software) ## Alternatives 1. 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They really do listen to their customers and if a suggestion I make is a viable option they act on it often immediately.The staff are always cheerful, friendly, helpful and knowledgeable. Their prices are reasonable and the channel manager is free to use. I have never had any problems with the system and guests seem to find it easy to use as well. > > Great value and the channel manager is free, they also offer good support if required. ----- ### "Excellent Service and Support" — 5.0/5 > **Richard** | *18 April 2017* > > We would just like to tell you how delighted we are with the new website which Queensborough Group have created for us; and with the excellent service and support we have received from you and your colleagues throughout the process. Although our old website was looking very dated, we were aprehensive about making a change thinking that the process would be expensive, time consuming and disruptive to our on-line presence. In fact we need not have worried because Queensborough have made it so easy, quick ( it was up and running in about 36 hours\!) and excellent value for money. We selected a standard template, wondering whether it would be able to reflect the individuality of our property and never imagining that the finished article could look so fantastic. Our old website was content managed for us by a local firm. The Queensborough system, which came along with the new website is brilliant. It gives us complete control over our content and is so easy to use. We are really enjoying playing with it and keeping our website updated and refreshed. The fact that everything is linked to Q-book makes it completely synergistic and so simple to use. At first we had lots of questions and requests for tweaks here and there which were answered and dealt with promptly and without any fuss or additional cost. Faultless service from everyone at Queensborough\! Thank you Amy and thanks to all your colleagues at Queensborough who have helped us with this and produced such an excellent result. ----- ### "24 hours notice to go" — 1.0/5 > **luke** | *19 August 2022* | Design | Recommendation rating: 0.0/10 > > **Pros**: customer Support is the best . great one and person. > > **Cons**: change for putting booking it only 13p plus £2.00 it add up > > been with them from 2018 left in 2020. come back in 2022 . up to 2 weeks again i would have given then a 5 but all as gone wrong. \[SENSITIVE CONTENT\]is AMAZING .great customer services. after overbooking me last week then again this week and next week i got 5 people in one room.(that i do not have) I would lose it with support. Expedia sent me a bill for 101.00 to re-locate guest. i ask what is going on was told it was expedia error. talk to expedia was told it was queenbought error. going around in circle. I ask to leave told no. sent them a bill for the cost incurred, was call yestoday and told would be cut off in 24 hours that 5pm today. 24 hours notice not a lot of notice but they are giving me my money back. be carefull with hidden charges. great business sense 24 hours noice to cut you off. ----- ### "Q Book is a simple to use booking system for our small bed and breakfast business" — 5.0/5 > **Joan** | *26 May 2018* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The Queensborough Group have been the web page providers since 2008, for our small bed and breakfast business, Browns of Holbeck, and what an excellent service they provide. The staff are very helpful, deal with any enquiries in a very professional way, and are always friendly too. They have just created in May 2018 a wonderful new web page for us, it displays our business to its best advantage. It makes is easy for us to update and for guests to book on line to stay here. > > **Cons**: I like everything about this software, it is practical, easy to use and makes updating the web page very easy. > > More on line bookings for our bed and breakfast business ----- ### "I love it. I think the new system is fantastic....." — 5.0/5 > **Bob** | *24 February 2017* | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, great support\! > > **Cons**: None > > I love it. I think the new system is fantastic.....and I'm not kidding I have more flexibility with my room designations, pricing and descriptions I can email my guests asking them for feedback upon departure I can manually adjust availability with guest details - even more now I can add a quick reservation I can see where my guests have come from. The whole thing is great\! ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/129421/q-book?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/129421/q-book) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data