What Is ViClarity?

ViClarity is an award winning provider of Audit, Risk & Compliance management solutions with a strong presence in the Financial Services and Healthcare sectors, also working in industries such as Manufacturing, Retail, Education, Charities etc. ViClarity is a global organization with offices in Boston, Des Moines Iowa, Ireland and the UK. Our easy to use platform allows you mirror your own manual processes online, tracking and managing audit, risk and compliance tasks efficiently in one system.

Who Uses ViClarity?

We have a large client base in Financial Services and Healthcare, across Ireland, UK, USA and Canada - but also cater to clients in Manufacturing, Retail, Education, Charities etc.

Where can ViClarity be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • ViClarity
  • Founded in 2008
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Ireland

Languages

Not provided by vendor

About the vendor

  • ViClarity
  • Founded in 2008
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Ireland

Languages

Not provided by vendor

ViClarity videos and images

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Features of ViClarity

  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Attestation
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Collaboration Tools
  • Communications Management
  • Compliance Management
  • Compliance Tracking
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Customer Complaint Tracking
  • Dashboard Software
  • Data Management Software
  • Exceptions Management
  • Feedback Management
  • Financial Risk Reporting
  • Forms Management
  • Incident Management Software
  • Incident Reporting
  • Interaction Tracking
  • Investigation Management Software
  • Issue Tracking Software
  • KRI (Key Risk Indicator) Monitoring
  • Mobile Access
  • Offboarding
  • On Call Scheduling
  • Onboarding Software
  • Performance Metrics
  • Policy Creation
  • Policy Library
  • Policy Metadata Management
  • Prioritization
  • Process/Workflow Automation
  • Project Management Software
  • Reporting/Analytics
  • Response Management
  • Risk Analytics
  • Risk Assessment
  • Risk Management Software
  • Risk Reporting
  • Risk Scoring
  • Routing
  • Search/Filter
  • Self Service Portal
  • Sourcing Management
  • Task Management Software
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Workflow Management Software

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Reviews of ViClarity

Average score

Overall
4.8
Ease of Use
4.4
Customer Service
5.0
Features
4.6
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
76%
4
24%
Patrick Q.
Patrick Q.
Head of Operations in Ireland
Verified LinkedIn User
Hospital & Health Care, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Health Care Data Collection

5 2 years ago

Comments: Vi-Clarity has been a great support for our developing organisation as we move into using more data analytics to improve support to our frontline staff and management and it allows us to maintain high levels of compliance and adapt policy when needed.

Pros:

Found it to be good for a data collection across our sites which are geographically spread all over Ireland. It is easy use and very easy adapt. The project teams and support team has been amazing.

Cons:

The repetitive questions has been flagged as an area requiring improvement.

Bernard H.
Risk Management Officer in Ireland
Financial Services Software, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

5 Star

5 2 years ago

Comments: ViClarity are a breath of fresh air. They provide very useful software tool and they support it brilliantly. It is clear that the team enjoy where they work and what they do.

Pros:

ViClarity allows us to embebed regulatory culture accross our business with numerous delegates or control owners interacting with the software on a regular basis. We can also adapt and build modules to control specialised areas such as complaints or branch offices. We can issue tracked policy and procedural documents accross the network. Roll out specialised training modules and report on them all.

Cons:

We have not really experienced any cons. Any problems we have encountered or have been unsure about the support team have advised and/or developed solutions.

Jerry S.
Head of Risk in Ireland
Hospital & Health Care, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent value for money with extremely responsive and proactive client support team

4 2 years ago

Comments: Very positive experience with both developing team and ongoing client support.

Pros:

- Customizable solutions - Value for money - Notifications scheduling at various hierarchy levels - Separate staff and management workflows possible for set-up

Cons:

- The interface in terms of layout is not the easiest for users. Can take some time to get used to it and training.

Sarah W.
Risk Manager in Ireland
Insurance Software, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Reduced Administration

5 2 years ago

Comments: ViClarity have been a pleasure to deal with. The initial support we received when launching the software ensured it was a success. The team are always on hand to resolve any issues, and they are also willing to take suggestions on board, rolling out updates to the software to the benefit of their clients.

Pros:

The ViClarity Risk Management software has greatly reduced the time spent on administration within our Risk Management Framework. Users can input the data directly into the system and the reporting functionality has led to improved MI. The software is intuitive and very easy to use both by users and administrators.

Cons:

Some initial issues we encountered within the reporting functionality were quickly resolved by the ViClarity Team. Apart from this we have had no problems with the software.

Denise D.
Risk and Compliance Officer in Ireland
Financial Services Software, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

ViClarity - ease of use.

5 2 years ago

Comments: Positive and helpful. It is a good product that can produce a lot of very useful information and is relatively easy to maintain. There are usually one or two opportunities each year to attend ViClarity conferences which provides useful information and contacts.

Pros:

The fact that the credit union have full ownership of the content is very valuable to us in terms of accountability. We prefer to have this sort of system rather than ones that are pre-populated and loaded with risks and controls that our CU would have no ability to make bespoke.

Cons:

There is a lot that it can do which I personally am not able to do. I could do with some more training on it, however the staff at ViClarity are very competent and helpful and always provide the assistance that I might need.