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What Is Acuity Scheduling?

Meet the personal assistant for your schedule (only better) that works 24/7, behind the scenes to fill your calendar and take work off your plate. From the moment clients book with you, Acuity is there to automatically send branded & customized booking confirmations, deliver text reminders, let clients reschedule on their own, and process payments so your day-to-day runs smoother even as business get busier. All you need to do is show up at the right time.

Who Uses Acuity Scheduling?

Professional services and appointment-focused businesses looking to automate client bookings, cancellations, reminders, and payments by using the world's friendliest online scheduling software.

Where can Acuity Scheduling be deployed?

Cloud-based
On-premise

About the vendor

  • Squarespace
  • Founded in 2007

Acuity Scheduling support

  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Languages

English

Acuity Scheduling pricing

Starting Price:

$16.00/month
  • Yes, has free trial
  • No free version

Acuity Scheduling does not have a free version but does offer a free trial. Acuity Scheduling paid version starts at $16.00/month.

Pricing plans get a free trial

About the vendor

  • Squarespace
  • Founded in 2007

Acuity Scheduling support

  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Languages

English

Acuity Scheduling videos and images

Acuity Scheduling Software - Access Acuity Scheduling across multiple devices
Acuity Scheduling Software - Generate reports of your income and appointment volumes
Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves
Acuity Scheduling Software - Customize your client scheduling page to match your brand's look and feel
Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
View 6 more
Acuity Scheduling video
Acuity Scheduling Software - Access Acuity Scheduling across multiple devices
Acuity Scheduling Software - Generate reports of your income and appointment volumes
Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves
Acuity Scheduling Software - Customize your client scheduling page to match your brand's look and feel
Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views

Features of Acuity Scheduling

  • Accounting Integration
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Attendance Management
  • Attendance Tracking Software
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer Support Software
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Document Management Software
  • Driver Scheduling
  • Email Reminders
  • Event Management Software
  • Faculty/Staff Management
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • HIPAA Compliant
  • Inventory Management Software
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multiple Appointment Types
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Patient Intake
  • Patient Management Software
  • Patient Records Management
  • Patient Scheduling System
  • Payment Processing Software
  • Performance Metrics
  • Physician Management
  • Progress Tracking
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Revenue Management Software
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling Software
  • Self Service Portal
  • Social Media Integration
  • Student Management
  • Task Management Software
  • Third-Party Integrations
  • Virtual Meetings
  • Website Integration

Acuity Scheduling Alternatives

Sign In Scheduling is the most feature-rich, accessible, and secure appointment scheduling tool that fits your business.
Booking Pages Builder, Unlimited customized and optimized booking pages for all your bookings.
YCBM for bookings: happy customers and a more efficient team.
Create, manage and grow your online presence for your business, blog, store and more with Wix’s intuitive website creation platform.
Online Booking System with reminders for all service companies! Let your clients book themselves online - Includes free version. Learn more about SimplyBook.me
The world's best online booking software for the beauty and wellness industry. Unlimited possibilities, subscription-free. Learn more about Fresha
Schedulicity is a scheduling app for service providers in hair, beauty, and health & wellness, complete with marketing and payment.
Tools for independent business owners: invoices, contracts, scheduling, and more. Get started with a 7 day free trial today.
Square powers secure payments even when you dont use a reader. Virtual Terminal for over-the-phone transactions, Invoices and more!

Reviews of Acuity Scheduling

Average score

Overall
4.8
Ease of Use
4.6
Customer Service
4.7
Features
4.7
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Dr. Jeanette
Dr. Jeanette
President in US
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

Acuity Scheduling is an economical choice for scheduling and collecting payment

5.0 5 months ago

Comments: Acuity Scheduling was an excellent great start and affordable option for online scheduling, billing collections, and basic SOAP notes. It was user-friendly and easy to setup. It also allowed for multiple users that could be set up as administrators or clinicians. I ultimately had to leave the platform for a more advanced EMR system; however, I definitely recommend them as a great place to start or if your needs are more simple.

Pros:

Acuity Scheduling is very user-friendly and easy to setup. I liked being able to customize my account to my brand colors and logo. The online scheduling and billing features are easy for both clinician and client.

Cons:

The SOAP note features are not as robust. This is to be expected since they are not technically an EMR. For basic SOAP notes, they do the job. For more advanced SOAP notes, these can be created within the platform and are not difficult to do.

Alternatives Considered: PT Distinction and Mindbody

Reasons for Choosing Acuity Scheduling: Acuity Scheduling was simpler and more affordable. It also allowed me to have multiple disciplines like physical therapy, personal training, and massage therapy.

Switched From: WebPT and ClinicSense

Reasons for Switching to Acuity Scheduling: Affordability and ease of use. The ability for multiple users.

Jerra L
Stylist in US
Consumer Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Acuity Scheduling has empowered salon professionals to deliver exceptional guest services

5.0 3 weeks ago New

Comments: Acuity Scheduling has helped us optimize our business. Offering appointment window by tracking when Iam available and letting my clients schedule then is magical. I also get notified through my email when a booking is made. And also the wait-list calendar has ensured we don't have colliding appointments which has proven to be paramount in embracing a hospitality driven approach to hair care.

Pros:

As we continue transform our business by adopting tech solutions that personalize the guest or rather customer experience, Acuity Scheduling has been in the centre of this transformation. It's implementation process was a a quick fix that didn't affect the salon operations. It delivers a free trial that we utilized greatly for learning purposes to familiarize with it. Comes with a slick and straightforward UI that makes it user friendly without prior knowledge. Acuity Scheduling delivers a range of features that we have found very helpful in running our day to day beauty salon business. We are able to create appointments for the different services we offer while customizing it to including details like duration, prices, description and images to highlight those services. As a staff member Iam added in the acuity and it allows me to find upcoming appointments and manage booking. I have also managed to create my own calendar soo I can be booked personally and enables me enter the specific hours Iam a available which I have synced with my personal email for notifications and alerts. It is also easy to offer discounts for those diehard clients soo that we off some amount on their next appointment. Integrating it with stripe payments has streamlined the collection of online payment during booking and record payments made in person. Lastly tracking the use of Acuity Scheduling using the report functionality allows for improvement.

Cons:

Acuity scheduling is the master of conveniences through coordinated bookings and salon appointments. The information available online and it's responsive technical team has ensured that our use experience has no hutches.

Tracy
Strategic Marketing Advisor in Canada
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Superb Calendar Management

3.0 3 weeks ago New

Comments: It has been super easy to use as it's integrated with my SquareSpace website.

Pros:

The things I like most are the ability to set up multiple calendars to control when people are booking into my calendar and how many time slots for each different kind of meeting I can plan a day! My calendar manages itself!

Cons:

I've had problems with people getting the confirmation emails and not adding the event to their calendar, as it doesn't automatically create an event for the meeting with the recipient.

Matthew
CPA in US
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Scheduler

5.0 4 months ago

Pros:

Having multiple users calendars linked to allow clients to book with anyone and see everything at once. Ability to integrate the scheduling on our website.

Cons:

I wish the weekly display for multiple users at once was better like the daily view.

Kristin
Psychologist in US
Mental Health Care, Self Employed
Used the Software for: 1+ year
Reviewer Source

Helps reduce my scheduling workload

5.0 2 weeks ago New

Pros:

I love that patients can schedule and manage their own appointments. It doesn't require an email exchange with me to do so which is nice. Another real game changer was the lack of administrative time spent on sending out reminders manually. I actually get to take the time I was spending on scheduling, rescheduling, and reminding and direct that energy to patient care.

Cons:

The only minor drawback is that some patients have reported difficulties figuring out how to cancel or see their appointments. These complaints are usually from less tech-savvy folks. I created a standard email for how to save appointments to their calendar and how to log into Acuity to see appointments if you didn't. It cuts down a lot on questions.