What Is Jobber?

Jobber keeps your jobs on track and your customers informed. Schedule jobs more efficiently, optimize routes, and send quotes and invoices by text. Give your crew the job details they need, see where they are, and get notified when a job is done. Send automatic payment reminders and take payments instantly in-person, online within 24 hours, or automatically every month. With a mobile app, free training, and simple setup, Jobber helps you save time while delivering 5-star service.

Who Uses Jobber?

Jobber is perfect for established and growing home service businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Jobber Software - Win more jobs. Jobber Software - Schedule and dispatch. Jobber Software - Complete the job. Jobber Software - Get paid faster. Jobber Software - Track customer history.

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Reviews of Jobber

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.6
Features
4.2
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Andy
Andy
Owner in Canada
Verified LinkedIn User
Facilities Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Jobber is the BEST

5.0 4 years ago

Comments: I first started using jobber almost 5 years ago when I decided to test out the free trial. Since that day, I have continued using the software and have grown my business over 400%. I think one of my favourite parts about jobber is the level of exceptional customer service; not only online but also in person. Additionally, my work flow for my business has improved a vast amount over the years. Invoicing: What used to take me hours, is now a simple 30 minute task. Quoting: What used to be done on a scrap piece of paper, is now done on my iPhone. Scheduling: What used to be done on excel, is now organized through the online calendar which can be accessed anywhere, anytime. Overall, I would recommend jobber to anyone running a service based business, and would be happy to answer any further questions.

Pros:

-The jobber platform is very easy to use and can be learned quickly. -Batch invoice creation is extremely helpful. -Jobber makes quoting, booking and scheduling jobs a breeze! -Having a client hub is a real crowd pleaser.

Cons:

Jobber is overall a 5/5 software system that has been the best thing for helping my business grow. Over the almost 5 years of using Jobber, the only thing I would like to remind people is that once you delete something, there is no way to get it back. I accidentally deleted an invoice once, and it was gone for good. This was my mistake, so as long as you're more cautious than I was that day, you'll be good.

Jobber Software Response

4 years ago

Andy! Thanks so much for this thorough feedback. We're so proud to work with your team and are so glad to hear we've been able to help make improvements across your processes. Unfortunately we can't always recover deleted items, but sometimes we can, so always feel free to reach out to our Success Team in the event we can recover something just in case. Thanks again for taking the time to leave a review :)

Patrick
Owner in US
Mining & Metals, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Inventory

5.0 3 weeks ago New

Pros:

Jobber is defiantly one of the best and very easy to use. offers a place for you clients to view and pay outstanding invoices, the scheduling system is layout nicely, taking credit card payment super easy and cost is low compared to others.

Cons:

Lacking inventory management. Unfortunately I'm seeking other CRMs that can handle this. When it comes to syncing data to QuickBooks I get lots of errors.

Jobber Software Response

2 weeks ago

Hey Patrick, Thanks for giving us your feedback! We are glad to hear that you have been enjoying Jobber so far, but we would love to help you out with the Quickbooks Integration. You can give us a call at 888-721-1115, start a live chat or send us an email [email protected] We look forward to hearing from you!

Anthony
Owner in Australia
Construction, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Beware of false advertising and predatory sales tactics!

1.0 3 weeks ago New

Comments: Jobber unapologetically accepts and continues to employ false and/or misleading advertising regarding its integration with the accounting software QuickBooks.When raising this with a Customer Support Manager, I was advised that the wording was intentional, and he acknowledged that it was misleading and didn't represent the limitations of the product. Despite this acknowledgement, I was denied a refund because it's "against their policy."This could have all been avoided had I utilised the 14-day free trial. Unfortunately I opted against this because in using the free trial the website clearly stated that I would have forfeited a considerable discount (20%) on the annual fee (which, for a new, small business, this is significant).If you decide to proceed with this product, I URGE you to trial it and not purchase the product outright. Better yet, avoid the product entirely and go with a much more ethical business such as Tradify!

Pros:

UI and UX. Easy to setup and navigate. Scheduler is effective at distinguishing between jobs / assigned employees.

Cons:

The customer service, while generally polite and responsive, is dreadful. Actively acknowledging and endorsing the false and/or misleading information on their webpage regarding 2-way sync between it and the accounting software QuickBooks.The recurring job creation was also unnecessarily complex, requiring the user to specify a duration. There is no ability to specify no end date.Doesn't support B-Pay, and doesn't generate unique customer reference no.'s.

Jobber Software Response

2 weeks ago

Hi Anthony, we really appreciated that you took the time to provide us such a thorough review and we're sorry to hear that we could have done better when providing information about how our sync with QBO works. We see that the manager you spoke with has collected your feedback and we sincerely apologize for any confusion you may have. If you would like to discuss how to make use of Jobber for the remainder of your subscription, please feel free to reach out to us a 1-888-721-1115 opt 1, email [email protected], or send us a message through our live chat.

Josh
Owner in Canada
Consumer Services, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

I should have done this sooner - Using Jobber gave us a lot more potential to grow

5.0 3 months ago

Comments: Streamlined, Automated, Easy to use, Room for expansion, Loads of potential. 100% worth the money

Pros:

I have almost 100 jobs a week being accomplished in our business and it takes me an average of 15 minutes a day to hande all the logistics. It saves so much time and allows me to have so much freedom to grow the business.

Cons:

Honestly there's not much. If I had to say anything it would be the cost but i'm just cheep LOL. Its definitely worth it at the current cost. The customer service you get from them worth the price. No one wants to be treated like a number, these guys treat you like a values client

Jobber Software Response

2 months ago

Hi there Josh! It's great to meet you. Wow, it is absolutely incredible to hear your review here- our Support team is going to be so happy when we share this back to them! You're always welcome to give us a ring and let us know how we can help. Thanks for your time today.

Ivana
Owner in US
Retail, Self Employed
Used the Software for: 1+ year
Reviewer Source

Jobber

5.0 3 weeks ago New

Comments: Very good

Pros:

Jobber is a very helpful software to business. You can create since a first request, after a quote, after a job, after an invoice, all linked. It's also good to who works with routes, you can calculate routes, check distance and time and plan your day. Give different colors for each crew, so you don't get confused in the map. You can see the schedule in the option: monthly, weekly, daily and map.

Cons:

I think that the software should have an option to open a work order, without needs to invoice later. Invoicing a work order should be an optional. It's not a problem, as you can invoice "zero" and close easy, but would be good.

Jobber Software Response

3 weeks ago

Hi Ivana! We're so very glad to hear that Jobber is helping you and your team manage your business! In regards to invoicing from a work order, this is an optional step that can be turned off when creating or updating a job. We were not able to locate your account to give you a call to discuss this, but if you could reach out to us at 1-888-721-1115 opt 1, or via our live chat, our Support team would be happy to go over the steps with you! Take care!