VidCruiter

We are very pleased

Comments: Our recruiting firm has been using Vidcruiter for six months and it has really added value to our clients and our candidates. The customer support and technical support is awesome.

Vidcruiter Transformed Our Hiring Processes

Comments: Overall, the Vidcruiter experience has been very positive, and has been extremely well received by both the HR and Engineering Communities within our organization. I have been approached by several other organizations seeking advice on Vidcruiter, and I have always provided my strongest endorsement. I would recommend the Vidcruiter platform to any organization, large or small, looking for a way to streamline their hiring processes through the exploitation of the latest in online recruitment technology.

Pros:

The Vidcruiter platform has transformed our hiring processes from paper intensive, manual efforts, to an elegant flow that is now done completely on-line. Besides being a very Green solution, the custom features have been readily adaptable to our very specific needs. For example, we have been able to build multistep processes that encompasses Education, Experience, Knowledge, On-line Written Questions and Live Interviews, every step tailored to our specifications. Regarding innovation, Vidcruiter has enabled our organization to implement the Continuous Pool concept, which empowers applicants to progress through the application steps at their own pace. Our team of volunteer evaluators have found the Vidcruiter platform to be user friendly and convenient. Most importantly, the Vidcruiter client support team is highly professional, and truly motivated to ensure all our requirements are met. They are very responsive, and are keen to explore new ways to exploit the software’s many functionalities to meet our requirements. For example, the Vidcruiter team was able to adapt the software so that the process data could be exported to our specific spreadsheet format.

Cons:

Vidcruiter is a powerful platform, and the Client Satisfaction Team provides top notch support. For most clients, I would expect that the Vidcruiter Team would be able to provide all required support. However, in the situation where the client would like to take greater ownership of the custom application development, then it becomes more of a challenge to become proficient manipulating the design aspects of the software. In this case, some training modules would be greatly appreciated. Note also, that there is a learning curve for Administrators, which will vary with the complexity of the customization - this software requires frequent use to remain proficient. Further, the exploitation of some of the advanced functionality is not immediately obvious, and Vidcruiter support is required. Fortunately, their support team is extremely responsive and helpful.

My experience

Comments: I would like to start by saying, I am a user of the software, not the person who set it up.
So my experiences might not be optimal.
Vidcruiter in general works fine.
Sometimes is a little clunky and cumbersome, especially with navigation and trying to locate certain aspects of someone's application or changing titles, etc.
It has some very good features, but sometimes these features also seem limited by imposed criteria, e.g. timeframes.
I received minimal help in using from customer support when it was first implemented and we had lots of problems.
When I ask for something to be changed or assistance then I get what I asked for, nothing more. Sometimes suggestions or opinions or advice would be nice.

A great all-inclusive product with a company who provides exceptional customer service

Pros:

Organized platform that can be tailored to our needs, all-inclusive, excellent customer service. Great for our applicants and clients.

Cons:

We do not have any cons as of right now.

VidCruiter Review

Comments: The advantages of VidCruiter are the benefits the program gives to our hiring managers. They can review interviews at any time and any place as long as they have an internet connection. They aren't limited to sitting at their desks in their offices watching video interviews when other work needs to be more of a priority. Also, any number of managers can review the same recruitment by sending individual links to them. Managers can also review the interviews by question which allows them to view how each candidate answers a specific question making it much easier for them to grade. On the candidate side of the program, the interview can be set up to allow them to make a few attempts before they finalize each question. In addition, it allows the candidates to view the questions in advance to be able to prepare their answer. We receive mixed reviews from managers. Some don't want to use the program while others are excited to try it out. Our recruiters sell the concept of using the program and communicate the advantages to managers. We have had greater success when we provide more information. The downside to VidCruiter is that it is moderately challenging to learn. Once the program is understood, it's fairly easy to navigate but it takes using the program several times to become familiar with it. The user interface is pretty straightforward. In addition, VidCruiter does not have a user manual to refer to in the event of a question, though customer service is usually available to answer questions as they arise. A user manual would be a nice addition. Also, many applicants opt out of interviewing if they have to do it on video. This would be the case with any video interview program. The agency could be missing out on great candidates if the candidate chooses not to interview. Another challenge for applicants is the availability of a computer with a web cam. Our agency will assist with providing a place for those candidates to interview, however, it is an inconvenience for the candidate. Overall, I think VidCruiter is a good program. We have heard from other agencies that use a different program and have heard that it is much more difficult to navigate. This program specifically requires the candidate to download a separate software program to their computer or phone to be able to connect to the program to interview.

Pros:

User interface Ease of use for the candidates Ability to have multiple reviewers Candidates can make more than one attempt at each question Customer service is great

Cons:

Challenging to learn Candidates may not have access to web cam Candidates opt out of interviewing if they are required to do it on video

Time Saving - Amazing Customer Service/Tech Support

Comments: Mostly the customer service has been the standout, the platform is excellent but the staff really know the platform and listen to what we need in our process.
They also get back to candidates really quickly if they have video problems - it's never the system it's always speed of internet or the user not following instructions.
They are so helpful and connected, it's a real pleasure to deal with them.

Pros:

Easy to implement, great training that is hands on and personalised not just a video to follow, a human being interacts with you to understand the process and flow you want. Client love the system, saves so much time. Candidates love the speed they can get their information in front of the client. It saves me a lot of time on the phone.

Cons:

From an agency perspective I'd like it to be more ATS for the candidates, there are ways around it but it would be great to have one place to move candidates once they are finished to a central point. I don't think this is the point of Vidcruiter so it's really not a con. Just a wish. They are hard to fault and I've used lots of systems.

The best way to recruit

Comments: we have been using VidCruiter since 2014, and it saved us a lot of effort and time, we could also see that we were getting better recruits as VidCruiter took the pain out of the process, and left us to concentrate of what really matters (the candidate)

Pros:

- Easy to use - Fully hosted, no need for hardware or any additional software. - The best way to filter candidates - Saves a lot of effort and time compared to traditional methods, and is the best way to recruit from other provinces or countries.

Cons:

Needs a bit of training and getting used to.

I've really enjoyed using VidCruiter. They make one of the biggest buckets of my work faster.

Pros:

I like the accessibility of the videos and that I can even do reference checks with them. It makes my job so much easier and faster.

Cons:

The aesthetics aren't always great. It can look a bit "bleh" and doesn't look like it's as tech advanced as it actually is.

The easiness of use is what sets this product apart from competitors

Pros:

This product was very easy to use and the most effective program in conducting video interviews. Recruiting from long distances used to be difficult until this application, now interviewer and interviewee can easily connect without any complications.

Cons:

This product works great, but not many people know about the software. On the plus side it is very easy to make calls and interviewee's don't have problems figuring out how to connect during the interview time.

This software has it all!

Comments: Our trial period has been great. Support is A+ and so far the platform is awesome.

Pros:

I really like that that the process for the applicant and recruiter can be customized to our specifications from start to finish.

Cons:

The only con that I can think of is the applicant having to download an app to do a video interview. I think that deters some people.

VidCruiter facilitates the recruitment process.

Comments: I highly recommend VidCruiter. The team, customer service, and software platform facilitate the recruitment processes at each stage. They are extremely polite and friendly. What I appreciate the most from[SENSITIVE CONTENT] and the team is that they are doers, always running the extra mile, with a we-can-do aptitude.

Pros:

The software is very friendly. The technical support is top-notch and the manager handling your case has ensured to streamline the challenges associated with recruiting. Great expertise, super client-orientation skills.

Cons:

There are some minor issues in the software that needs to adapt to the needs of the customers when the VidCruiter templates do not match with the company's processes. This issue however has been overcome with [SENSITIVE CONTENT]s ability, knowledge, and great soft skills.

Vidcruiter

Comments: it was overall a good experience, it is very efficient

Pros:

it is easy and simple to use, everything is at your finger tips

Cons:

its filters new applicants, it needs to show the applicants scores on the front page and it needs an fired button

One-stop platform for candidate screening, interviews, projects, references, ratings, rubrics & more

Pros:

It's a single place to handle our entire candidate flow, and adaptable for junior hires and senior hires alike. We learned recently that you can even conduct video & phone screens directly inside the website itself! It takes care of recording, allows for note-taking in real-time, and for multiple people to call in.

Cons:

With so many different features, it can definitely be confusing to use, and I know our adminstrators are also learning as they go. It can be a bit tricky to set up and in theory if we can get it set up the way that works well for us we can stick with it -- but new features come out and we want to benefit from them, so it can be a bit of a struggle. Still, doing all of this manually would be much worse so we're happy there's a platform that covers all the steps for us.

Vidcruiter is an amazing site!

Comments: Vidcruiter has been an amazing site to use for our recruitment and training needs. Our rep from the start, has been incredibly helpful in assisting us on how to use the site, and always willing to fix any problems we have. With the amount of applicants our company receives daily, Vidcruiter has made the process more efficient, and helps us filter out candidates without us having to call each individual. Very happy with the service and site! would recommend this to all companies.

Pros:

Applicant prescreens

Cons:

there are no cons that we have regarding Vidcruiter!

One of the best product I have ever used!

Comments: The team is great to work with and they totally understand your business needs and will offer direct solutions rather than workarounds. The Product itself is very well designed and easily configurable to customize your needs on the fly. No need for custom coding in most cases. The company listens to their customer needs/Feedback and adjust/upgrade the product roadmap accordingly.

Pros:

Very robust, flexible, and well designed, easily configurable.

Cons:

None

Made our recruiting easier!

Pros:

What I like most about VidCruiter is that they offers so many options to customize each of the video interviews you setup in the system for all the positions you are interviewing for as a company. For example, you can customize prep time, response time, amount of re-records, and the types of questions (typed short answer, video response, multiple choice, etc.) for each of the interview questions you have for your positions. Additionally, VidCruiter offers an audio recording option for those without the resources to complete a video interview or for those with disabilities.

Cons:

What I like least about VidCruiter is that the standard reporting options are fairly limited during implementation. Also, as a video interviewing provider, VidCruiter lacks some of the features such as facial recognition that is available with some of the larger providers.

Responsive Team!

Comments: I receive a response to an email or voice mail in a matter of minutes. If they do not have the answer right away, they acknowledge the inquiry and get back in a reasonable amount of time. My dealings are mostly with our rep and the service is always friendly, intelligent and professional. Great customer service! The software is easy to use and I find the different pages well displayed/easy to read. The VidCruiter recruitment software is 100 times better than the other application my company used.

Pros:

I love how easy it is to post a job, you simply follow the numbered steps. I love how we now have a template we can use for jobs we often post. I have not had an opportunity yet to use the scheduling feature, however, I'm looking forward to trying it.

Cons:

I do not like that we are not able to sort our jobs by year. It would be easier for us if there were folders by year we could create and keep those jobs in the appropriate folder.

Review of VidCruiter

Pros:

I like how it keeps everything together!

Cons:

Smoothness of experience! Right now I have to receive a calendar invite and manually add it to my calendar. Additionally - I think the experience of bringing up resume/client page, the notetaking page could be a bit smoother. Having two tabs and multiple links to manage is a little tough.

Good platform with some issues

Comments: Customer service is generally prompt and helpful.
Better to ask the team than your specific contact.

Pros:

The customisation of the roles, scores & weighting and positions are all fairly good. Analytics can be useful.

Cons:

Some features and processes don't feel intuitive or logical. This makes somethings hard to design and/or implement.

Vidcruiter Review

Comments: Our school network has been using vidcruiter for a little over a year. We have been very pleased with the product. Our applicants have not had a trouble accessing the video interview software. The customer service is an excellent customer and the customizable software to meet all of our needs.

Pros:

Customizable to meet all our needs. Excellent, receptive customer service.

Cons:

None at this time.

VidCruiter Makes Hiring Easier!

Comments: I love being able to see possible candidates before offering them in-person interviews. We can easily customize our questions for the different positions and now watch the responses two times as fast!

Happily recommend VidCruiter

Comments: Vidcruiter is reliable and customizable and has streamlined our internal recruiting process and improved overall efficiencies. VidCruiter is dedicated to continuous improvement and is always looking for ways to improve the experience for its clients. Limitations remain as it pertains to reporting and data exporting but they are looking at ways to develop both.

Quite easy to use and functional

Pros:

Its user friendly, functional, technically sound and applicable. I especially, like the feature for uploading of resume and application letters. Additionally, the live interviews hyperlink and notes are also good.

Great mobile friendly HR tool

Comments: My overall experience is good.

Pros:

VidCruiter has been a great addition to my team. It wasn't difficult to setup and my team could easily start working on it, due to the good looking UI that it brings. I've contacted their customer support once and they were very friendly and helpful.

Cons:

I haven't experienced anything that I disliked about VidCruiter. I also didn't use it for so long though.

TA Unum

Pros:

Easy to review candidates and move them forward.

Cons:

Scheduling software needs to be integrated; however, I believe we will be trained on this soon.