---
description: Get detailed information about Bamboo Cricket usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bamboo Cricket Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Bamboo Cricket](/software/127335/bamboo-cricket)

# Bamboo Cricket

Canonical: https://www.capterra.ae/software/127335/bamboo-cricket

> Provides easy-to-use feature sets for efficient customer and database management - Inbound Email Response Management and Live Chat.
> 
> Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Bamboo Cricket?

Helps online, email and database marketing departments as well as customer service groups and call centers complete the communication flow with customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 4 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Bamboo Cricket
- **Founded**: 2006

## Commercial Context

- **Starting Price**: $19.95
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Escalation
- Queue Management

## Support Options

- Chat

## Category

- [Customer Service Software](https://www.capterra.ae/directory/22/customer-service/software)

## Alternatives

1. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Freshdesk](https://www.capterra.ae/software/124981/freshdesk) — 4.5/5 (3408 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.ae/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [Zendesk Suite](https://www.capterra.ae/software/164283/zendesk) — 4.4/5 (4072 reviews)
5. [LiveChat](https://www.capterra.ae/software/62194/livechat) — 4.6/5 (1715 reviews)

## Reviews

### "Bamboo Cricket - Marketing Solutions" — 5.0/5

> **Saqib** | *4 February 2021* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Email marketing through Bamboo Cricket is the most cost effective online marketing with easy to use customer service tool that can make connection to each other. This application offers the entire solution with live chat, inbound email and email marketing with very low price per month.
> 
> **Cons**: I think it price should be little bit reduce more because new comer looking for free trial tools first than purchase it.
> 
> Overall experience is good with this application to make my connectivity easy with others.

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### "Bamboo Cricket Rocks\!" — 5.0/5

> **Verified Reviewer** | *21 November 2018* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Coustermer service is awesome\! Nice people who help you out with all your service needs.
> 
> **Cons**: I love this service there's nothing about it that I can complain about

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### "Great Communication Tool" — 4.0/5

> **Verified Reviewer** | *9 March 2021* | Consumer Services | Recommendation rating: 6.0/10
> 
> **Pros**: I use the product a few times a week for one of my clients when I fill in for Customer Service. The Customer Chat tool is awesome.
> 
> **Cons**: It can get a bit overwhelming and I don't know if I would pay for the service for myself. It is my Client's account that I manage.
> 
> So far so good. Like I said if I am asked to do a bunch of stuff it can be a bit overwhelming to switch from one task to the next.

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### "Best for online Markting" — 5.0/5

> **Syed Tauqeer Haider** | *1 February 2021* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: it is very good application to build your business, it's provide you full customer services tools to build startups and serve Enterprises. it also give end to end solution for windows. with live chat, queue management, self service portal at one place.
> 
> **Cons**: i am not find anything bad right now because the usage is not more like other software i use.
> 
> it is good services provider to build business with the help of power tools.

## Links

- [View on Capterra](https://www.capterra.ae/software/127335/bamboo-cricket)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/127335/Bamboo-Cricket/> |
| en-AE | <https://www.capterra.ae/software/127335/bamboo-cricket> |
| en-AU | <https://www.capterra.com.au/software/127335/bamboo-cricket> |
| en-CA | <https://www.capterra.ca/software/127335/bamboo-cricket> |
| en-GB | <https://www.capterra.co.uk/software/127335/bamboo-cricket> |
| en-IE | <https://www.capterra.ie/software/127335/bamboo-cricket> |
| en-IL | <https://www.capterra.co.il/software/127335/bamboo-cricket> |
| en-IN | <https://www.capterra.in/software/127335/bamboo-cricket> |
| en-NZ | <https://www.capterra.co.nz/software/127335/bamboo-cricket> |
| en-SG | <https://www.capterra.com.sg/software/127335/bamboo-cricket> |
| en-ZA | <https://www.capterra.co.za/software/127335/bamboo-cricket> |

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