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CivicPlus Recreation Management
CivicPlus Recreation Management Overview:
What Is CivicPlus Recreation Management?
CivicPlus is an industry leader in local government parks and recreation management software. CivicPlus' Recreation Management solution offers a user interface that is easy to use for both your staff and residents. Robust tools for managing activities, facilities, and point-of-sale transactions with integrated functionality to manage memberships, instructors, sports leagues, documents, and ticketing. CivicPlus Recreation Management software is the complete solution to run an efficient municipal parks and rec organization and increase revenue.
Who Uses CivicPlus Recreation Management?
Local Government Parks and Recreation Departments
Where can CivicPlus Recreation Management be deployed?
Cloud-based
On-premise
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Overall rating
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Based on 47 reviews
Reviews sentiment
Positive
81%
Neutral
11%
Negative
9%
Starting Price
Not provided by vendor
Free trial
About the vendor
- CivicPlus
- Located in Manhattan, US
- Founded in 2007
CivicPlus Recreation Management support
- Phone Support
- Chat
Countries available
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United States
Languages
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English
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CivicPlus Recreation Management
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4.1 (47)
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VS.
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Pricing Options
Ease of Use
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$20.00
one-time
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No features have been rated by reviewers for this product.
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Online Booking
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Billing & Invoicing
Site Reservation Management
Capterra verified reviews for CivicPlus Recreation Management
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Overall rating
Based on 47 reviews
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Matt
Website Manager in US
Government Administration, 1,001–5,000 Employees
Used the Software for: 1+ year
"Great Support, Product, and Capabilities"
14 May 2024
Pros:
Amazing project manager. Very structured implementation process. Feature rich software and great customer support after go-live.
Cons:
limited capabilities on mobile version of back-office application using iOS devices (iPads and iPhones). We overcame this using Microsoft Surface Pro tablets.
Reviewer Source
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Brady
Aquatics Manager in US
Recreational Facilities & Services, 51–200 Employees
Used the Software for: 2+ years
"This software causes more headaches than it fixes."
13 June 2024
I would switch software if it was my decision.
Pros:
Better value than some software packages.
Cons:
It is not reliable and we have lost thousands of dollars while the software is down or having huge latency issues. (One simple POS sale can take up to 5 minutes, with a line stretching out the door 30 people deep.)
Reviewer Source
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Kelly
Deputy Director in US
Government Administration, 51–200 Employees
Used the Software for: 1+ year
"Grove City, Ohio"
28 May 2024
Very good - customer service is the best I have ever worked
Pros:
The ease of use compared to over other rec programs
Cons:
There are still bugs in League Manager. We use this to schedule games at 13 baseball fields and 9 schools. We still have issues with double headers and not allowing us to manipulate the system to our needs.
Reviewer Source
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Michele
Assistant Director in US
Recreational Facilities & Services, 501–1,000 Employees
Used the Software for: 2+ years
"One of the best products we have used for registration"
10 May 2024
Even with our cons about price, we have thoroughly loved the staff that we work with at CivicRec. From the day we launched they have stayed with us and still connect and check in. [sensitive content hidden], our sales rep, continues to check in and I have never had a sales rep continue to do that after a purchase on any product. And [sensitive content hidden] is and has been amazing. We truly love the product and team associated with it.
Pros:
Online booking for facilities - the ease and clarity of accounting for our contractors and staff
Cons:
After talking with some other cities we found what we are paying for the product is a little higher than others. We even have been told by CivicRec that we are a "premier customer" which I think they mean to say as a compliment but can feel like we are just a customer that is paying more. :(
Reviewer Source
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Laura
Office Manager in US
Sports, 2–10 Employees
Used the Software for: 1+ year
"Overall this company has been really good to work with."
13 July 2017
It allows us to keep track of our building and pavilion rentals, register our sports programs, keep track of our concessions, and many other things.
Pros:
Relatively easy to use and new/updated features are always being added. Support team has been AWESOME!!!!
Cons:
Wish there was a little more detailed explanation of how to do certain functions. There are some functions that operate one way on one screen and different on another screen.
Reviewer Source
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CivicPlus Response
13 July 2017
Thanks for the review, Laura! We love hearing from our clients and their favorite features!