--- description: Get detailed information about PagerDuty usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PagerDuty Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [PagerDuty](/software/125693/pagerduty) # PagerDuty Canonical: https://www.capterra.ae/software/125693/pagerduty Page: 1 / 10\ Next: [Next page](https://www.capterra.ae/software/125693/pagerduty?page=2) > Cloud software that connects people, systems \& data into a single view for visibility and actionable intelligence across operations. > > Verdict: Rated **4.6/5** by 219 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses PagerDuty? Engineering teams, Support Teams, System Administrators, NOC teams at any scale -- from startups to Fortune 500 companies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 219 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: PagerDuty - **Location**: San Francisco, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: $10.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Starter: $10/month billed monthly or $10/month billed annually for up to 6 users Platform: $35 per user/month billed monthly or $29 per user/month billed annually Platform business: $47 per user/month billed monthly or $39 per user/month billed annually Enterprise: $119 per user/month billed monthly or $99 per user/month billed annually - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Access Controls/Permissions - Alerts/Escalation - Alerts/Notifications - Dashboard Software - Data Aggregation - Data Storage Management - Event Logs - IT Monitoring - IT Reporting - Incident Management Software - Incident Reporting - Inventory Management Software - Knowledge Base Management - Maintenance Scheduling - On Call Scheduling - Real-Time Notifications - Reporting & Statistics - Root Cause Analysis - Scheduling Software - Self Service Portal - Service Level Agreement (SLA) Management - Task Management Software - Third-Party Integrations ## Integrations (42 total) - Amazon EC2 - AppDynamics - BigPanda - Bitium - Circonus - Crashlytics - Datadog - Dynatrace - Freshservice - Front - Google Workspace - HaloPSA - Incapsula - Integrate.io - Jira ... and 27 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [IT Management Software](https://www.capterra.ae/directory/10001/it-management/software) ## Related Categories - [IT Management Software](https://www.capterra.ae/directory/10001/it-management/software) - [IT Asset Management Software](https://www.capterra.ae/directory/30077/it-asset-management/software) - [Log Management Software](https://www.capterra.ae/directory/30856/log-management/software) - [Website Monitoring Software](https://www.capterra.ae/directory/10021/website-monitoring/software) - [System Administration Software](https://www.capterra.ae/directory/10019/server-management/software) ## Alternatives 1. [Freshservice](https://www.capterra.ae/software/132997/freshservice) — 4.5/5 (685 reviews) 2. [ilert](https://www.capterra.ae/software/207205/ilert) — 4.7/5 (64 reviews) 3. [Datadog](https://www.capterra.ae/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews) 4. [Site24x7](https://www.capterra.ae/software/168192/site24x7) — 4.7/5 (344 reviews) 5. [JIRA Service Management](https://www.capterra.ae/software/138769/jira-service-management) — 4.5/5 (763 reviews) ## Reviews ### "Pageduty as a on call user" — 4.0/5 > **Verified Reviewer** | *25 September 2025* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: Very simple ui, any one can set up for their team easiely. Straightforward notifications with links to i iceents which i appreciate at 3 am > > **Cons**: It was cost prohibitive for our team and really only solve one problem, incident notifications and on calls. It doesnt monitor any hardware or applications > > Good but we found a cheaper product that could do more with. It works for basic scheduling and notifying of ojtages ----- ### "Fine. Not great." — 3.0/5 > **Ally** | *5 July 2025* | Financial Services Software | Recommendation rating: 5.0/10 > > **Pros**: It makes alerting for my team fast. I love that it has unique push notifications that I can set on my phone to get through my do not disturb at night. > > **Cons**: Its user experience is confusing. It took me an hour to figure out how to remove someone from an escalation policy because I couldn’t delete him from the team because he was on an escalation policy\! It was maddening. We eventually figured it out. > > Generally, people stay away because the UI is so confusing and doesn’t seem to be regularly updated. I think it’s the same since I started using it 10 years ago. There are some other alternatives that seem interesting these days, like FireHydrant’s Signals, that might replace them in the market just due to them keeping up today with the newest incident response patterns. ----- ### "Great Alerting Tool" — 5.0/5 > **Verified Reviewer** | *9 January 2026* | Construction Software | Recommendation rating: 10.0/10 > > **Pros**: PagerDuty was easy to set up and use. It is great to alert us when critical services are needing attention. > > **Cons**: Nothing comes to mind. They have great tools, are easy to use, and are crucial for almost any IT team I would argue. > > It has been a positive experience. It is a good product and service, and it has helped us out quite a bit. ----- ### "PagerDuty will alert your team to issues" — 5.0/5 > **Verified Reviewer** | *3 August 2025* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: PagerDuty makes being on call simple. PagerDuty also is very communicative and will NOT let you forget when you are needed. > > **Cons**: Sometimes I feel like the default page setting... call + text + notification is overkill. But this can easily be changed in the settings. > > I have administered PagerDuty since 2017 and been a user since 2021. Administration is easy and responding to pages is also easy. ----- ### "The premium notification / alert provider that you can rely on" — 4.0/5 > **Colin** | *12 April 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: Reliability. You can always be assured to be alerted when something bad happens with your infrastructure. > > **Cons**: It's a premium solution, best in class. And that comes with a higher price point. > > I like the tool, I can rely on it to inform me when there's a problem. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.ae/software/125693/pagerduty?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/125693/pagerduty) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data