---
description: Get detailed information about Loquent usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Loquent Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Loquent](/software/1244849/Loquent)

# Loquent

Canonical: https://www.capterra.ae/software/1244849/Loquent

> Loquent is AI software managing customer conversations, social media, hosting, and scheduling on a unified platform across channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Loquent?

Small business owners and their teams (salons, dentists, jewelers, contractors, agencies) who juggle calls, texts, DMs, and email and want an AI team to handle it,

## About the vendor

- **Company**: Loquent

## Commercial Context

- **Starting Price**: $99.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Angola, Argentina, Australia, Austria, Bahrain, Belgium, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Chile, China, Colombia, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland and 58 more

## Features

- Alerts/Escalation
- Automated Routing
- CRM Software
- Call Center Management
- Conversation Intelligence
- Data Security
- Inbox Management
- Knowledge Base Management
- Queue Management
- Reporting & Statistics
- Surveys & Feedback
- Task Automation

## Integrations (7 total)

- Facebook
- Facebook Comments
- Facebook Login
- Facebook Pages Manager
- Higgsfield
- X
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Customer Service Software](https://www.capterra.ae/directory/22/customer-service/software)

## Alternatives

1. [ZIWO](https://www.capterra.ae/software/171265/ziwo) — 4.6/5 (109 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.ae/software/61368/salesforce) — 4.4/5 (18810 reviews)
3. [Webex Suite](https://www.capterra.ae/software/733/webex) — 4.4/5 (7413 reviews)
4. [Dynamics 365](https://www.capterra.ae/software/157279/dynamics-365) — 4.4/5 (5858 reviews)
5. [Zendesk Suite](https://www.capterra.ae/software/164283/zendesk) — 4.4/5 (4092 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/1244849/Loquent)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10189412/Loquent/> |
| en-AE | <https://www.capterra.ae/software/1244849/Loquent> |
| en-AU | <https://www.capterra.com.au/software/1244849/Loquent> |
| en-CA | <https://www.capterra.ca/software/1244849/Loquent> |
| en-GB | <https://www.capterra.co.uk/software/1244849/Loquent> |
| en-IE | <https://www.capterra.ie/software/1244849/Loquent> |
| en-IL | <https://www.capterra.co.il/software/1244849/Loquent> |
| en-IN | <https://www.capterra.in/software/1244849/Loquent> |
| en-NZ | <https://www.capterra.co.nz/software/1244849/Loquent> |
| en-SG | <https://www.capterra.com.sg/software/1244849/Loquent> |
| en-ZA | <https://www.capterra.co.za/software/1244849/Loquent> |

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