--- description: Get detailed information about Aavaz usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Aavaz Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [Aavaz](/software/124414/aavaz) # Aavaz Canonical: https://www.capterra.ae/software/124414/aavaz > Run your business' call operations (IVR, Voicemail, Call Handling) \& your Inbound and Outbound telemarketing campaigns with Aavaz. > > Verdict: Rated **3.9/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Aavaz? Aavaz has clients from the small business sector to large enterprise call centers. We describe our product as omni-vertical friendly because any companies that need calling operations need \& use Aavaz ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 4 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Aavaz - **Founded**: 2004 ## Commercial Context - **Starting Price**: $84.99 - **Pricing model**: (Free Trial) - **Pricing Details**: No set up costs, no hidden costs, unlimited data. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - CRM Software - Call Logging - Call Recording Software - Call Routing - Call Scripting - IVR - Queue Management ## Support Options - 24/7 (Live rep) ## Category - [Call Center Software](https://www.capterra.ae/directory/30007/call-center/software) ## Related Categories - [Call Center Software](https://www.capterra.ae/directory/30007/call-center/software) - [Knowledge Base Software](https://www.capterra.ae/directory/32454/knowledge-base/software) ## Alternatives 1. [Freshdesk](https://www.capterra.ae/software/124981/freshdesk) — 4.5/5 (3408 reviews) 2. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews) 3. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (984 reviews) 4. [Zoho Desk](https://www.capterra.ae/software/169505/zoho-desk) — 4.5/5 (2211 reviews) 5. [HubSpot Sales Hub](https://www.capterra.ae/software/140219/hubspot-saleshub) — 4.5/5 (497 reviews) ## Reviews ### "Excellent Call Center Software. It was a game changer for us\!" — 4.5/5 > **Allison** | *25 August 2015* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: Great integration with Twilio without any issues. It was also very easy to customize our campaign when we don't have a very common call center structure or product. Reports function is extremely helpful in keeping an eye on our call team. > > **Cons**: It was initially a little harder than other on line software to figure out for the non tech savvy. ----- ### "Aavaz on the Rush\!" — 5.0/5 > **Leilani Grace** | *11 July 2018* | Recommendation rating: 10.0/10 > > **Pros**: this is efficient with small businesses online and in the call center industry. It is easy to use and hassle free. > > **Cons**: it only has a 7 day free trial which I hope they can extend at some point so we can enjoy the full benefits of the service ----- ### "A good call center suite for sales and marketing team" — 3.0/5 > **Verified Reviewer** | *30 March 2022* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: The Aavaz's most appealing feature is its progressive and predictive dialers. It eliminates the time spent waiting for an answer, and it saves a significant amount of time. Call recording is done so that it is simple to go back and review previous calls in order to learn from past mistakes. Integration with SugarCRM was simple to set up and utilize. > > **Cons**: Performance of the call Hanging problems Need more call outcome options and it should be easily customizable > > As part of outbound sales, Aavaz was used as a call center for making foreign calls. It was quite beneficial in terms of integrating with the CRM and carrying out the sales process's calling actions. Its features helped people save time and overcome recording issues. ----- ### "Say goodbye to dropped calls\!" — 3.0/5 > **Jennifer** | *2 April 2018* | Recommendation rating: 7.0/10 > > **Pros**: I cannot say enough about the Preview Dialing feature included here - what an excellent tool to help facilitate transactions/conversation with the clients. Saves me the time from having to review case by case before reaching out directly. > > **Cons**: Set-up was confusing at first but once the system was up and running, the navigation proved to be very user-friendly. ## Links - [View on Capterra](https://www.capterra.ae/software/124414/aavaz) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data