Who Uses Nimble?

Business Services Media & Internet Retail Software Manufacturing Finance

What Is Nimble?

Nimble is the simple, smart CRM for Office 365 & G Suite that works for you by automatically combining your contacts, communication histories, email inboxes, and calendar appointments with over 250+ SaaS business app contacts and social media connections (including Linkedin, Twitter, Facebook) into one unified team relationship manager.

Nimble Details

Nimble

http://www.nimble.com

Founded 2009

Nimble Contact Record
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Nimble pricing overview

Nimble does not have a free version but does offer a free trial. Nimble paid version starts at $19.00/month.


Starting Price

$19.00/month

Pricing Details

14 day free trial (no credit card required). Nimble offers a pricing plan starting at $19 per user/month when paid annually or 25$ per user/month when paid monthly.

Free Version

No

Free Trial

Yes

Nimble deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • Webinars
  • Documentation
  • Videos

Nimble Features

  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management Software
  • Contact Database
  • Contact Management Software
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Capture Software
  • Lead Generation Software
  • Lead Management Software
  • Lead Qualification
  • Marketing Automation Software
  • Mobile Access
  • Opportunity Management
  • Pipeline Management
  • Projections
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting Software
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Segmentation
  • Social Media Integration
  • Task Management Software
  • Territory Management
  • Third Party Integrations
  • Workflow Management Software

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  • Collaboration Tools
  • Contact Database
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  • Customer Database
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  • Customizable Reports
  • Customizable Templates
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  • Data Synchronization
  • Document Storage
  • Drag & Drop
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  • Email Templates
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  • Interaction Tracking
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  • Pipeline Management
  • Pipeline Reports
  • Prospecting Tools
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Sales Forecasting Software
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Social Media Integration
  • Tagging
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  • Template Management
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Nimble Alternatives - Capterra UAE 2021

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Nimble Reviews

Read all reviews

Overall rating

4.4/5

Average score

Ease of Use 4.3
Customer Service Software 4.3
Features 4.2
Value for Money 4.3

Review software

Share your experiences with other software buyers.

Write a Review!
David M.
Sales Director / Logistics Coordinator
Farming, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 02/03/2020

"Simple & Effecient"

Comments: Overall I have been happy with this product. It keeps evolving and keeps getting, generally better. The customer service is over the top. Quick response, always there if we have a questions. I like that!

Pros: Easy to assign tags and group the ones you want to use to target specific groups for marketing purposes.

Cons: New UI for data entry is not as efficient as it used to be. Still simple but simple data priorities such as which phone number is primary is no longer available. You actually need to open the whole contact window to see all the data while before the summary gave the most important info.

  • Reviewer Source 
  • Reviewed on 02/03/2020
Kayla M.
Business Owner
Accounting Software, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 04/11/2020

"Nimble Review: The Difference of Opinions with Business Owners"

Comments: Overall I truly enjoyed Nimble. It did not take me forever to figure out how to use and become comfortable with Nimble. However, my husband decided he wanted to go for a different CRM. I was not happy and disagreed but he moved us on to another product which is not half bad.

Pros: The Customer service for this application was amazing. This is hard to find in a lot of CRMs. For Nimble it did not require a lot of time getting used too. It was easy to navigate and easy to help other people learn the system. For the computer system, the application is light and moves faster. I don't believe I have ever had the app crash on me while in the process of using it. For a small business owner, it has a fair and reasonable price. This system is really good for tracking time sheets and scheduling. There was never any confusion about which person was taking which job with this section of the application.

Cons: The menus are difficult to find as some of them are hidden, you often have to take a moment to search for them. The limits on the email are quite frustrating. It also does not come with much storage and that can also be frustrating when trying to save and keep things organized.

  • Reviewer Source 
  • Reviewed on 04/11/2020
Alexandra E.
Chief Financial Officer
Automotive, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 19/03/2021

"Attractive and with powerful tools."

Comments: With NIMBLE our company manages to organize customers and in turn track sales and opportunities, in integration with other software. It is also used to help maintain contact with customers and be able to know their concerns and doubts. The current campaigns are doing through Nimble leaving it in charge of tracking the contacts and the tasks of the clients.

Pros: Nimble offers different features that make it excellent software such as the group message function with which they can be traced by the electronic emails. Of course its main attraction is its ability to integrate with other programs as well as social media sources which allows it to be kept in permanent contact with current and potential customers. Although you have these functions do not neglect your work as CRM and shows a quick view with which clients it is necessary to establish communications, it is incredible to own all is a number of tools in a single CRM.

Cons: There are some errors in a NIMBLE form such as the fact that by reading a single person a group message shows it as read, when you should wait for all group members to read it to be able to place that label. Where it is mainly failed to follow up on emails, which does not meet the necessary expectations, although the amount can be followed from the group message the amount is limited so that the integration of specialized software is necessary for that function.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 19/03/2021
Verified Reviewer
Managing Director
Real Estate, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    Unrated
  • Customer Support Software
    1 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 23/06/2015

"Private Commercial Real Estate Debt Company Reviews Nimble"

Comments: We spent a good amount of time investigating our options and so with whatever drawbacks, we are still happy with our investment in nimble. Whatever its shortcomings, its much easier to use than our old system which was designed by a company called blue robin.

Pros: We like the simplicity, browser plug in is really interesting. its engaging but we don't use a lot of the features.

Cons: 1) Like I said we do appreciate the simplicity but the biggest disappointment / the thing that would make the system a slam dunk for us if improved is simply the dropdown customization for contact categorizations. We have no use for "Hot Lead" we're not sales people, we're a capital source for the real estate world. We changed those to be subcategories of the lead type which we also customized. The disappointment is in that the system doesn't appreciate that more often than not, a Broker is often also a Buyer, an Attorney often dabbles as a Developer. It would be an easy thing for them to be both. For now we rely on tags although its prone to human error and I don't feel comfortable making mail lists off of them. In summary, our perfect system would allow for broad macro categories that we could customize and subcategories. As well as the ability to check multiple boxes 2) A couple of smaller things, When we connected our twitter account in uploaded all of the companies as people which was a disaster. There was no way to just flip them into companies. We had to delete them and remake them.
3) No customer service. It was a nightmare when we couldn't get an excel of contacts to upload properly, I think my associate had to tweet at Nimble to get any response. Eventually it was resolved. 4) For some reason we thought that connecting people's linkedin would tell us if they changed their job but so far it hasn't.

Vendor Response

by Nimble on 23/06/2015

Thank you for taking the time to review Nimble.

I want to address a few of the concerns you brought up in the Cons to help out.

For 1. We recommend using the Custom Data fields feature in Nimble to create uniform data instead of Tags because they can definitely get messy.

For 2. Twitter doesn't differentiate between people or company accounts over their API, therefore, we can only import all contacts as a person or a company. We chose to go with "person" by default because this is more often the case than not. We're planning to add the option to convert a contact record from a person to a company in the future to help with this pain from Twitter.

For 3. We offer customer support via email M-F from 9-5 PM Pacific and you will always hear back from us if you write to [email protected] We are also addressing CSV upload issues this summer to make it easier to bring your data into Nimble.

For 4. LinkedIn has limited their API from allowing CRM systems to sync job changes, therefore, you may update contacts with the Nimble Smart Contacts App while on LinkedIn if a contact changes their job. It's a different workflow, but it achieves the same result.

All in all, I really appreciate your feedback for Nimble. This is the kind of feedback we want so we can continue to stay at the top.

Best,

Joseph

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 23/06/2015
Lisi N.
Website Administrator
Marketing & Advertising, Self Employed
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/01/2021

"Nimble Software"

Comments: Overall, I like this software, as I am utilizing the free editions, I may buy the professional upgrade.

Pros: The additional features you can add to your website/webpages. Ease of use and combination elements to insert into pages.

Cons: At the moment, I can't think of anything. It's exclusive in that no other software has the flexibility to integrate different modules, which when put together create quality pages that look quite professional.

  • Reviewer Source 
  • Reviewed on 27/01/2021