Who Uses Vend POS?

Fashion & Accessories, Home Furnishings & Furniture, Gift Stores, Sports, Hobbies & Music, Specialty Food & Beverage Retail, Health & Beauty Retail and Electronic & Computer.

What Is Vend POS?

Vend is cloud-based point of sale software designed for retailers to sell, measure, manage and grow their business. Retailers in over 20,000 stores use Vend to accept payments, track customers, manage inventory and run business analytics for real-time insights into business performance. Vend gives retailers access to tools more powerful and intuitive than enterprise systems, at a fraction of the cost.

Vend POS Details

Vend

http://www.vendhq.com

Founded 2010

Support

  • 24/7 (Live Rep)
  • Online

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
Vend POS video
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Vend POS pricing overview

Vend POS has a free version and offers a free trial. Vend POS paid version starts at $99.00/month.


Starting Price

$99.00/month

Free Version

Yes

Free Trial

Yes

Vend POS Features

  • Billing & Invoicing
  • Catalog Management
  • Inventory Management
  • Materials Management
  • Order Management
  • Product Management
  • Production Management
  • Purchasing
  • Returns Management
  • Shipping Management
  • Supplier Management
  • Supply Chain Management
  • Warehouse Management

View full list of Apparel Management Software

  • Barcoding/RFID
  • Check-in/Check-out
  • Cost Tracking
  • Forecasting
  • Inventory Optimization
  • Inventory Tracking
  • Item Management
  • Reorder Management
  • SKU/UPC Codes
  • Serial Number Tracking
  • Supplier Management

View full list of Inventory Control Software

  • Alerts/Notifications
  • Forecasting
  • Inventory Optimization
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Product Identification
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Management

View full list of Inventory Management Software

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Restaurant POS
  • Retail POS
  • Returns Management
  • eCommerce Integration

View full list of Point of Sale Software

  • CRM
  • Commission Management
  • Email Marketing
  • Employee Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Reporting/Analytics
  • Returns Management
  • eCommerce

View full list of Retail Management Systems Software

  • Bar POS
  • Barcode Scanning
  • Commission Management
  • Discount Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program Support
  • Pricing Management
  • Restaurant POS
  • Returns Tracking
  • Sales Tracking
  • User Access Permissions
  • eCommerce

View full list of iPad POS Software

Vend POS Alternatives - Capterra UAE 2020

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Vend POS Reviews

Showing 5 of 212 reviews

Overall
4.3/5
Ease of Use
4.4/5
Customer Service
4.2/5
Features
4.1/5
Value for Money
4.2/5
Daniel P.
Co-Founder
Food & Beverages
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 05/06/2018

"After 2 Years Working with Vend, We are extremely satisfied. It has added value to our business."

Comments: Vend is a POS Platform that has helped us run our business smoothly. We love the ease of configuration and customization that is available. Looking forward to our growth expansion, we have concluded that we have made a right selection for a POS platform. It is a basically a Plug & Play installation for a new site with minor issues for a start up new store once you have your business running under Vend.

Pros: Pros:
Intuitive interface. Most of our users are able to adapt in a few days.
Reporting Structure is Good.
We can replicate a site basically in few minutes.
Only Online Software that actually complied with Regulatory Fiscal requirements with no additional customization.
Cons:
Which it could have more apps available for integration(Mobile Apps) and hospitality configurations. .
Lack of Business Intelligence Interfaces.

Cons: Lack of application Integration with third parties. Even though I find Vend very functional, I would like to see vend have payments gateways integrated in our region or country (Honduras, Central America).

Vendor Response

by Vend on 18/06/2018

Hey Daniel, appreciate you taking the time to leave a review of Vend. Great to hear that you are extremely satisfied with using Vend and that it's added value to your business. That is the type of feedback we love to hear from retailers! If you have any integration suggestions that you'd like to see please reach out to our team and let us know - your feedback is valuable to us. Best, Lucia (Vend's Community Manager)

  • Reviewer Source 
  • Reviewed on 05/06/2018
Darrel W.
General Manager
Retail, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/10/2018

"Awesome POS system"

Comments: Far fewer mistakes than previous POS system. Incredibly easy to learn, even for people frightened of computers. We also have a sister business that is totally different......but we're able to integrate our loyalty program using VEND, and it's easy for each business to personalize the system.

Pros: I spent several months reviewing POS to replace our existing system---being cloud based and integrating with Shopify were absolute musts. I had narrowed it down to two, Vend being one. Since we are a non-profit they gave us a discount, which clinched the deal, but Vend also had acouple features we liked that the other one didn't. Once it was approved, I spent a month or so converting all of our products (about 3000), customers (over 3000) and vendors (a few hundred) into the new system, using CSV files, as well as changing the way departments and categories worked----much more closely to how we operate than our old system allowed. Five days after we went live, I went on a ten day vacation to Europe. All my employees said it was really easy to learn and navigate (and the few questions they had were quickly answered by their 24/7 help). They're are always making improvements and updates.

Cons: Their e-commerce platform comes as part of our package, but at the time we signed up (two years ago), it was still pretty plain, so we're still paying for a separate Shopify account (it integrates quite well with Shopify, so I haven't been in a hurry to switch over anyway). At some point I'll probably take a closer look and see if switching over makes sense.

  • Reviewer Source 
  • Reviewed on 10/10/2018
Peter D.
Owner
Consumer Goods, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    2/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 21/02/2017

"Staff that enter in new stock items, are also be granted access to All your sales history"

Comments: We have been using Vend for 2 years in a retail shop.
Cons;
Beware Employers if you want your staff to enter in "new stock" no matter how junior they maybe they will be able to see all you sales history totals daily monthly, your financial health. Are you ok with that ?
If you don't have many new stock items then that may be fine, but in my case we have new products monthly so all my staff get to see how the business is doing and they see the big amounts of money coming in leading to discussions and justifications about the expenses with union delegates. Would you as an employer really want that, all your sensitive business data out there for all who enter in new stock to see ?? Would you be ok with a competitor finding out you business health ? I,m not. !!
Moving forward what I would like to see in Vend is a stock entry window, or a class just above general cashiers but, below managers for stock entry and stock management, creating new items etc. Well that is my only Con . (Pros)
If that mentioned above is not a problem for you then the rest of Vend is great !!!
Download it and try it out for free, see if it is for you .
For me sadly, it's a deal breaker and after two years I'm looking for another POS solution.

Pros: Great easy to use systems on the front end, stable data base that despite having over 6,000 items with in it doesn't miss a beat. It professional looking. Elegantly handles discounts by either % or by dollar value. Great reports. Integrates well with Xero and my website.

Cons: Beware Employers, anyone who can enter in new stock will see everything, sales history, reports, you sensitive business data, your business health. Download load it try it for yourself. I have raised this with Vend, and my response back was "Is this really a problem?".
For me it is.

  • Reviewer Source 
  • Reviewed on 21/02/2017
Jim W.
District Manager
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/07/2018

"Completely streamlined the way we do business"

Comments: Thorough reporting, cost effective, reduces our workload. Easier management of inventory.

Pros: I absolutely love the multi-store functionality of Vend. We used to have to create multiple transfers because our previous software was not cloud based and did not communicate between stores. It was a huge headache to manage two completely separate inventories. Vend solved this problem and cut our work load in half. Our inventory counts are now far more accurate and easy to facilitate. The interface is extremely user friendly, and new employees typically need very minimal training to become proficient completing transactions. The reporting is absolutely fantastic and thorough. The thorough reporting has allowed us to order product far more efficiently and accurately than before. The price is reasonable, the customer support is fantastic.

Cons: I really can't think of much negative to say about Vend. We have had a great experience with Vend, and all of the issues that we have had were successfully resolved in short order by the outstanding on-boarding and support teams.

Vendor Response

by Vend on 18/07/2018

Hey Jim, thank you for your glowing review of Vend POS! We're delighted to hear that you're so pleased with Vend point of sale software and that you've had a great experience with our team. Have a wonderful day! Best, Lucia (Vend's Community Manager)

  • Reviewer Source 
  • Reviewed on 10/07/2018
Lynda L.
Owner
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 07/06/2018

"Very easy to set up, navigate and get customers checked out quickly"

Comments: Being able to set up quickly, access from the cloud and use on multiple devices are jut some of the benefits to me.

Pros: The ease in setting up an online store and having the actual inventory be available is amazing. Being able to set if you want items available online or not is a plus, as being able to set a product with unlimited inventory so that it is still available to order online, even if you physically sell out of the item. This is great for quick to order in products.

Cons: It would be nice to have better integration between my POS system on the iPad, so that I could use a receipt printer and auto-cash drawer without using a PC setup.

Vendor Response

by Vend on 18/06/2018

Hey Lynda, thank you for your review of Vend POS! Very happy to hear that you have found Vend so easy to use. If you need any assistance with your hardware setup please reach out to our support team. You can submit a ticket (or a feature request) anytime with this link here https://support.vendhq.com/hc/en-us/requests/new?ticket_form_id=1375. Thanks again! Best, Lucia (Vend's Community Manager)

  • Reviewer Source 
  • Reviewed on 07/06/2018