---
description: Get detailed information about TeamViewer ONE usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TeamViewer ONE Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [TeamViewer ONE](/software/122252/teamviewer)

# TeamViewer ONE

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> TeamViewer ONE is an all-in-one IT management platform that combines remote access, endpoint monitoring, and AI-powered automation.
> 
> Verdict: Rated **4.6/5** by 11636 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses TeamViewer ONE?

TeamViewer ONE is designed for SMBs and enterprises with lean IT teams managing distributed devices. It combines remote access, monitoring, and automation to reduce manual work and scale IT.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 11636 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: TeamViewer
- **Founded**: 2005

## Commercial Context

- **Starting Price**: $24.90
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually)&#10;BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually)&#10;PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually)&#10;CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 207 more

## Features

- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Anomaly/Malware Detection
- Application Management
- Application Security
- Asset Tracking Software
- Audio Calls
- Automatic Patch Deployment
- Automatic Scans
- Backup and Recovery
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Dashboard Software
- Deployment Management
- Device Management
- Document Management Software
- Documentation Management
- Endpoint Management
- File Transfer
- For MSPs
- IT Reporting
- Inventory Management Software
- Issue Management
- Knowledge Base Management
- Knowledge Management Software
- Live Chat Software
- Meeting Management
- Monitoring
- Network Provisioning
- Network Wide Management
- Real-Time Chat
- Real-Time Monitoring
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Support Software
- Remote Update/Installation
- Screen Sharing Software
- Security Management
- Self Service Portal
- Software Management
- Support Ticket Management
- Ticket Management
- Unattended Access
- Video Chat
- Video Conferencing Software
- Vulnerability Scanning

... and 35 more features

## Integrations (22 total)

- AnyDesk
- Dynamics 365 Business Central
- Freshdesk
- Google Meet
- IBM Security MaaS360
- Ivanti Neurons for MDM
- Jira
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Intune
- Microsoft Outlook
- Microsoft Teams
- NinjaOne
- Okta
- Salesforce Sales Cloud

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Remote Support Software](https://www.capterra.ae/directory/30928/remote-support/software)

## Related Categories

- [Remote Support Software](https://www.capterra.ae/directory/30928/remote-support/software)
- [Team Communication Software](https://www.capterra.ae/directory/31033/team-communication/software)
- [IT Asset Management Software](https://www.capterra.ae/directory/30077/it-asset-management/software)
- [Endpoint Protection Software](https://www.capterra.ae/directory/30907/endpoint-protection/software)
- [MSP Software](https://www.capterra.ae/directory/30921/msp/software)

## Alternatives

1. [Zoho Assist](https://www.capterra.ae/software/181775/zoho-assist) — 4.7/5 (1472 reviews)
2. [NinjaOne](https://www.capterra.ae/software/165889/ninjaone) — 4.7/5 (296 reviews)
3. [Slack](https://www.capterra.ae/software/135003/slack) — 4.7/5 (24183 reviews)
4. [Supremo Remote Desktop](https://www.capterra.ae/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews)
5. [ISL Light](https://www.capterra.ae/software/146892/isl-light) — 4.7/5 (779 reviews)

## Reviews

### "Team view good access" — 5.0/5

> **Muiz** | *5 August 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: TeamViewer is great especially when you got problem with your computer and need an IT to work on it for you
> 
> **Cons**: Hard to get on when you don’t understand how it work, but if you read the manual you will get to like it
> 
> I love teamviewer it help me in a lot of situations and helped solve a lot of problem by getting in another person computer with there access

-----

### "TeamViewer One Review by Softidity" — 4.0/5

> **Ontiretse** | *7 May 2026* | Design | Recommendation rating: 9.0/10
> 
> **Pros**: TeamViewer One makes remotes support very simple and fast. minimal preparation is required and there is smooth remote troubleshooting.
> 
> **Cons**: there are connectivity and performance issues within the app. lag during screen sharing and occasional session disconnection.
> 
> overall TeamViewer is a very strong remote support and device management platform with reliable IT support and effective for managing devices remotely.

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### "Decent product, but it has Flaws" — 3.0/5

> **Rich** | *14 August 2026* | Computer Hardware | Recommendation rating: 7.0/10
> 
> **Pros**: TeamViewer ONE's main appeal is that it bundles remote support, endpoint/patch management, and digital employee experience (DEX) monitoring into a single platform instead of stitching together separate tools. Beyond reliable, secure remote access and screen sharing, it proactively flags and often auto-resolves device issues (like low disk space) before they turn into tickets, and it layers in AI-generated session summaries and integrations with existing ITSM/security tools — so for an environment like mine, managing multiple client workstations, it's less about one-off remote sessions and more about catching problems early across the whole fleet.
> 
> **Cons**: My biggest complaints are around cost and licensing. I will call it expensive, with restrictive free plans and a frustrating cancellation process. There's also a learning curve for new users, occasional connectivity issues tied to internet quality, and some frustration with version compatibility and false commercial use detection flagging the free version.
> 
> Overall, I find TeamViewer ONE reliable and effective for its core job — secure remote access, cross-platform support, screen sharing, and unattended access get consistently good marks, and it's especially popular for remote support use cases. The main friction points are pricing (seen as pricey with a restrictive free tier and clunky cancellation), a learning curve for newcomers, occasional connectivity hiccups depending on internet quality, and some annoyance with version-compatibility issues and false commercial-use flags on the free version. Net-net: solid, trusted tool, but not the cheapest or smoothest onboarding experience.

-----

### "TeamViewer ONE Has Friendly Features that Make Our Work Easier" — 5.0/5

> **Anna** | *9 August 2026* | Staffing & Recruiting | Recommendation rating: 10.0/10
> 
> **Pros**: Setting up TeamViewer ONE is an easy and straightfoward task.&#10;I also like the dependable customer support team of TeamViewer ONE.
> 
> **Cons**: I do not have any dislikes concerning TeamViewer ONE.&#10;TeamViewer ONE has been an impressive and reliable tool.
> 
> My overall experience with TeamViewer ONE is wonderful.&#10;I like the powerful features of TeamViewer ONE.

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### "Virtual help" — 5.0/5

> **Mohammed** | *22 July 2026* | Construction Software | Recommendation rating: 10.0/10
> 
> **Pros**: This is the greatest tool ever for training and help the people resolving their issues remotely from anywhere in the world.
> 
> **Cons**: Sometimes it lacks the connectivity of network from both sharing and hosting person due to the speed and lagging concerns.
> 
> Overall it is a fantastic tool to know the real time problem solving between two users working remotely.

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## Links

- [View on Capterra](https://www.capterra.ae/software/122252/teamviewer)

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| de-AT | <https://www.capterra.at/software/122252/teamviewer> |
| de-CH | <https://www.capterra.ch/software/122252/teamviewer> |
| en | <https://www.capterra.com/p/194565/TeamViewer/> |
| en-AE | <https://www.capterra.ae/software/122252/teamviewer> |
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