--- description: Get detailed information about TeamViewer ONE usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TeamViewer ONE Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [TeamViewer ONE](/software/122252/teamviewer) # TeamViewer ONE Canonical: https://www.capterra.ae/software/122252/teamviewer Page: 1 / 467\ Next: [Next page](https://www.capterra.ae/software/122252/teamviewer?page=2) > TeamViewer ONE is an all-in-one IT management platform that combines remote access, endpoint monitoring, and AI-powered automation. > > Verdict: Rated **4.6/5** by 11641 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TeamViewer ONE? TeamViewer ONE is designed for SMBs and enterprises with lean IT teams managing distributed devices. It combines remote access, monitoring, and automation to reduce manual work and scale IT. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 11641 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TeamViewer - **Founded**: 2005 ## Commercial Context - **Starting Price**: $24.90 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually) BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually) PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually) CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 207 more ## Features - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Anomaly/Malware Detection - App Management - Application Management - Application Security - Asset Tracking Software - Automatic Patch Deployment - Automatic Scans - BYOD Management - Backup and Recovery - Chat/Messaging - Collaboration Tools - Commenting/Notes - Dashboard Software - Deployment Management - Device Management - Document Management Software - Documentation Management - Endpoint Management - File Transfer - For MSPs - IT Reporting - IT, Server & Network Monitoring Software - Inventory Management Software - Knowledge Base Management - Live Chat Software - Meeting Management - Monitoring - Network Provisioning - Network Wide Management - Policy Management Software - Real-Time Chat - Real-Time Monitoring - Remote Access & Monitoring - Remote Access/Control - Remote Monitoring & Management - Remote Support Software - Remote Update/Installation - Screen Sharing Software - Security Management - Self Service Portal - Software Management - Support Ticket Management - Ticket Management - Unattended Access - Video Chat - Video Conferencing Software - Vulnerability Scanning ... and 35 more features ## Integrations (21 total) - AnyDesk - Dynamics 365 Business Central - Freshdesk - Google Meet - IBM Security MaaS360 - Jira - Microsoft Azure - Microsoft Enterprise Mobility + Security - Microsoft Intune - Microsoft Outlook - Microsoft Teams - NinjaOne - Okta - Salesforce Sales Cloud - Salesforce Service Cloud ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Remote Support Software](https://www.capterra.ae/directory/30928/remote-support/software) ## Related Categories - [Remote Support Software](https://www.capterra.ae/directory/30928/remote-support/software) - [Team Communication Software](https://www.capterra.ae/directory/31033/team-communication/software) - [IT Asset Management Software](https://www.capterra.ae/directory/30077/it-asset-management/software) - [Endpoint Protection Software](https://www.capterra.ae/directory/30907/endpoint-protection/software) - [MSP Software](https://www.capterra.ae/directory/30921/msp/software) ## Alternatives 1. [Zoho Assist](https://www.capterra.ae/software/181775/zoho-assist) — 4.7/5 (1495 reviews) 2. [NinjaOne](https://www.capterra.ae/software/165889/ninjaone) — 4.7/5 (298 reviews) 3. [Slack](https://www.capterra.ae/software/135003/slack) — 4.7/5 (24219 reviews) 4. [Supremo Remote Desktop](https://www.capterra.ae/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) 5. [ISL Light](https://www.capterra.ae/software/146892/isl-light) — 4.7/5 (779 reviews) ## Reviews ### "Connects to anything, anywhere, but the pricing stings" — 4.0/5 > **Mohammed** | *15 September 2026* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: "Connections are fast and reliable, even to machines on locked-down networks — it just works without firewall or VPN configuration on our end. Cross-platform coverage is the real strength: Windows, Mac, Linux, and mobile all handled from one console, which no other tool we tried matched. Having remote access, session recording, and device monitoring under one login cut down the number of tools we pay for, and unattended access to servers has been rock solid. > > **Cons**: Pricing is the main complaint — it's noticeably more expensive than comparable tools, licensing tiers are confusing, and renewal terms are rigid with little flexibility if your needs change mid-contract. The commercial-use detection can also flag legitimate activity and lock sessions at the worst possible moment. Beyond that, the console feels heavier than it needs to be, and some features are gated behind higher tiers or add-ons you'd expect to be included ----- ### "One of the gotosoftware for remote support" — 4.0/5 > **Verified Reviewer** | *29 August 2026* | Construction Software | Recommendation rating: 2.0/10 > > **Pros**: One of the legacy tools used for tech support and easy to use and well known across it admins for use and approval > > **Cons**: Became expensive and also required receiving end to use the same version which was a pain especially in emergency situations ----- ### "Simple to Use and Gets the Job Done" — 4.0/5 > **Parker** | *11 September 2026* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: TeamViewer One has been really easy to use for remote support and device management. The setup was quick, and connecting to remote computers is usually smooth with very little hassle. I like that I can access devices from almost anywhere, and the interface is simple enough that I didnt need much training to get started. It has made helping users a lot faster and easier. > > **Cons**: The pricing can feel a little high, especially for smaller teams or businesses that don't need every feature included in the platform. Occasionally, the software can be slow to connect depending on the network, and some advanced settings take a bit of digging through menus to find. There has been a few times where reconnecting took longer then expected. > > Overall, my experience with TeamViewer One has been positive. It saves a lot of time when helping users remotely and makes managing devices much more convenient. While the cost may be a drawback for some, the reliability and ease of use make it a solid solution for remote access and support. Its not perfect, but it gets the job done and has worked well for us so far. ----- ### "Decent product, but it has Flaws" — 3.0/5 > **Rich** | *14 August 2026* | Computer Hardware | Recommendation rating: 7.0/10 > > **Pros**: TeamViewer ONE's main appeal is that it bundles remote support, endpoint/patch management, and digital employee experience (DEX) monitoring into a single platform instead of stitching together separate tools. Beyond reliable, secure remote access and screen sharing, it proactively flags and often auto-resolves device issues (like low disk space) before they turn into tickets, and it layers in AI-generated session summaries and integrations with existing ITSM/security tools — so for an environment like mine, managing multiple client workstations, it's less about one-off remote sessions and more about catching problems early across the whole fleet. > > **Cons**: My biggest complaints are around cost and licensing. I will call it expensive, with restrictive free plans and a frustrating cancellation process. There's also a learning curve for new users, occasional connectivity issues tied to internet quality, and some frustration with version compatibility and false commercial use detection flagging the free version. > > Overall, I find TeamViewer ONE reliable and effective for its core job — secure remote access, cross-platform support, screen sharing, and unattended access get consistently good marks, and it's especially popular for remote support use cases. The main friction points are pricing (seen as pricey with a restrictive free tier and clunky cancellation), a learning curve for newcomers, occasional connectivity hiccups depending on internet quality, and some annoyance with version-compatibility issues and false commercial-use flags on the free version. Net-net: solid, trusted tool, but not the cheapest or smoothest onboarding experience. ----- ### "My experiences with TV" — 4.0/5 > **Ludek** | *28 August 2026* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: TeamViewer is very simply and friendly for use. I use it every day for business and private help too > > **Cons**: What I like least is that it's relatively expensive, which we had to pass on to our customers in our fees—and that's a problem, especially with flat-rate plans. > > I've been using TV for many years, both personally and for customer service. However, I could also imagine a user interface that, in my opinion, was better in version 12. ----- Page: 1 / 467\ Next: [Next page](https://www.capterra.ae/software/122252/teamviewer?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/122252/teamviewer) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data