--- description: Get detailed information about TeamDynamix usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TeamDynamix Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [TeamDynamix](/software/121317/teamdynamix) # TeamDynamix Canonical: https://www.capterra.ae/software/121317/teamdynamix Page: 1 / 7\ Next: [Next page](https://www.capterra.ae/software/121317/teamdynamix?page=2) > TeamDynamix is a no-code ITSM/ESM/PPM solution with Conversational AI, enterprise integration, and advanced automation. > > Verdict: Rated **4.4/5** by 150 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TeamDynamix? Organizations looking for an ITSM/ESM platform with low admin overhead, and advanced use of AI, automation, and integration. Upper mid-market organizations with 2-10K FTE. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 150 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: TeamDynamix - **Location**: Columbus, US - **Founded**: 2001 ## Commercial Context - **Starting Price**: $0.00 - **Pricing Details**: Contact TeamDynamix for pricing details - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking Software - Audit Management - Automated Routing - Budget Management - Business Process Automation - Change Management Software - Collaboration Tools - Configuration Management - Contract/License Management - Cost-to-Completion Tracking - Customer Support Software - Data Management Software - Drag & Drop - File Sharing Software - Gantt/Timeline View - IT Asset Management Software - Incident Management Software - Inventory Management Software - Issue Management - Kanban Board - Knowledge Base Management - Knowledge Management Software - Macros/Templated Responses - Multi-Channel Communication - No-Code - Portfolio Management - Problem Management - Process Modeling & Designing - Project Planning/Scheduling - Project Tracking Software - Release Management - Reporting/Analytics - Reporting/Project Tracking - Resource Management Software - Role-Based Permissions - Self Service Portal - Service Level Agreement (SLA) Management - Surveys & Feedback - Task Management Software - Third-Party Integrations - Ticket Management - Time & Expense Tracking - Workflow Configuration - Workflow Management Software ... and 7 more features ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Project Management Software](https://www.capterra.ae/directory/30002/project-management/software) ## Related Categories - [Project Management Software](https://www.capterra.ae/directory/30002/project-management/software) - [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software) - [IT Service Management (ITSM) Software](https://www.capterra.ae/directory/30676/itsm/software) - [Project Tracking Software](https://www.capterra.ae/directory/31375/project-tracking/software) - [IT Service Software](https://www.capterra.ae/directory/30672/it-service/software) ## Alternatives 1. [Jira](https://www.capterra.ae/software/19319/jira) — 4.4/5 (15312 reviews) 2. [Clockify](https://www.capterra.ae/software/169607/clockify) — 4.8/5 (9235 reviews) 3. [Asana](https://www.capterra.ae/software/120550/asana-pm) — 4.5/5 (13547 reviews) 4. [Trello](https://www.capterra.ae/software/1010321/trello) — 4.5/5 (23487 reviews) 5. [monday.com](https://www.capterra.ae/software/147657/monday-com) — 4.6/5 (5726 reviews) ## Reviews ### "PMIS that PMI would value" — 4.0/5 > **Verified Reviewer** | *8 May 2024* | Higher Education Software | Recommendation rating: 8.0/10 > > **Pros**: Overall, I believe PMI would approve of this PMIS and think for the cost, it is a great platform that does a lot of things we needed that our last product did not. Resource Management, ticketing, etc. > > **Cons**: It's a bit cumbersome at first. The constant popup windows make screensharing a nightmare and the dropdowns don't show on the screenshare. This makes collaboration a bit difficult. > > The implementation has been a bit difficult as I believe TDX did not have enough employees trained in the areas we were hoping for. We got through it, and they have proven their willingness to help and answer questions in a timely manner. ----- ### "TDX Thoughts from a New TDX Admin" — 3.0/5 > **Paula** | *9 May 2024* | Retail | Recommendation rating: 0.0/10 > > **Pros**: Honestly, not a whole lot but this was the system in place when I started in my role so I don't really have a choice but to use it. > > **Cons**: There are a lot of things I don't like. It seems like it does not have key functionality that technicians need to manage their tickets and workloads, like calendaring (ability to schedule a meeting or time on a ticket) and it shows on your TDX Calendar, nor does it sync with your Outlook calendar. All tickets come into the "Service Desk" and you need to use an automation rule to get it to the right IT team, instead of having something like a "service board" to automatically direct tickets submitted with that request form to. The system is not very intuitive to learn, and from an admin perspective, there are a lot of things that just don't make sense. For example, I can see "locations" in the admin tool, but can't edit them there; I actually have to go to the Asset Management (or CI/Asset) module and go to locations in TDNext in order to edit "locations". ----- ### "TDX group admin for Ticketing and PPM" — 4.0/5 > **Heather** | *24 April 2024* | Higher Education Software | Recommendation rating: 7.0/10 > > **Pros**: Easy to learn and use. Very customizable. > > **Cons**: The reporting capabilities aren't great. ----- ### "TeamDynamix For The Win" — 5.0/5 > **Jeremy** | *8 May 2024* | Higher Education Software | Recommendation rating: 10.0/10 > > **Pros**: The ease of setup and end user interface. The training and support are excellent. > > **Cons**: The inability to assign tickets directly to individual positions out of the box. ----- ### "TeamDynamix is top of the line ITSM" — 5.0/5 > **Verified Reviewer** | *7 May 2024* | Higher Education Software | Recommendation rating: 10.0/10 > > **Pros**: Being able to customize services to meet our organizational and process needs. Also, the ability to create services not just for IT but for all departments and divisions of our university. TDX makes it easy to turn paper/physical processes into something digital and more automated. > > **Cons**: I feel like every time I start a new project in TDX, I am able to get 99% of the way to the goal without issues. There is always a 1% limitation where I have to get creative and bend TDX to get what I need done. It always requires a bit of extra work but it's doable. > > Overall, I am absolutely happy with TeamDynamix\! It has made our paper/physical processes so much easier by transitioning them into a digital TDX process. The workflows really help drive these digital processes and it keeps all stakeholders in the loop and keeps the processing moving forward on a timely pace. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.ae/software/121317/teamdynamix?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/121317/teamdynamix) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data