---
description: Get detailed information about Imperson usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Imperson Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platform Software](/directory/31596/conversational-ai-platform/software) > [Imperson](/software/1207169/Imperson)

# Imperson

Canonical: https://www.capterra.ae/software/1207169/Imperson

> Cloud-based chatbot platform that automates customer journeys via natural language conversation across social media, messaging apps.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Imperson?

Midsize to large brands and enterprises in entertainment, media, consumer goods, automotive, healthcare, and e-commerce industries.

## About the vendor

- **Company**: Imperson
- **Location**: Culver City, US
- **Founded**: 2014

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 1,001–5,000, 1,001–5,000, 5,001–10,000, 5,001–10,000, 5,001–10,000, 10,000+, 10,000+, 10,000+
- **Available Countries**: United States

## Features

- Sentiment Analysis

## Support Options

- Email/Help Desk

## Category

- [Conversational AI Platform Software](https://www.capterra.ae/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Slack](https://www.capterra.ae/software/135003/slack) — 4.7/5 (24206 reviews)
2. [WhatsApp](https://www.capterra.ae/software/180345/whatsapp) — 4.7/5 (16464 reviews)
3. [ClickUp](https://www.capterra.ae/software/158833/clickup) — 4.6/5 (4631 reviews)
4. [Zapier](https://www.capterra.ae/software/130182/zapier) — 4.7/5 (3077 reviews)
5. [Notion](https://www.capterra.ae/software/186596/notion) — 4.7/5 (2824 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/1207169/Imperson)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10156690/Imperson/> |
| en-AE | <https://www.capterra.ae/software/1207169/Imperson> |
| en-AU | <https://www.capterra.com.au/software/1207169/Imperson> |
| en-CA | <https://www.capterra.ca/software/1207169/Imperson> |
| en-GB | <https://www.capterra.co.uk/software/1207169/Imperson> |
| en-IE | <https://www.capterra.ie/software/1207169/Imperson> |
| en-IL | <https://www.capterra.co.il/software/1207169/Imperson> |
| en-IN | <https://www.capterra.in/software/1207169/Imperson> |
| en-NZ | <https://www.capterra.co.nz/software/1207169/Imperson> |
| en-SG | <https://www.capterra.com.sg/software/1207169/Imperson> |
| en-ZA | <https://www.capterra.co.za/software/1207169/Imperson> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ae/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Imperson","description":"Imperson is a cloud-based chatbot platform that automates customer interactions through natural language conversation. It deploys across social media channels, SMS/MMS, voice assistants, and business websites, supporting use cases in marketing, sales, customer support, and engagement.\n\nBusinesses use it to automate support, qualify leads, reduce cart abandonment, and guide visitors toward purchases. Conversation flows are personalized using user profiles, conversation history, support case history, and past purchases. The platform integrates with CRMs to deliver qualified lead data directly.\n\nCore features include product catalog browsing with live inventory data, order and delivery status handling, audience surveys, ticket ordering, and a self-service knowledge-base tool. A free FAQ chatbot tier is available for business websites.\n\nImperson is best suited for mid-to-large brands and enterprises in entertainment, media, consumer goods, automotive, healthcare, and e-commerce.","image":"https://images.g2crowd.com/display-layer-screenshots/1873045/c0d79b3f2c53c1f594c52cf7f9cfd6a3232f8325c495756a6714c4265b9da149.png","url":"https://www.capterra.ae/software/1207169/Imperson","@id":"https://www.capterra.ae/software/1207169/Imperson#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication"},{"@id":"https://www.capterra.ae/software/1207169/Imperson#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Imperson?","@type":"Question","acceptedAnswer":{"text":"Imperson is a cloud-based chatbot platform that automates customer interactions through natural language conversation. It deploys across social media channels, SMS/MMS, voice assistants, and business websites, supporting use cases in marketing, sales, customer support, and engagement.Businesses use it to automate support, qualify leads, reduce cart abandonment, and guide visitors toward purchases. Conversation flows are personalized using user profiles, conversation history, support case history, and past purchases. The platform integrates with CRMs to deliver qualified lead data directly.Core features include product catalog browsing with live inventory data, order and delivery status handling, audience surveys, ticket ordering, and a self-service knowledge-base tool. A free FAQ chatbot tier is available for business websites.Imperson is best suited for mid-to-large brands and enterprises in entertainment, media, consumer goods, automotive, healthcare, and e-commerce.","@type":"Answer"}},{"name":"Who Uses Imperson?","@type":"Question","acceptedAnswer":{"text":"Midsize to large brands and enterprises in entertainment, media, consumer goods, automotive, healthcare, and e-commerce industries.","@type":"Answer"}}]},{"@id":"https://www.capterra.ae/software/1207169/Imperson#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platform Software","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"Imperson","position":3,"item":"/software/1207169/Imperson","@type":"ListItem"}]}]}
</script>