---
description: Get detailed information about Tender Support usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Tender Support Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Tender Support](/software/120649/tender-support)

# Tender Support

Canonical: https://www.capterra.ae/software/120649/tender-support

> Tender Support is a cloud-based help desk, knowledge base, and forum software that helps businesses extend customer service.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Tender Support?

Tender Support is designed for customer support departments, customer service managers, and IT support teams.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software |  | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: ENTP

## Commercial Context

- **Starting Price**: $9.00
- **Pricing Details**: Free for 14 Days&#10;&#10;Starter: $9&#10;&#10;Standard: $49&#10;&#10;Pro: $99
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- Knowledge Base Management
- Live Chat Software
- Macros/Templated Responses
- Prioritization
- Queue Management
- Self Service Portal

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Customer Service Software](https://www.capterra.ae/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.ae/directory/22/customer-service/software)
- [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software)
- [Customer Support Software](https://www.capterra.ae/directory/32315/customer-support/software)

## Alternatives

1. [Freshdesk](https://www.capterra.ae/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.ae/software/61368/salesforce) — 4.4/5 (18768 reviews)
3. [Zendesk Suite](https://www.capterra.ae/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [LiveChat](https://www.capterra.ae/software/62194/livechat) — 4.6/5 (1715 reviews)
5. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "feedback" — 4.0/5

> **Aldo** | *15 June 2022* | Education Management | Recommendation rating: 5.0/10
> 
> **Pros**: the management and assign the tickets are excellent but I think that  probably needs to add more tracking and add some methodologies for tracking
> 
> **Cons**: when I started using this software has been very good but the GUI and the integrations do not have compatibility with all apps

## Links

- [View on Capterra](https://www.capterra.ae/software/120649/tender-support)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/120649/tender-support> |
| de-AT | <https://www.capterra.at/software/120649/tender-support> |
| de-CH | <https://www.capterra.ch/software/120649/tender-support> |
| en | <https://www.capterra.com/p/120649/Tender-Support/> |
| en-AE | <https://www.capterra.ae/software/120649/tender-support> |
| en-AU | <https://www.capterra.com.au/software/120649/tender-support> |
| en-CA | <https://www.capterra.ca/software/120649/tender-support> |
| en-GB | <https://www.capterra.co.uk/software/120649/tender-support> |
| en-IE | <https://www.capterra.ie/software/120649/tender-support> |
| en-IL | <https://www.capterra.co.il/software/120649/tender-support> |
| en-IN | <https://www.capterra.in/software/120649/tender-support> |
| en-NZ | <https://www.capterra.co.nz/software/120649/tender-support> |
| en-SG | <https://www.capterra.com.sg/software/120649/tender-support> |
| en-ZA | <https://www.capterra.co.za/software/120649/tender-support> |

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