---
description: Get detailed information about Waaru usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Waaru Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platform Software](/directory/31596/conversational-ai-platform/software) > [Waaru](/software/1205930/Waaru)

# Waaru

Canonical: https://www.capterra.ae/software/1205930/Waaru

> Cloud-based WhatsApp Business platform with a visual flow builder, AI agents, team inbox, broadcast campaigns, and Shopify and CRM.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Waaru?

Small to midsize businesses in D2C and e-commerce, healthcare, hospitality, real estate, and digital agencies.

## About the vendor

- **Company**: Narayana Nexus
- **Location**: Bengaluru, US
- **Founded**: 2021

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Sentiment Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Conversational AI Platform Software](https://www.capterra.ae/directory/31596/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platform Software](https://www.capterra.ae/directory/31596/conversational-ai-platform/software)
- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)
- [Conversational Marketing Platform Software](https://www.capterra.ae/directory/31562/conversational-marketing-platform/software)

## Alternatives

1. [Slack](https://www.capterra.ae/software/135003/slack) — 4.7/5 (24209 reviews)
2. [WhatsApp](https://www.capterra.ae/software/180345/whatsapp) — 4.7/5 (16466 reviews)
3. [ClickUp](https://www.capterra.ae/software/158833/clickup) — 4.6/5 (4631 reviews)
4. [Zapier](https://www.capterra.ae/software/130182/zapier) — 4.7/5 (3077 reviews)
5. [Notion](https://www.capterra.ae/software/186596/notion) — 4.7/5 (2825 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/1205930/Waaru)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10155803/Waaru/> |
| en-AE | <https://www.capterra.ae/software/1205930/Waaru> |
| en-AU | <https://www.capterra.com.au/software/1205930/Waaru> |
| en-CA | <https://www.capterra.ca/software/1205930/Waaru> |
| en-GB | <https://www.capterra.co.uk/software/1205930/Waaru> |
| en-IE | <https://www.capterra.ie/software/1205930/Waaru> |
| en-IL | <https://www.capterra.co.il/software/1205930/Waaru> |
| en-IN | <https://www.capterra.in/software/1205930/Waaru> |
| en-NZ | <https://www.capterra.co.nz/software/1205930/Waaru> |
| en-SG | <https://www.capterra.com.sg/software/1205930/Waaru> |
| en-ZA | <https://www.capterra.co.za/software/1205930/Waaru> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ae/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Waaru","description":"Waaru is a cloud-based WhatsApp Business platform that combines a visual flow builder, AI agents, and a shared team inbox in one workspace. Businesses use it to automate customer conversations, run broadcast campaigns, and manage human handoffs without switching between tools.\n\nAI agents can book appointments, qualify leads, process transactions, and resolve support queries. When a customer goes off-script, the platform detects it mid-flow, routes the message to the AI, and returns the conversation to its original path. Human agents receive a full transcript, an AI-generated summary, and prior contact notes on every handoff.\n\nCore features include three-tier agent memory, configurable policy controls, Shopify and Razorpay integrations, CRM sync, calendar booking, and support for Claude, GPT, and Gemini models.\n\nWaaru suits D2C brands, healthcare clinics, hotels, real estate businesses, and digital agencies of any size that manage customer communication over WhatsApp.","url":"https://www.capterra.ae/software/1205930/Waaru","@id":"https://www.capterra.ae/software/1205930/Waaru#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication"},{"@id":"https://www.capterra.ae/software/1205930/Waaru#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Waaru?","@type":"Question","acceptedAnswer":{"text":"Waaru is a cloud-based WhatsApp Business platform that combines a visual flow builder, AI agents, and a shared team inbox in one workspace. Businesses use it to automate customer conversations, run broadcast campaigns, and manage human handoffs without switching between tools.AI agents can book appointments, qualify leads, process transactions, and resolve support queries. When a customer goes off-script, the platform detects it mid-flow, routes the message to the AI, and returns the conversation to its original path. Human agents receive a full transcript, an AI-generated summary, and prior contact notes on every handoff.Core features include three-tier agent memory, configurable policy controls, Shopify and Razorpay integrations, CRM sync, calendar booking, and support for Claude, GPT, and Gemini models.Waaru suits D2C brands, healthcare clinics, hotels, real estate businesses, and digital agencies of any size that manage customer communication over WhatsApp.","@type":"Answer"}},{"name":"Who Uses Waaru?","@type":"Question","acceptedAnswer":{"text":"Small to midsize businesses in D2C and e-commerce, healthcare, hospitality, real estate, and digital agencies.","@type":"Answer"}}]},{"@id":"https://www.capterra.ae/software/1205930/Waaru#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platform Software","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"Waaru","position":3,"item":"/software/1205930/Waaru","@type":"ListItem"}]}]}
</script>