--- description: Get detailed information about CloudNine usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CloudNine Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Legal Document Management Software](/directory/10049/legal-document-management/software) > [CloudNine](/software/119899/cloudnine) # CloudNine Canonical: https://www.capterra.ae/software/119899/cloudnine Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/119899/cloudnine?page=2) > Upload, process and review eDiscovery data and easily filter and search the documents to identify relevant data. On-Prem or Cloud-Based > > Verdict: Rated **4.8/5** by 52 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CloudNine? We help law firms, corporations and eDiscovery service providers save time and money by consolidating all of their data collection, processing and review requirements into one platform. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 52 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: CloudNine Discovery - **Founded**: 2002 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: CloudNine offers a simple and comprehensive pricing approach to provide clients with flexible and affordable options to easily integrate CloudNine into their business planning and budgets. CloudNine offers two pricing models for users: 1) Flat Fee (Usage Based Subscription) with unlimited upload/processing, unlimited exports, unlimited databases, and unlimited users. 2) Pay-Per-Use (Usage-Based By GB) with reasonable price options and unlimited databases and unlimited users. There are no hidden fees. Full pricing available on request. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Collaboration Tools - Commenting/Notes - Compliance Management - Document Storage - Full Text Extraction - Full Text Search - Metadata Extraction - Topic Clustering ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Legal Document Management Software](https://www.capterra.ae/directory/10049/legal-document-management/software) ## Related Categories - [Legal Document Management Software](https://www.capterra.ae/directory/10049/legal-document-management/software) - [Electronic Discovery Software](https://www.capterra.ae/directory/30552/electronic-discovery/software) - [Investigation Management Software](https://www.capterra.ae/directory/30572/investigation-management/software) ## Alternatives 1. [Clio](https://www.capterra.ae/software/105428/clio) — 4.7/5 (1749 reviews) 2. [SignWell](https://www.capterra.ae/software/184497/docsketch) — 4.9/5 (2714 reviews) 3. [LEAP](https://www.capterra.ae/software/147413/leap) — 4.3/5 (547 reviews) 4. [CaseFleet](https://www.capterra.ae/software/155618/casefleet) — 4.7/5 (41 reviews) 5. [8am MyCase](https://www.capterra.ae/software/115613/mycase) — 4.6/5 (807 reviews) ## Reviews ### "I'm on Cloud Nine" — 5.0/5 > **julie** | *21 September 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Easy to navigate, and very intuative. I love being able to click along. > > **Cons**: I wish that the search button always came up in the same spot. ----- ### "CloudNine LAW" — 5.0/5 > **Taoheed** | *17 September 2024* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: The support is excellent. Cloudnine support has helped me through many a problem in a timely fashion, their knowledge of the application and the speed to resolution is outstanding. With most products, the support dictates the overall user experience, and I must say, I am very happy with the Cloudnine LAW, thanks to the support team. > > **Cons**: Nothing comes to mind at the moment, however, my experience has been good. ----- ### "Customer service is good. Do not like how we had to have support always do stuff for us." — 4.0/5 > **Aaron** | *24 August 2017* > > **Pros**: Tagging and OCR was good. Support was awesome. The searching and indexing features were helpful and the user interface took time to get used to but had no problems. > > **Cons**: As I said, it was not cost effective for us to keep having to go back for anything extra we needed. ----- ### "CloudNine is intuitive, highly functional, yet maintains a very user friendly interface." — 5.0/5 > **Neil** | *1 September 2017* | Recommendation rating: 10.0/10 > > **Pros**: My favorite feature is the ability to utilize extracted metadata fields alongside custom fields to run complex searches. > > **Cons**: Clients are often confused when editing searches from a saved search, and often change the criteria of the saved search as the "saved search window" auto populates and overwrites. I would prefer to be able to lock a search. However, it's typically remedied after several reminders and training sessions. > > I am able to consult on a higher level with this software in our tool bag. ----- ### "Much simplier to use than other review software. Automatic load/processing great add-on feature\!" — 4.0/5 > **Brian** | *15 August 2017* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: New functionality for users to load own data. Quick culling/filtering options to reduce data for review. Easy to use boolean full text and metadata searching. Bulk tagging options reduce review time. Reports to export select data. Unlimited users with no extra charges. Reduced near-ready review storage fees. CloudNine Discovery provides great and responsive 24/7 customer support and always friendly and flexible. Have also recently enhanced Channel Partner program to help support reselling software for vendors more. Clint Lehew has always been great to work with and support us as a reseller partner. > > **Cons**: Not able to change or customize folder structure after loading. Does not have advanced TAR-Predictive Coding option. > > Being a channel partner to generate a good margin on hosting revenue in reselling the software to our law firm customers\! ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/119899/cloudnine?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/119899/cloudnine) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data