--- description: Get detailed information about ABS usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ABS Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Insurance Software](/directory/20035/insurance-agency/software) > [ABS](/software/119017/abs) # ABS Canonical: https://www.capterra.ae/software/119017/abs Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/119017/abs?page=2) > Features a calendar, reminders for employees, task lists, reports, logs, and more. > > Verdict: Rated **5.0/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ABS? Agency management solution that helps small to mid-size multi-line insurances agencies automate operations with training, data access, automatic activity logging and custom reports. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 11 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Agency Business Systems - **Founded**: 1994 ## Commercial Context - **Starting Price**: $161.00 - **Pricing model**: Per User - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Commission Management - Contact Management Software - Document Management Software - Insurance Policy Management ## Category - [Insurance Software](https://www.capterra.ae/directory/20035/insurance-agency/software) ## Alternatives 1. [ePayPolicy](https://www.capterra.ae/software/198072/epaypolicy) — 4.9/5 (247 reviews) 2. [Jenesis Software](https://www.capterra.ae/software/119068/jenesis-software) — 4.7/5 (283 reviews) 3. [Applied Epic](https://www.capterra.ae/software/70671/applied-epic) — 4.2/5 (141 reviews) 4. [Agency Matrix](https://www.capterra.ae/software/50949/agency-matrix) — 3.7/5 (104 reviews) 5. [EZLynx](https://www.capterra.ae/software/102928/ezlynx) — 3.7/5 (73 reviews) ## Reviews ### "Long Time User" — 5.0/5 > **Marie** | *1 May 2020* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: We have owned ABS for more than 15 years. I have tried other programs and find that this fits our small office needs. I appreciate the Accord form and Doc-Man features and use the Activity Log constantly. > > **Cons**: The Report function can be problematic for me. I am not a tech person so I find that on the rare occasion I want to run a report, it takes me longer to figure out to do so. > > \[SENSITIVE CONTENT HIDDEN\] have been very good to work with. I truly appreciate their product for the money. ----- ### "Great Software With Great Customer Service" — 5.0/5 > **Kaitlain** | *7 May 2020* | Insurance Software | Recommendation rating: 9.0/10 > > **Pros**: The feature to search your contact notes is incredibly useful, especially when there are potential coverage questions. The ability to customize so much is also very useful, and the \[SENSITIVE CONTENT HIDDEN\] are so willing to hear our ideas for improvement which makes it even better. > > **Cons**: I wish there was a way to eliminate the features that we do not use. The home screen can look cluttered which is distracting at times. Small glitchy things like addresses need to be copy and pasted. ----- ### "Insurance Agency Management System" — 5.0/5 > **Bradley** | *1 May 2020* | Insurance Software | Recommendation rating: 9.0/10 > > **Pros**: I have been user of ABS for many years and there is a reason. ABS is user friendly and its platform is very visual with many colors and graphics to easily see where you need to click or what your wanting to do. This system replaced several very large file cabinets I had. I had looked at other agency management systems. ABS did what the others did at a fraction of the price the other wanted to charge. I can easily access information I need and documents quickly and easily for my clients. I invoice and make receipts quickly for them. ABS in an integral part of our customer interaction and retention. ABS has great customer service and help us quickly with any need or training we need. > > **Cons**: storing emails, interaction with other rating software like ez lynx. tracking commission. keeping up with birthdays, ability to send emails to all customers and prospects. tracking quotes, leads and how much with each carrier and how those leads were generated. > > Very positive ----- ### "ABS client data base user" — 5.0/5 > **Brian** | *1 May 2020* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: This program is very user friendly and we have 4 connected users. It has enabled us over the years to maintain the data necessary to service our accounts with our captive company and information that is written outside our primary company. We are able to quickly customize and send letter to our clients that are tailored to our agency and not just send a generic letter. We recently connected on the cloud due to the shelter in place and this has been a blessing for my staff not to miss a step being able to service our clients. Additionally having a date and time stamped log for notes helps when there is a question on claims. There are so many other features I do not currently use, but that's my fault and not the programs. > > **Cons**: I think its a great program but you have to update info in the program along with updating in our different companies systems (double the work), I wish we could have automatic updates but that's our companies issue not allowing ABS to do it. The card file to keep contacts other than clients in is ok, but could be improved. > > Very Good, over the many years I have used ABS I feel it was a great move to maintain control of our client info and not leaving up to someone else to give us access to it. ----- ### "An Insurance Agency Management Should Have" — 5.0/5 > **Rivét** | *6 May 2020* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: ABS is a comprehensive data and marketing software. Easy input of interactive client history and policies. Document management eliminates need for paper file thus neater more efficient less paper office. Staff access to updated client activity. Comprehensive active, past clients and x-date marketing list readily available. There are too many "like most" tools to list. Try it to see for yourself. > > **Cons**: Not having time to utilize all management features ABS offers. > > Overall experience - Excellent\! I've utilized ABS for many years. That established - as with any new software there's the proverbial learning and staff training curve. When needing help on the fly or a more involved training I have experienced a willingness always get help needed from ABS developer and \[SENSITIVE CONTENT HIDDEN\]. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/119017/abs?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/119017/abs) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data