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What Is Bitrix24?

Bitrix24 is an online workspace for small, medium, and large businesses. It features 35+ cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more!
Switching to Bitrix24 eliminates the need to be subscribed to a bunch of different SaaS solutions. You get all you need in a single package — all at a flat rate.
With over 12 million users, Bitrix24 is one of the most popular business software solutions in the world.

Who Uses Bitrix24?

Bitrix24 is a perfect solution for all types of businesses. It has something for every department — sales, marketing, project management, HR, and more.

Where can Bitrix24 be deployed?

Cloud-based
On-premise

About the vendor

  • Bitrix
  • Located in Alexandria, US
  • Founded in 1998

Bitrix24 support

  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Languages

Chinese, English, French, German, Indonesian and 9 others

Bitrix24 pricing

Starting Price:

$61.00/month
  • Yes, has free trial
  • Yes, has free version

Bitrix24 has a free version and offers a free trial. Bitrix24 paid version starts at $61.00/month.

Pricing plans get a free trial

About the vendor

  • Bitrix
  • Located in Alexandria, US
  • Founded in 1998

Bitrix24 support

  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Languages

Chinese, English, French, German, Indonesian and 9 others

Bitrix24 videos and images

Bitrix24 Software - Bitrix24 Kanban Board
Bitrix24 Software - Bitrix24 Gantt Chart
Bitrix24 Software - Bitrix24 Drive
Bitrix24 Software - Bitrix24 Chats
Bitrix24 Software - Bitrix24 Videocalls
View 6 more
Bitrix24 video
Bitrix24 Software - Bitrix24 Kanban Board
Bitrix24 Software - Bitrix24 Gantt Chart
Bitrix24 Software - Bitrix24 Drive
Bitrix24 Software - Bitrix24 Chats
Bitrix24 Software - Bitrix24 Videocalls

Features of Bitrix24

  • API
  • Access Controls/Permissions
  • Account Management Software
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Agenda Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Applicant Tracking Software
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assignment Management
  • Attendance Tracking Software
  • Attendee Management
  • Audience Targeting
  • Audio/Video Conferencing
  • Audit Trail
  • Auto Update
  • Auto-Dialer
  • Auto-Responders
  • Automated Attendant
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Call Distribution
  • Availability Management
  • Backup and Recovery
  • Bar Chart
  • Batch Processing
  • Benchmarking
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Brainstorming
  • Business Process Automation
  • CAN SPAM Compliance
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording Software
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management Software
  • Capacity Management
  • Cataloging/Categorization
  • Channel Management Software
  • Chat/Messaging
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Confirmation/Reminders
  • Contact Database
  • Contact Management Software
  • Content Delivery
  • Content Library
  • Content Management System (CMS) Software
  • Content Publishing Options
  • Contractor Management Software
  • Conversation Intelligence
  • Create Subtasks
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement Software
  • Customer History
  • Customer Segmentation
  • Customer Support Software
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Templates
  • Dashboard Software
  • Data Connectors
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Data Visualization Software
  • Deal Management
  • Dependency Tracking
  • Design Management
  • Discount Management
  • Discussions/Forums
  • Document Capture
  • Document Management Software
  • Document Storage
  • Donation Management Software
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Electronic Signature
  • Email Campaign Management
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Email-to-Task Conversion
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition Software
  • Employee Scheduling Software
  • Event Management Software
  • Event Scheduling
  • Event Triggered Actions
  • Exhibit/Vendor Management
  • Expense Tracking
  • Feedback Management
  • File Management
  • File Sharing Software
  • File Storage
  • Financial Management Software
  • For AEC Industry
  • For Call Centers
  • For Cloud Phone Systems
  • For Financial Institutions
  • For IT Project Management
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Religious Organizations
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For Yoga/Pilates Studios
  • For iPad Devices
  • Form Builder Software
  • Forms Automation Software
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • Geotargeting
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Workflow Editor
  • Group Management
  • Guided Selling
  • HR Management
  • IVR/Voice Recognition
  • Idea Management Software
  • Import Tasks
  • Inbound Call Center
  • Integrated Business Operations
  • Interaction Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Issue Management
  • KPI Monitoring
  • Knowledge Base Management
  • Knowledge Management Software
  • Labor Forecasting
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Distribution
  • Lead Engagement
  • Lead Management Software
  • Lead Notifications
  • Lead Nurturing Software
  • Lead Qualification
  • Lead Segmentation
  • Leave Tracking
  • List Management
  • Live Chat Software
  • Marketing Automation Software
  • Marketing Calendar
  • Mass Texting
  • Media Library
  • Meeting Management
  • Member Database
  • Member Directory
  • Membership Management Software
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-User Collaboration
  • Multiple Data Sources
  • Negative Feedback Management
  • Offline Access
  • Offline Form
  • On-Demand Recording
  • Onboarding Software
  • Online Booking
  • Online Calendar
  • Online Forms
  • Online Invoicing
  • Online Payments
  • Online Punch Card
  • Online Store Builder
  • Online Time Clock
  • Online Voice Transmission
  • Opportunity Management
  • Outbound Call Center
  • PBX
  • Patient Communications
  • Payment Processing Software
  • Performance Management
  • Performance Metrics
  • Personalization and Behavioral Targeting Software
  • Phone Key Input
  • Pipeline Management
  • Policy Management Software
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics Software
  • Predictive Dialer Software
  • Preview Functionality
  • Price and Cost Calculations
  • Pricing Management
  • Pricing and Cost Calculations
  • Prioritization
  • Private Network
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Product Configurator Software
  • Product Lifecycle Management Software
  • Product Roadmapping
  • Progress Tracking
  • Project Management Software
  • Project Planning Software
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking Software
  • Proposal Generation
  • Prospecting Tools
  • Publishing Options
  • Pulse Surveys
  • Punch card
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Editing
  • Real Time Notifications
  • Real Time Synchronization
  • Real Time Updates
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Recruitment Management
  • Recurring Tasks
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management Software
  • Resource Scheduling
  • Responsive Web Design
  • Ring Groups
  • Roadmapping
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SEO Management
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Sales Activity Management
  • Sales Approval
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling Software
  • Screen Sharing Software
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Sprint Planning
  • Staff Management
  • Status Tracking
  • Strategic Planning Software
  • Subscriber Management
  • Support Ticket Management
  • Surveys & Feedback
  • Task Editing/Updating
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management Software
  • Template Management
  • Templates
  • Text Editing
  • Text to Speech
  • Third Party Integrations
  • Third-Party Integration
  • Ticket Management
  • Time & Attendance
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking Software
  • Timesheet Management
  • Training Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Unified Communications Software
  • Usage Tracking/Analytics
  • User Profiles
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Version Control
  • Video Conferencing Software
  • Virtual Extensions
  • Visual Analytics
  • Visual Workflow Management
  • VoIP Connection
  • VoIP Software
  • Voice Mail
  • Volunteer Management Software
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Website Management
  • Widgets
  • Work Order Management
  • Workflow Configuration
  • Workflow Management Software
  • Workforce Management Software

Bitrix24 Alternatives

The smarter way for small businesses to do great work Keap organizes your client information & daily work in one place, freeing you up
Business intelligence software by Salesforce.com. Explore any data, get instant answers, and collaborate with your team.
A time-centered task, project and workflow management solution, complete with beautiful dashboards and powerful AI enabled reports.
Nutshell is an all-in-one CRM and email marketing platform that helps B2B organizations work together to win more deals.
Basecamp is a team collaboration system designed to be straightforward, easy for teams to adopt, and perfect for team managers.
A cloud-based travel management system to maximize travel agent's performance, productivity and profitability.
Tackle projects and improve workflows with Wrike’s work management software. Remove barriers, find clarity, and exceed goals.
A visual collaboration tool that creates a shared perspective for your team on any project in a fun, flexible, and rewarding way. Learn more about Trello
Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more.

Reviews of Bitrix24

Average score

Overall
4.2
Ease of Use
3.9
Customer Service
3.9
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Maszni
Maszni
Senior Web Developer in Malaysia
Verified LinkedIn User
Entertainment, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Project management software with very good workload planning

5.0 3 years ago

Comments: Overall, working with Bitrix24 as my main project management software has really improving my team effectiveness in developing a product and increase our time spend on organizing project that has short due-date.

Pros:

I really like with the workload planning that Bitrix24 has offered, as it really helpful in distributing workload for each team members. It is a very important to do this step, so we can track our task precisely and preventing us from skipping task on project. The project template is easily customizable to cater for the project needs.

Cons:

The developer should really taking consideration user experience and opinion on the software tools placement. Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating. Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.

Krishna
Krishna
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

An all-inclusive project management software

4.0 6 months ago

Comments: It has helped us with task management, Gantt chart creation, task delegation, document integration, and software that can work with our other company applications.

Pros:

As a company wide platform, Bitrix24 has been implemented. For us, this project management software has been the most comprehensive and powerful one we've ever used. Bitrix also provides simple integrations that can be implemented immediately.

Cons:

The product's UI leaves much to be desired. While the learning curve is shorter than that of other software, it is still noticeable when first using the program.

Saskia
Saskia
Senior Director Sales Marketing in US
Verified LinkedIn User
Restaurants, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Solution for Effective Project Management

5.0 last month New

Comments: Our marketing team uses Bitrix24 to streamline communication and improve their approach to customer service. The setup is simple, and the program is easily integrated with others to streamline our processes. It's a really adaptable device. Therefore, this instrument should be effective for the client group.

Pros:

Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a timely manner, and obtain prompt assistance when I need it. Furthermore, I am able to classify people according to their industry. Thus, you may establish how long a task will take and how the meeting's participants will divide and conquer in order to get the job done. The convenience of having everything in a one app is really appreciated. It offers a video conferencing feature in addition to helping with project management and team communication.

Cons:

CRM, color scheme Landing page has to be more appealing than it is now by adding some lovely and attractive color and, if required, fixing the color presentation.

Verified Reviewer
Verified LinkedIn User
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Tried it, moved on...

3.0 2 weeks ago New

Comments: Beginning was great, but that's it - after using it for a while I realized it is not a good fit for my organization

Pros:

At first glance- Bitrix24 looks fresh, smart, and inviting. The pricing was reasonable.

Cons:

After starting using it I realized it was not as smooth as I thought. Many back-office issues, settings are sometimes a mess and pricing went up after a year. I also had privacy concerns.

Kevin
CEO in South Africa
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

BITRIX 24 CRM Review

5.0 3 months ago

Comments: Great product that I recommend to everyone.

Pros:

Ease of use and ability to customise and deploy. Great Product.

Cons:

I think the reporting is difficult , we struggle to get activity reports for note capture in CRM and sales calls made on the road etc.

Alternatives Considered: Maximizer CRM

Reasons for Choosing Bitrix24: Cost

Switched From: Maximizer CRM

Reasons for Switching to Bitrix24: Cost and ease of use

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