--- description: Get detailed information about Vertafore AMS360 usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Vertafore AMS360 Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Workflow Management Software](/directory/30091/workflow-management/software) > [Vertafore AMS360](/software/113472/vertafore-ams360) # Vertafore AMS360 Canonical: https://www.capterra.ae/software/113472/vertafore-ams360 Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/113472/vertafore-ams360?page=2) > Cloud-based insurance management solution that enables independent agents, brokers, and others to manage customer base, risks and more. > > Verdict: Rated **3.5/5** by 59 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Vertafore AMS360? Designed for independent agents, brokers and businesses of all sizes, it is a cloud-based insurance management solution to manage customer base, risks, regulatory transactions and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.5/5** | 59 Reviews | | Ease of Use | 3.2/5 | Based on overall reviews | | Customer Support Software | 3.3/5 | Based on overall reviews | | Value for Money | 3.2/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Vertafore - **Founded**: 1991 ## Commercial Context - **Pricing Details**: Contact Vertafore for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Audit Trail - Document Management Software - Forms Management - Reporting/Analytics - Search/Filter - Task Management Software - Workflow Configuration ## Integrations (5 total) - AgencyZoom - Agentero - Formstack Sign - Prophix One - ePayPolicy ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Workflow Management Software](https://www.capterra.ae/directory/30091/workflow-management/software) ## Related Categories - [Workflow Management Software](https://www.capterra.ae/directory/30091/workflow-management/software) - [Insurance Software](https://www.capterra.ae/directory/20035/insurance-agency/software) ## Alternatives 1. 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For example, some screens require clicking an on-screen delete button, while other functions force you to use the physical delete key on your keyboard. Redundant and Clunky: The system feels highly redundant and frequently glitchy and the platform is not intuitive. Daily usage requires constantly figuring out manual workarounds just to complete standard tasks. > > Online training links are extremely difficult to navigate. When a relevant section is found, the documentation usually fails to address specific practical user questions. ----- ### "AMS360 is wonderful" — 5.0/5 > **Donna** | *7 February 2025* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: When I was an insurance agent, that program had everything I needed when speaking with my clients. I could look at previous notes and scan paperwork to their file. I loved the suspense part of the program. That helped you to not forget important tasks (future) we had to do with clients. It was similar to outlook calendar. I loved it. > > **Cons**: I don't think there was anything I didn't like about it. It never went down; updates were handled overnight and on weekends. Nothing bad about it. > > It's a useful, user-friendly program to use for keeping client's information at your fingertips. I would recommend it to people I know and like. ----- ### "AMS360: Tech Perspective" — 4.0/5 > **Verified Reviewer** | *28 October 2019* | Insurance Software | Recommendation rating: 8.0/10 > > **Pros**: Overall our users like this product and it gets the job done. I find that it functions well on standalone desktops. > > **Cons**: It has alot of issues with terminal server environments from what we have seen. Need to constantly chat the cache. Definitely a learning curve for users, though that is like most products. > > Overall AMS360 fills a unique niche for us and overall does a good job. They are also trying to ramp up there online platform with more features. ----- ### "Great product" — 4.0/5 > **Susan J.** | *16 July 2019* | Insurance Software | Recommendation rating: 8.0/10 > > **Pros**: I've used Vertafore software as a platform for company manuals at several different companies. The most helpful features are the saved links that can be renamed and organized, as well as the quick links offered on the home page. > > **Cons**: Just because of the volume of data being searched, sometimes I have trouble with the search function, if I am starting from scratch. I can usually find what I need eventually, but it sometimes takes longer than I like. > > Overall, the platform is the perfect way to standardize manuals and make information easy to find, read, and manage. ----- ### "Great Agency Management System" — 4.0/5 > **Joshua** | *1 October 2019* | Insurance Software | Recommendation rating: 8.0/10 > > **Pros**: I love that this software will do exactly what I want it to do. Most importantly running reports. If I run a report I get exactly the results I want, there's no guessing the output data, and when I run the report again the data is the same. > > **Cons**: No One likes accord forms. I wish this product was more integrated with Accord forms, where I could search for what I wanted and it was prefilled accordingly. > > This product is more expensive than competitors, but at least I know it will get the job done. It doesn't break, it gives accurate data, and the customer support is amazing. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/113472/vertafore-ams360?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/113472/vertafore-ams360) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data