--- description: Get detailed information about ClickTale usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ClickTale Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Web Analytics Software](/directory/30073/web-analytics/software) > [ClickTale](/software/113270/clicktale) # ClickTale Canonical: https://www.capterra.ae/software/113270/clicktale Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/113270/clicktale?page=2) > Customer experience analytics platform that helps businesses of all sizes track visitors' browsing behavior, attributes and more. > > Verdict: Rated **4.1/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ClickTale? Cloud-based customer experience analytics platform that helps businesses of all sizes track visitors' browsing behavior, interactions, attributes, traffic sources, target segments \& more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 9 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ClickTale ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Pricing is based on the solution you buy. Please contact ClickTale for a custom quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, China, India, United Kingdom, United States ## Features - Behavioral Analytics - Dashboard Software - Heatmaps - Multi-Channel Data Collection - Reporting/Analytics - Survey/Poll Management - Text Analysis Software - User Interaction Tracking - Website Analytics ## Integrations (2 total) - Mailchimp - Salesforce Marketing Cloud ## Support Options - FAQs/Forum - Knowledge Base Software ## Category - [Web Analytics Software](https://www.capterra.ae/directory/30073/web-analytics/software) ## Related Categories - [Web Analytics Software](https://www.capterra.ae/directory/30073/web-analytics/software) - [Customer Experience Software](https://www.capterra.ae/directory/30671/customer-experience/software) - [Heatmap Software](https://www.capterra.ae/directory/30977/heatmap/software) - [User Testing Software](https://www.capterra.ae/directory/32295/user-testing/software) - [Website Monitoring Software](https://www.capterra.ae/directory/10021/website-monitoring/software) ## Alternatives 1. [EngageBay CRM](https://www.capterra.ae/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 2. [Lucky Orange](https://www.capterra.ae/software/150695/lucky-orange) — 4.7/5 (260 reviews) 3. [Freshsales](https://www.capterra.ae/software/155563/freshsales) — 4.5/5 (621 reviews) 4. [Pipedrive](https://www.capterra.ae/software/132666/pipedrive) — 4.5/5 (3042 reviews) 5. [Hootsuite](https://www.capterra.ae/software/121701/hootsuite) — 4.4/5 (3795 reviews) ## Reviews ### "Clicktale Review" — 5.0/5 > **foster** | *14 December 2021* | Accounting Software | Recommendation rating: 10.0/10 > > **Pros**: Clicktale records and analyze my prospects in real time and gives me feedback on how they are interacting with my marketing sales funnel. It's easy to install with a unique value proposition with an insane granular data analysis. Clicktale has video recording of my clients entire session on my website > > **Cons**: Tracking tags slows down my entire website. Watching one recording after the other is time consuming. > > Clicktale has comprehensive page reports and very easy to implement. It pinpoints conversion leakages on my landing pages ----- ### "Expensive, but worth it\!" — 5.0/5 > **Joel** | *25 February 2019* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: - Outstanding information for your web site analytics - Session replays and seeing what users do/click on is invaluable information - Tons of reports and data that you can filter through to get a great understanding of your customers > > **Cons**: - Can be cost prohibitive for most small businesses > > We used ClickTale to see how our web site users were interacting with our content and all I can say is wow\! Seeing how they were moving around the site, what they were clicking on was so valuable to us. We were able to make a few small tweaks and see big results in our revenue. They are a bit expensive compared to other solutions, but they are worth every penny if you are serious about getting the most out of your web site visitors. ----- ### "Not the greatest" — 3.0/5 > **Erin** | *30 March 2018* > > **Pros**: The concept behind the software sounds great\! Being able to see all how people interact with your website from screen recordings, heat maps, etc... but in reality it never really worked that well for my company. The one good thing the company did was provide on-site training for the product. However, even after the training it felt it was super hard to use. > > **Cons**: We have a large, multinational corporation with users from around the globe in multiple languages and currencies. Our codebase is more than 20 years old and our product is very complex. Because of this, our subscription never really got set up so well that I found any use for the software. It seemed like something was always going wrong, no screen recordings were available, etc... every time I sat down to try to find something it was hard to figure out where to go and what to click on. The usability really needed a serious improvement. In the end, we cancelled our subscription as the money we were paying and the use we got out of it didn't make sense. I would not recommend it unless you have a very simple product with a new codebase. ----- ### "Excellent Web Analytics Tool for Optimizing User Experience" — 4.0/5 > **Verified Reviewer** | *16 March 2023* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: I have been using ClickTale for my business for the past year, and it has proven to be an essential tool in optimizing the user experience on my website, I find ClickTale's interface is easy to navigate, making it simple to access and understand the data provided and it's unique features such as heat maps, session replays, and conversion funnels have helped me gain valuable insights into my customers' behavior and preferences. > > **Cons**: It does not integrate with as many third-party tools as some other web analytics tools, limiting its overall functionality ----- ### "Mobile experience monitor" — 5.0/5 > **Carine Sylvie** | *28 November 2023* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: The best software to monitor mobile app experience. Very practice to uderstand users behaviour. > > **Cons**: The princing can be considered as a litle higher compared to competitors. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/113270/clicktale?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/113270/clicktale) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Structured Data