--- description: Get detailed information about Vtiger CRM usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Vtiger CRM Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Vtiger CRM](/software/112491/vtiger-crm) # Vtiger CRM Canonical: https://www.capterra.ae/software/112491/vtiger-crm Page: 1 / 15\ Next: [Next page](https://www.capterra.ae/software/112491/vtiger-crm?page=2) > Used in agile sales teams to increase sales productivity, clear bottlenecks in processes, and ultimately hit revenue targets. > > Verdict: Rated **4.3/5** by 339 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Vtiger CRM? Vtiger is perfect for small to medium businesses that have agile sales, customer support, and marketing teams focused on boosting growth, marketing ROI, and customer satisfaction. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 339 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Vtiger - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: $12.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: 15-day free trial, no credit card required. Vtiger offers four different packages, including a forever-free CRM. Rates start at $12 per user, per month (billed annually), or $15 per user, per month (billed monthly) Please contact Vtiger Sales team - sales@vtiger.com for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, German, Hebrew, Hungarian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Turkish - **Available Countries**: Australia, Canada, France, Hong Kong SAR China, India, Ireland, Israel, Kuwait, Netherlands, Qatar, Singapore, South Africa, Spain, United Arab Emirates, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Appointment Scheduling Software - Automated Routing - CRM Software - Calendar Management - Calendar/Reminder System - Campaign Management Software - Collaboration Tools - Contact Management Software - Customer Database - Customizable Fields - Customizable Reports - Data Import/Export - Document Storage - Email Management Software - Email Marketing Software - Engagement Tracking - For Insurance Industry - Inbox Management - Interaction Tracking - Knowledge Base Management - Lead Capture Software - Lead Distribution - Lead Management Software - Lead Nurturing Software - Lead Qualification - Lead Scoring - Lead Segmentation - Marketing Automation Software - Mobile Access - Multi-Channel Communication - Opportunity Management - Performance Metrics - Pipeline Management - Predictive Analytics Software - Quotes/Estimates - Reporting & Statistics - Reporting/Analytics - Sales Activity Management - Sales Pipeline Management - Sales Reports - Segmentation - Self Service Portal - Social Media Integration - Support Ticket Management - Task Management Software - Third-Party Integrations - Workflow Management Software ... and 1 more features ## Integrations (33 total) - Adobe Commerce - Asterisk - Clickatell - Docusign - Dropbox - Exotel - Gmail - Google Calendar - Google Contacts - Google Docs - Google Drive - Gupshup - HubSpot Agent Hub - Intuit Data Protect - LinkedIn for Business ... and 18 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software) - [Lead Management Software](https://www.capterra.ae/directory/30017/lead-management/software) - [Online CRM Software](https://www.capterra.ae/directory/30072/online-crm/software) - [Small Business CRM Software](https://www.capterra.ae/directory/31583/small-business-crm/software) - [Sales Force Automation Software](https://www.capterra.ae/directory/12/sales-force-automation/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.ae/software/155928/zoho-crm) — 4.3/5 (7002 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.ae/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 3. [HubSpot CRM](https://www.capterra.ae/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.ae/software/61368/salesforce) — 4.4/5 (18811 reviews) 5. [Dynamics 365](https://www.capterra.ae/software/157279/dynamics-365) — 4.4/5 (5860 reviews) ## Reviews ### "About Vtiger CRM" — 5.0/5 > **Verified Reviewer** | *10 March 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Vtiger CRM is a good user friendly and afforadable price > > **Cons**: Vtiger CRM have integration limitations and some performence issues > > My overall experience with Vtiger CRM has been positive. It’s a powerful all-in-one solution that helps streamline sales, marketing, and customer support processes ----- ### "vtigercrm2112" — 3.0/5 > **Denis** | *23 September 2026* | Transportation/Trucking/Railroad | Recommendation rating: 6.0/10 > > **Pros**: Comprehensive all-in-one CRM for sales, marketing, and support. Strong contact and lead management capabilities. > > **Cons**: Initial setup and customization can be complex. Duplicate lead management could be improved. Integration limitations with some external applications. > > Strong automation capabilities, and excellent customization. While setup and administration can require some effort. ----- ### "Vtiger CRM Has Impressive Features that Streamlines Our Operations" — 5.0/5 > **Piergiorgio Tamiazzo** | *10 July 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The user interface of Vtiger CRM is outstanding, making it a remarkable customer relationship management solution. The customer support team of Vtiger CRM is friendly. > > **Cons**: With Vtiger CRM, we do not experience problems. The features of this customer relationship platform are wonderful. ----- ### "Solid CRM with useful customer management features" — 3.0/5 > **Kian** | *9 June 2026* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: Vtiger CRM is a useful and well-rounded platform for managing customer information, sales activity, support tickets, and communication in one place. I like that it brings CRM and helpdesk features together, which makes it easier to keep track of customers and follow-ups. > > **Cons**: Some parts of the system can feel a little dated or take time to get used to, especially when customising workflows, fields, and settings. The interface could be a bit smoother in some areas. > > My overall experience with Vtiger CRM has been positive. It is a solid CRM that helps improve organisation, customer tracking, and team efficiency. Once it is set up properly, it becomes a helpful tool for managing customer relationships and daily business tasks. ----- ### "Value for money" — 3.0/5 > **Eduardo** | *30 September 2019* | Publishing | Recommendation rating: 6.0/10 > > **Pros**: Compare to other CRM options it's significantly cheaper and has a lot of features to explore and use. The support it's fantastic they are always there to assist you with patience and dedication. > > **Cons**: Some of the features are half way developed (for instance the Project Module it's not good) The email campaign module could be great but it needs lots of improvements. The mobile App could be better. > > Although I will expect improvements they are always working and adding new features, they are always there to help you. ----- Page: 1 / 15\ Next: [Next page](https://www.capterra.ae/software/112491/vtiger-crm?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/112491/vtiger-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data