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Market Dojo
What Is Market Dojo?
Market Dojo enables procurement professionals worldwide to solve inefficient sourcing and supplier management processes by digitalising these activities quickly and easily. More flexible than legacy software, with no implementation fees, Market Dojo empowers users through a self-service platform to control their costs, mitigate risk and centralise data. Modules include: sourcing; supplier onboarding and relationship management; contract management; opportunity analysis; and tailspend management.
Who Uses Market Dojo?
Organisations, in any industry, who want to get the most from their procurement and supplier performance. Save cost, streamline processes, reduce risk, and make smarter faster decisions.
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Market Dojo
Reviews of Market Dojo
Using Market Dojo
Pros:
At Emaar, with tens of sourcing events every week, we are very grateful how Market Dojo helps us in being more effective. With such an easy to use system, our procurement team creates quickly and easily RFQs, RFIs and various Reverse Auctions events. Additionally, the Supplier Onboarding portal saved us hours and hours of work by automating the pre-qualification process for any new vendor. Over the years, the platform has helped us to build a constructive and transparent relationship with our vendors and generate substantial savings on our procurement costs. One more thing we appreciated, every time we had a request for a new feature, the team at Market Dojo engaged in a constructive conversation and for most of our requests, they built the required improvement in no time. Last but not least, the support team is absolutely fabulous. Anytime we or any of our vendors had a question, the team responded and resolved any issues promptly. It’s such a pleasure working with the team at Market Dojo.
Cons:
Great tool to track interaction with suppliers, only suggestion would be to integrate more advanced features to manage the Contracts with the suppliers, but I heard they are already working on it.
Very good experience with Market Dojo
Comments: Great experience in using Market Dojo with brilliant and quick support. This is a smart tool which simplifies a lot the process for complex projects! I am sure the tool will grow even more in the future, assuring it a great future and success.
Pros:
The team and support is really great, always trying to find the solution which is the best for your business. The simplicity, it is not overcomplicated, do the job well and you do not need to spend ages to build your events The improvements which are released regularly and take customer remarks into consideration The "Sandpit" tool which allows you to test your event as if you were a bidder and adjust accordingly, in live. Project stakeholders can access event you want to share with them, and you can also include access restrictions The different ways to access the content (Documents repository, into the event question directly, via Excel download, etc... )
Cons:
The scoring for an event with a lot of questions and bidders since so far I believe scoring is only possible per bidder rather than per question across all the bidders, to keep the same scoring logic.
Market Dojo Response
6 years ago
Hi there, Thank you for your review and feedback. We are pleased that you like our ease of use and the ability to test in the sandpit feature. You are quite right, at the moment scoring is only possible by bidder and not by question. This is however something that we currently have in our pipeline to rectify. We will certainly be in touch once this issue has been resolved. Thanks again for the review. Kind regards, Alun Rafique, CEO Co-Founder
Review on MD e-sourcing
Pros:
Easy to use. It’s not take long time to create a tender on the system.
Cons:
It is not flexible to adjust information. For example, if the bidders type wrong name of company, they cannot change after signing in.
Market Dojo Response
6 years ago
Thank you very much for the review. We are very pleased to have you as one of our customers. We continually strive to improve and we currently have the functionality for users to change their company name and details through the support function. In the future we will look into this ability through a more automated fashion. Kind regards, Alun Rafique, CEO Co-founder
An innovative, powerful eSourcing tool that gives buyers absolute control over their tenders.
Pros:
Market Dojo has offered me excellent flexibility and customer support to personally operate two RFPs. I have been able to set as many questions as I like, with virtually no restrictions on the parameters set for bidders to answer to ensure that I obtain only the information I require. Incidentally, a lot of bidders commented they preferred this as it allowed them to reduce the work required to submit bids. I love the fact that I could copy and paste the structure of a previous tenders to avoid having to construct new tenders. It saves so much time and enabled my organisation to continually improve the tenders it puts out to market without having to start from scratch. Lastly, Market Dojo's customer support is excellent. They offer a website chat function and email support during office hours and regularly follow up on queries I make out of hours. I always receive personalised, solutions orientated feedback. Market Dojo's owners and employees are clearly very proud of their product and took a keen interest in ensuring I got the best out of its features.
Cons:
It requires training, quite a bit actually to learn how to operate various features. The website would benefit from short video blogs showing how to use Market Dojo's features. Once an RFP is launched, it is very difficult to change it so, it needs to be tested prior to an RFP being issued.
Great customer service
Pros:
Customer Service is awesome. [SENSITIVE CONTENT HIDDEN] is always very helpful.
Cons:
For our suppliers to go in and register, they have a hard time navigating and tell me often that it's not very clear or user-friendly. I don't like when I am updating the COI by Proxy for the supplier, that it goes back into the whole approval process again even though they are already approved.
Market Dojo Response
4 years ago
Thank you very much for your kind review and feedback Nancy. We are taking steps to make the sign-up process more intuitive for suppliers who have been previously invited. I hope this will help and you should see the first parts of this update coming in the next month. We have also recently made changes so that you will not go back through the workflow when documents are updated on suppliers who have already been onboarded. Hopefully this will save you some time too.