---
description: Get detailed information about WaaPY usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: WaaPY Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [WaaPY](/software/1106101/WaaPY)

# WaaPY

Canonical: https://www.capterra.ae/software/1106101/WaaPY

> WaaPY is a omnichannel messenging platform for teams to manage chats, send bulk messages, and deploy AI chatbots.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses WaaPY?

SMEs that actively rely on customer messaging for sales and support, especially, businesses that usually Receive high volume of enquiries daily, Run Facebook / Instagram ads, Need fast response time

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: WaaPY

## Commercial Context

- **Starting Price**: $60.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, Chinese, English, French, German, Indonesian, Malay, Spanish
- **Available Countries**: India, Indonesia, Malaysia, Singapore, Tunisia, Türkiye, United Arab Emirates, United Kingdom, United States

## Features

- AI Copilot
- Automated Responses
- Chatbot Software
- Customer Support Software
- Lead Qualification
- Natural Language Processing
- Pre-Configured Bot

## Integrations (2 total)

- Yeastar Cloud PBX
- n8n.io

## Support Options

- Email/Help Desk
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.capterra.ae/directory/32448/chatbot/software)

## Alternatives

1. [Social Intents](https://www.capterra.ae/software/211547/social-intents) — 4.7/5 (10 reviews)
2. [Pipedrive](https://www.capterra.ae/software/132666/pipedrive) — 4.5/5 (3058 reviews)
3. [Writesonic](https://www.capterra.ae/software/219972/writesonic) — 4.8/5 (2102 reviews)
4. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1787 reviews)
5. [Appy Pie](https://www.capterra.ae/software/140928/appy-pie) — 4.6/5 (1393 reviews)

## Reviews

### "Great AI Omnichannel CRM for Business Messaging" — 5.0/5

> **Jamie** | *31 July 2026* | Sporting Goods | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use and brings all our business messaging channels into one AI omnichannel platform, save us a lot of time.
> 
> **Cons**: The initial setup takes a bit of time, and some AI CRM features could be easier to customize. It would be helpful to have more templates and tutorials for configuring
> 
> Overall, it's a reliable AI omnichannel platform with good CRM software, AI messaging, and omnichannel chatbot features. Great for managing conversations in one place.

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### "From Multiple Tools to One Platform – WaaPY Simplified Our Omnichannel Business Messaging" — 5.0/5

> **Verified Reviewer** | *31 July 2026* | Financial Services Software | Recommendation rating: 9.0/10
> 
> **Pros**: The biggest advantage of WaaPY is that it brings everything into one platform. Before using it, we had separate tools for WhatsApp business messaging, CRM software, chatbot automation, and campaign management. Managing multiple platforms became expensive, and our team wasted a lot of time switching between different systems just to handle customer conversations.

With WaaPY, we now manage customer conversations, support tickets, labels, queues, blasting campaigns, and our CRM from a single dashboard. The AI WhatsApp chatbot answers common customer questions instantly, while the n8n bot automates repetitive tasks like assigning chats to the right team member, updating customer information, creating follow-ups, and triggering internal workflows.

The queue management ensures no customer message is missed, and labels help us organize new leads, existing customers, pending requests, and support cases. The shared inbox has also made collaboration between our sales and support teams much smoother because everyone can see the complete conversation history.

Another feature we really like is the WordPress plugin. Visitors on our website can start a WhatsApp conversation with us directly from the site without having to search for or manually save our phone number. It has made it much easier for customers to contact us, and we've noticed more inquiries coming through our website because of it.

Overall, WaaPY feels like a complete AI CRM, WhatsApp CRM software, AI messaging, and omnichannel business messaging platform instead of just another messaging tool. Having chatbots, CRM, automation, campaigns, queues, labels, ticket management, and website integration in one place has made our daily operations much more efficient.
> 
> **Cons**: There was a small learning curve during the first few days because the platform offers many features. Once we configured our workflows and labels, everything became straightforward.
> 
> Overall, our experience has been excellent. WaaPY has simplified our business messaging operations and reduced the number of software subscriptions we need. The AI messaging features, AI WhatsApp chatbot, CRM, queues, labels, blasting campaigns, and n8n automation have helped us improve response times and customer satisfaction. We also like that the platform supports multiple communication channels when needed, while keeping WhatsApp at the center of our operations. I would definitely recommend it to businesses that rely heavily on WhatsApp for customer communication.

## Links

- [View on Capterra](https://www.capterra.ae/software/1106101/WaaPY)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10050695/WaaPY/> |
| en-AE | <https://www.capterra.ae/software/1106101/WaaPY> |
| en-AU | <https://www.capterra.com.au/software/1106101/WaaPY> |
| en-CA | <https://www.capterra.ca/software/1106101/WaaPY> |
| en-GB | <https://www.capterra.co.uk/software/1106101/WaaPY> |
| en-IE | <https://www.capterra.ie/software/1106101/WaaPY> |
| en-IL | <https://www.capterra.co.il/software/1106101/WaaPY> |
| en-IN | <https://www.capterra.in/software/1106101/WaaPY> |
| en-NZ | <https://www.capterra.co.nz/software/1106101/WaaPY> |
| en-SG | <https://www.capterra.com.sg/software/1106101/WaaPY> |
| en-ZA | <https://www.capterra.co.za/software/1106101/WaaPY> |

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