---
description: Get detailed information about True RMA usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: True RMA Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Authentication Software](/directory/31218/authentication/software) > [True RMA](/software/1105319/True-RMA)

# True RMA

Canonical: https://www.capterra.ae/software/1105319/True-RMA

> True RMA is software using AI and human review to help ecommerce merchants detect and prevent fraud in return management.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses True RMA?

eCommerce merchants dealing in high-value items that are vulnerable to AI-assisted return fraud.

## About the vendor

- **Company**: True RMA

## Commercial Context

- **Starting Price**: $8.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- Multi-Factor Authentication Software (MFA)

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Chat

## Category

- [Authentication Software](https://www.capterra.ae/directory/31218/authentication/software)

## Alternatives

1. [ManageEngine ADSelfService Plus](https://www.capterra.ae/software/172556/adselfservice-plus) — 4.6/5 (58 reviews)
2. [ManageEngine AD360](https://www.capterra.ae/software/1036382/manageengine-ad360) — 4.6/5 (35 reviews)
3. [Ondato](https://www.capterra.ae/software/201476/ondato) — 4.8/5 (13 reviews)
4. [MagicEndpoint](https://www.capterra.ae/software/1063047/magicendpoint) (0 reviews)
5. [LastPass](https://www.capterra.ae/software/151988/lastpass) — 4.6/5 (2785 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/1105319/True-RMA)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10049904/True-RMA/> |
| en-AE | <https://www.capterra.ae/software/1105319/True-RMA> |
| en-AU | <https://www.capterra.com.au/software/1105319/True-RMA> |
| en-CA | <https://www.capterra.ca/software/1105319/True-RMA> |
| en-GB | <https://www.capterra.co.uk/software/1105319/True-RMA> |
| en-IE | <https://www.capterra.ie/software/1105319/True-RMA> |
| en-IL | <https://www.capterra.co.il/software/1105319/True-RMA> |
| en-IN | <https://www.capterra.in/software/1105319/True-RMA> |
| en-NZ | <https://www.capterra.co.nz/software/1105319/True-RMA> |
| en-SG | <https://www.capterra.com.sg/software/1105319/True-RMA> |
| en-ZA | <https://www.capterra.co.za/software/1105319/True-RMA> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ae/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"True RMA","description":"True RMA is return-evidence verification software that analyzes images and videos from ecommerce return requests to detect fraud. It generates a weighted risk score by examining forensic evidence like metadata, duplicate detection, and manipulation. Results are documented in an evidence ledger, detailing detected signals and their impact on the score. True RMA offers recommendations such as approving returns, requesting more evidence, or further review, while merchants retain decision-making authority. For inconclusive cases, it suggests additional photos or videos. Flagged claims undergo pixel-level analysis by image-forensics specialists, who highlight suspect areas for review. The software integrates with workflows via a web portal or API and includes security features like encryption, tenant isolation, access controls, and audit logging.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6d2a03fd-8ae3-454c-9aed-06bf021ffe7b.png","url":"https://www.capterra.ae/software/1105319/True-RMA","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/1105319/True-RMA#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"offers":{"price":"8","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.ae/software/1105319/True-RMA#faqs","mainEntity":[{"name":"What Is True RMA?","@type":"Question","acceptedAnswer":{"text":"True RMA is return-evidence verification software that analyzes images and videos from ecommerce return requests to detect fraud. It generates a weighted risk score by examining forensic evidence like metadata, duplicate detection, and manipulation. Results are documented in an evidence ledger, detailing detected signals and their impact on the score. True RMA offers recommendations such as approving returns, requesting more evidence, or further review, while merchants retain decision-making authority. For inconclusive cases, it suggests additional photos or videos. Flagged claims undergo pixel-level analysis by image-forensics specialists, who highlight suspect areas for review. The software integrates with workflows via a web portal or API and includes security features like encryption, tenant isolation, access controls, and audit logging.","@type":"Answer"}},{"name":"Who Uses True RMA?","@type":"Question","acceptedAnswer":{"text":"eCommerce merchants dealing in high-value items that are vulnerable to AI-assisted return fraud.","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.ae/software/1105319/True-RMA#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Authentication Software","position":2,"item":"/directory/31218/authentication/software","@type":"ListItem"},{"name":"True RMA","position":3,"item":"/software/1105319/True-RMA","@type":"ListItem"}]}]}
</script>