---
description: Get detailed information about Minisupport usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Minisupport Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Minisupport](/software/1105059/Minisupport)

# Minisupport

Canonical: https://www.capterra.ae/software/1105059/Minisupport

> Minisupport is helpdesk software streamlining support for online shops with ticket management, lead capture, and team collaboration.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Minisupport?

Online-Shops, Multi-Channel

## About the vendor

- **Company**: Minisupport

## Commercial Context

- **Starting Price**: €9.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: German
- **Available Countries**: Austria, Germany, Switzerland

## Features

- Alerts/Notifications
- Communication Management
- Customer Experience Management
- Customer History
- Email Management Software
- Multi-Channel Communication
- Reporting/Analytics
- Third-Party Integrations

## Integrations (3 total)

- Shopify
- Shopware
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Customer Engagement Software](https://www.capterra.ae/directory/30906/customer-engagement/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.ae/software/155928/zoho-crm) — 4.3/5 (6987 reviews)
2. [Zoho CRM Plus](https://www.capterra.ae/software/182207/zoho-crmplus) — 4.4/5 (71 reviews)
3. [Freshdesk](https://www.capterra.ae/software/124981/freshdesk) — 4.5/5 (3467 reviews)
4. [White Label Loyalty](https://www.capterra.ae/software/212226/white-label-loyalty-platform) — 4.8/5 (16 reviews)
5. [Quizell](https://www.capterra.ae/software/1014615/quizell) — 5.0/5 (20 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/1105059/Minisupport)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10049649/Minisupport/> |
| en-AE | <https://www.capterra.ae/software/1105059/Minisupport> |
| en-AU | <https://www.capterra.com.au/software/1105059/Minisupport> |
| en-CA | <https://www.capterra.ca/software/1105059/Minisupport> |
| en-GB | <https://www.capterra.co.uk/software/1105059/Minisupport> |
| en-IE | <https://www.capterra.ie/software/1105059/Minisupport> |
| en-IL | <https://www.capterra.co.il/software/1105059/Minisupport> |
| en-IN | <https://www.capterra.in/software/1105059/Minisupport> |
| en-NZ | <https://www.capterra.co.nz/software/1105059/Minisupport> |
| en-SG | <https://www.capterra.com.sg/software/1105059/Minisupport> |
| en-ZA | <https://www.capterra.co.za/software/1105059/Minisupport> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ae/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Minisupport","description":"Minisupport is helpdesk software designed to simplify customer support for online shops. The ticket system organizes and tracks inquiries with customizable statuses, priorities, and assignments. An embedded widget converts website inquiries into tickets and captures contact information automatically. A dashboard displays metrics like response times, ticket volumes, and team performance. Collaboration tools include ticket assignment, internal notes, and shared workspaces for team coordination. Integration with Shopify, WooCommerce, and Shopware synchronizes shop data and customer interactions. An optional AI feature suggests responses based on saved templates and previously closed tickets. DSGVO compliance includes European data storage and encrypted connections. The software offers tiered plans for individuals and teams of varying sizes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/58e658b1-a773-45be-9f54-1eb3b41fea55.png","url":"https://www.capterra.ae/software/1105059/Minisupport","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/1105059/Minisupport#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"offers":{"price":"9","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.ae/software/1105059/Minisupport#faqs","mainEntity":[{"name":"What Is Minisupport?","@type":"Question","acceptedAnswer":{"text":"Minisupport is helpdesk software designed to simplify customer support for online shops. The ticket system organizes and tracks inquiries with customizable statuses, priorities, and assignments. An embedded widget converts website inquiries into tickets and captures contact information automatically. A dashboard displays metrics like response times, ticket volumes, and team performance. Collaboration tools include ticket assignment, internal notes, and shared workspaces for team coordination. Integration with Shopify, WooCommerce, and Shopware synchronizes shop data and customer interactions. An optional AI feature suggests responses based on saved templates and previously closed tickets. DSGVO compliance includes European data storage and encrypted connections. The software offers tiered plans for individuals and teams of varying sizes.","@type":"Answer"}},{"name":"Who Uses Minisupport?","@type":"Question","acceptedAnswer":{"text":"Online-Shops, Multi-Channel","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.ae/software/1105059/Minisupport#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/30906/customer-engagement/software","@type":"ListItem"},{"name":"Minisupport","position":3,"item":"/software/1105059/Minisupport","@type":"ListItem"}]}]}
</script>