---
description: Get detailed information about Viqal usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Viqal Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Viqal](/software/1101481/Viqal)

# Viqal

Canonical: https://www.capterra.ae/software/1101481/Viqal

> Viqal is an AI guest communication platform for hotels. Automates WhatsApp, SMS, and web chat, synced live with your PMS.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Viqal?

Viqal caters to boutique hotels, independent hotels, hotel groups, and hospitality operators.

## About the vendor

- **Company**: Viqal

## Commercial Context

- **Starting Price**: €80.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Automated Responses
- Automated Routing
- Chatbot Software
- Customizable Branding
- Natural Language Processing

## Integrations (10 total)

- Cloudbeds
- Hotelizer
- Kross Booking
- Mews
- OPERA Cloud Property Management
- Oracle Cloud Infrastructure (OCI)
- Pylon
- SabeeApp
- Webhotelier
- protel PMS

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Chatbot Software](https://www.capterra.ae/directory/32448/chatbot/software)

## Alternatives

1. [Pipedrive](https://www.capterra.ae/software/132666/pipedrive) — 4.5/5 (3057 reviews)
2. [Writesonic](https://www.capterra.ae/software/219972/writesonic) — 4.8/5 (2102 reviews)
3. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1787 reviews)
4. [Appy Pie](https://www.capterra.ae/software/140928/appy-pie) — 4.6/5 (1393 reviews)
5. [Intercom](https://www.capterra.ae/software/134347/intercom) — 4.5/5 (1134 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/1101481/Viqal)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10046150/Viqal/> |
| en-AE | <https://www.capterra.ae/software/1101481/Viqal> |
| en-AU | <https://www.capterra.com.au/software/1101481/Viqal> |
| en-CA | <https://www.capterra.ca/software/1101481/Viqal> |
| en-GB | <https://www.capterra.co.uk/software/1101481/Viqal> |
| en-IE | <https://www.capterra.ie/software/1101481/Viqal> |
| en-IL | <https://www.capterra.co.il/software/1101481/Viqal> |
| en-IN | <https://www.capterra.in/software/1101481/Viqal> |
| en-NZ | <https://www.capterra.co.nz/software/1101481/Viqal> |
| en-SG | <https://www.capterra.com.sg/software/1101481/Viqal> |
| en-ZA | <https://www.capterra.co.za/software/1101481/Viqal> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ae/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Viqal","description":"Viqal is an AI-powered guest communication platform for hotels, hostels, and serviced apartments. It automates guest messaging across WhatsApp, SMS, and web chat — from pre-arrival through post-stay.\n\nThe AI concierge handles repetitive questions about check-in, breakfast, WiFi, and parking, and proactively offers upsells like late checkout, room upgrades, and on-property services. A unified staff inbox lets teams take over AI conversations with full guest context, and tickets route requests to the right department.\n\nViqal syncs live with property management systems including Oracle Opera, Mews, Cloudbeds, Webhotelier, Hotelizer, SabeeApp, Kross Booking, Protel, Epsilon, and more, plus keyless entry providers like FlexiPass, Salto, Assa Abloy. The platform supports multiple languages, tracks upsell revenue, and uses real-time reservation data to deliver context-aware messaging throughout the guest journey.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f6f02a87-9ca1-4c7d-a809-748ae9f2913b.png","url":"https://www.capterra.ae/software/1101481/Viqal","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/1101481/Viqal#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"offers":{"price":"80","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@type":"FAQPage","@id":"https://www.capterra.ae/software/1101481/Viqal#faqs","mainEntity":[{"name":"What Is Viqal?","@type":"Question","acceptedAnswer":{"text":"Viqal is an AI-powered guest communication platform for hotels, hostels, and serviced apartments. It automates guest messaging across WhatsApp, SMS, and web chat — from pre-arrival through post-stay.The AI concierge handles repetitive questions about check-in, breakfast, WiFi, and parking, and proactively offers upsells like late checkout, room upgrades, and on-property services. A unified staff inbox lets teams take over AI conversations with full guest context, and tickets route requests to the right department.Viqal syncs live with property management systems including Oracle Opera, Mews, Cloudbeds, Webhotelier, Hotelizer, SabeeApp, Kross Booking, Protel, Epsilon, and more, plus keyless entry providers like FlexiPass, Salto, Assa Abloy. The platform supports multiple languages, tracks upsell revenue, and uses real-time reservation data to deliver context-aware messaging throughout the guest journey.","@type":"Answer"}},{"name":"Who Uses Viqal?","@type":"Question","acceptedAnswer":{"text":"Viqal caters to boutique hotels, independent hotels, hotel groups, and hospitality operators.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/32448/chatbot/software","@type":"ListItem"},{"name":"Viqal","position":3,"item":"/software/1101481/Viqal","@type":"ListItem"}],"@id":"https://www.capterra.ae/software/1101481/Viqal#breadcrumblist"}]}
</script>