---
description: Get detailed information about Callbeat usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Callbeat Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Callbeat](/software/1098029/Callbeat)

# Callbeat

Canonical: https://www.capterra.ae/software/1098029/Callbeat

> B2B Cloud PBX and VoIP platform for LATAM SMEs. Replaces physical hardware with mobile softphones, smart IVR, and AI voice solutions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Callbeat?

SMEs and corporate clients in LATAM seeking to modernize communications via Cloud PBX and VoIP. Ideal for businesses needing remote mobility, smart IVR, and AI tools without physical hardware costs.

## About the vendor

- **Company**: Callbeat

## Commercial Context

- **Starting Price**: MX$499.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: CALLBEAT operates on a transparent SaaS subscription model tailored for growing SMEs and corporate clients across México and Latin America. Our pricing tiers are structured around outbound minute volume and business scale, ensuring a cost-effective fit for any organization. All Cloud PBX plans completely eliminate the need for physical hardware investments. Every subscription includes full access to essential mobility features such as smart IVR routing, virtual extensions, and softphone app integration for remote teams. There are no hidden setup fees, and businesses can scale their telephony infrastructure instantly as they expand.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Argentina, Chile, Colombia, Mexico, Peru

## Features

- Activity Dashboard
- Alerts/Notifications
- Automatic Call Distribution
- Call Center Management
- Call Disposition
- Call List Management
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Call Tracking Software
- Call Transfer
- Chatbot Software
- Communication Management
- Conferencing
- Contact Management Software
- Customizable Reports
- IVR
- Live Chat Software
- Multi-Channel Communication
- Multi-Language
- Queue Management
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- Speech Recognition Software
- Third-Party Integrations
- Virtual Extensions
- VoIP Software
- Voice Mail

## Integrations (32 total)

- Bitrix24
- Bullhorn ATS & CRM
- Calendly
- Google Calendar
- Google Cloud Storage
- Google Sheets
- HaloCRM
- HaloPSA
- HubSpot CRM
- HubSpot CRM Integration for Jira
- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Make

... and 17 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Telephony Software](https://www.capterra.ae/directory/30084/telephony/software)

## Related Categories

- [Telephony Software](https://www.capterra.ae/directory/30084/telephony/software)
- [Conversational AI Platform Software](https://www.capterra.ae/directory/31596/conversational-ai-platform/software)
- [Cloud PBX Software](https://www.capterra.ae/directory/31102/cloud-pbx/software)

## Alternatives

1. [ZIWO](https://www.capterra.ae/software/171265/ziwo) — 4.7/5 (108 reviews)
2. [Zendesk Suite](https://www.capterra.ae/software/164283/zendesk) — 4.4/5 (4079 reviews)
3. [Zoho Desk](https://www.capterra.ae/software/169505/zoho-desk) — 4.5/5 (2212 reviews)
4. [RingEX](https://www.capterra.ae/software/132178/ringcentral-mvp) — 4.2/5 (1203 reviews)
5. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (990 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/1098029/Callbeat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10042997/Callbeat/> |
| en-AE | <https://www.capterra.ae/software/1098029/Callbeat> |
| en-AU | <https://www.capterra.com.au/software/1098029/Callbeat> |
| en-CA | <https://www.capterra.ca/software/1098029/Callbeat> |
| en-GB | <https://www.capterra.co.uk/software/1098029/Callbeat> |
| en-IE | <https://www.capterra.ie/software/1098029/Callbeat> |
| en-IL | <https://www.capterra.co.il/software/1098029/Callbeat> |
| en-IN | <https://www.capterra.in/software/1098029/Callbeat> |
| en-NZ | <https://www.capterra.co.nz/software/1098029/Callbeat> |
| en-SG | <https://www.capterra.com.sg/software/1098029/Callbeat> |
| en-ZA | <https://www.capterra.co.za/software/1098029/Callbeat> |

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