--- description: Get detailed information about At Last usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: At Last Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Returns Management Software (RMS)](/directory/34035/returns-management/software) > [At Last](/software/1095632/At-Last) # At Last Canonical: https://www.capterra.ae/software/1095632/At-Last > One platform to automate and simplify UK and global returns and exchanges — wherever you sell. > > Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses At Last? At Last serves retailers, DTC brands, and third-party logistics providers. Primary users include e-commerce managers, ops managers, and customer service leads managing returns at scale. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 5 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: At Last ## Commercial Context - **Starting Price**: £0.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Guernsey, Ireland, Isle of Man, Jersey, United Kingdom ## Features - Customer Portal - Exchange Management - Label Printing Software - Order Tracking - Refund Management - Shipping Management - Warehouse Management Software ## Integrations (7 total) - BigCommerce - Linnworks - Magento 2 Order Management - Mirakl - Shopify - Shopify Plus - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Returns Management Software (RMS)](https://www.capterra.ae/directory/34035/returns-management/software) ## Alternatives 1. [Redo](https://www.capterra.ae/software/1071824/Redo) — 4.9/5 (17 reviews) 2. [ReturnGO](https://www.capterra.ae/software/1013374/returngo) — 5.0/5 (29 reviews) 3. [AfterShip](https://www.capterra.ae/software/178663/aftership) — 4.9/5 (466 reviews) 4. [Swap Commerce](https://www.capterra.ae/software/1062905/swap-commerce) — 5.0/5 (14 reviews) 5. [Narvar](https://www.capterra.ae/software/195787/narvar) — 4.7/5 (58 reviews) ## Reviews ### "A game-changing portal solution for managing returns across our website and various marketplaces." — 5.0/5 > **Mike** | *7 May 2026* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Cons**: Nothing, we have found the solution we were looking for in At Last. They offer the partnership we need to grow the business and implement the feedback we receive. > > As a shoe brand with an extensive product range, managing returns across our own site and various marketplaces was becoming a major challenge. We chose At Last specifically for their "one portal" solution, and it has been a game-changer for our operations. Being able to handle returns from different sales channels in a single place has streamlined our workflow immensely. What really sets them apart, though, is their partnership approach; they are incredibly responsive to our feedback and have consistently implemented updates to the platform based on our specific needs. If you’re a high-volume brand looking for a scalable, flexible returns partner, I can’t recommend At Last enough\! ----- ### "At Last an outstanding bit of software\!\!" — 5.0/5 > **Liddi** | *15 May 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Such an easy to use portal, with minimal faff\! The returns process is slick and we have not yet experienced any issues\! The customer support from \[sensitive content hidden\] is top notch\! > > **Cons**: I genuinely cannot think of anything, it is bug free and easy to use\! I guess if I have to say anything at all, is that searching for a specific return in the portal could be more user friendly, however because of the way we use the portal, this doesn't cause us issues. > > Friendly team, easy to use portal, providing a much better service for our customers, Stress free set up and all round outstanding bit of software. ----- ### "Positively impacted the way we handle returns" — 5.0/5 > **Megan** | *6 May 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: We initially had no strong structure in place for a returns process, with customers having to reach out to us to arrange a return and arrange their own delivery. Now with At Last, customers have a portal they can use to create their own return and get a returns label. We like that there are customisable options for reason returns, so we can really start to understand our return reason patterns. On our end, we can easily see our list of returns in At Last, with a clear view of the order number, date of return, tracking number link, and delivery status. It's made returns a lot more visible and manageable for us. > > **Cons**: Our con to At Last would be that there is currently not an alert or notification feature. Currently, we need to check At Last from time to time to check for new returns, but with a notification our team would no longer have to check and keep track of which returns are new. > > Our experience has been great, with brilliant support from \[sensitive content hidden\] from the start. She explained At Last in great detail to us, and the team were excited to get to know our business needs and how At Last might help with some of our issues. At Last has cut down on a lot of work for our Customer Service team, helping to make our returns process much easer on both our end and the customer's end. ----- ### "Would recommend for a easy returns process" — 5.0/5 > **Sophie** | *13 May 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I like that At Last is quick and simple to use with links to everything on one page. It's great that it integrates with Mirakl, saving us time by allowing us to manage returns without using different portals. I also appreciate the feature where customers can upload photos of faulty items, like shoes, which helps us quickly identify and understand any issues. The initial setup was very easy too. > > **Cons**: Nothing to dislike, it’s an effortless system with links to everything you need all on one page. Very good service. ----- ### "100% Would reccommend\!" — 5.0/5 > **Emilia** | *5 May 2026* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: At Last allows me to keep up with my customer returns in real time, I get instant updates when products arrive back into the warehouse and the integrations with other software is effortless, At last gives me the confidence that customers have a smooth experience, whilst making mine even easier\! > > **Cons**: I don't have any cons with AtLast. The system links super well with our softwares, we have a low return rate but even with our return rate it is super helpful. ## Links - [View on Capterra](https://www.capterra.ae/software/1095632/At-Last) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data