---
description: Get detailed information about Inquirly usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Inquirly Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Inquirly](/software/1094495/Inquirly)

# Inquirly

Canonical: https://www.capterra.ae/software/1094495/Inquirly

> Inquirly is an AI-powered customer support software that streamlines operations and boosts conversions through intelligent automation.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Inquirly?

Inquirly caters to customer support teams, e-commerce platforms, technical support departments, service-based industries, and organizations focused on AI-driven customer communication.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Inquirly

## Commercial Context

- **Starting Price**: $25.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- CRM Software
- Customer Database
- Email Management Software
- Knowledge Base Management
- Live Chat Software
- Multi-Channel Communication
- Queue Management
- Reporting/Analytics
- Service Level Agreement (SLA) Management

## Support Options

- Email/Help Desk
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.capterra.ae/directory/32315/customer-support/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.ae/software/169505/zoho-desk) — 4.5/5 (2212 reviews)
2. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1781 reviews)
3. [Zendesk Suite](https://www.capterra.ae/software/164283/zendesk) — 4.4/5 (4079 reviews)
4. [Tidio](https://www.capterra.ae/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Intercom](https://www.capterra.ae/software/134347/intercom) — 4.5/5 (1133 reviews)

## Reviews

### "Helpful customer support tool with strong live chat and chatbot features" — 4.0/5

> **Matt** | *28 April 2026* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Inquirly is simple to use and helps organize customer conversations in one place. I liked the live chat, chatbot, and ticket management features because they make it easier for the team to respond faster and keep track of support requests. It also helps reduce repetitive work and improves team collaboration.
> 
> **Cons**: Overall, the experience is good, but some advanced customization and reporting features could be improved. It may also take a little time to adjust the chatbot settings for the best results.
> 
> My overall experience with Inquirly has been positive. It is a helpful platform for managing customer support, improving response time, and keeping communication more organized. While there is still room for improvement in customization and analytics, it provides strong value for teams that want a practical support solution.

-----

### "Easy-to-use customer support platform with great live chat and chatbot features" — 5.0/5

> **Amirhossein** | *28 April 2026* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: Inquirly is very easy to set up and use. I like how it combines live chat, chatbot automation, ticket management, and team collaboration in one place. It helps our team respond faster, manage customer conversations more clearly, and reduce repetitive support work. The interface is clean, and the customer support experience is smooth.
> 
> **Cons**: There is not much to dislike. Some advanced customization options could be expanded, but overall the product is very useful and works well for customer support teams.
> 
> My overall experience with Inquirly has been excellent. It helps improve customer support workflow, makes team communication easier, and gives customers faster answers through live chat and chatbot features. It is a valuable tool for businesses that want to manage support more efficiently without making the process complicated.

## Links

- [View on Capterra](https://www.capterra.ae/software/1094495/Inquirly)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10039859/Inquirly/> |
| en-AE | <https://www.capterra.ae/software/1094495/Inquirly> |
| en-AU | <https://www.capterra.com.au/software/1094495/Inquirly> |
| en-CA | <https://www.capterra.ca/software/1094495/Inquirly> |
| en-GB | <https://www.capterra.co.uk/software/1094495/Inquirly> |
| en-IE | <https://www.capterra.ie/software/1094495/Inquirly> |
| en-IL | <https://www.capterra.co.il/software/1094495/Inquirly> |
| en-IN | <https://www.capterra.in/software/1094495/Inquirly> |
| en-NZ | <https://www.capterra.co.nz/software/1094495/Inquirly> |
| en-SG | <https://www.capterra.com.sg/software/1094495/Inquirly> |
| en-ZA | <https://www.capterra.co.za/software/1094495/Inquirly> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ae/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Inquirly","description":"Inquirly is a customer communication platform that consolidates support conversations from chat, email, WhatsApp, and social media into a unified inbox. The platform includes Aily, an AI assistant that handles routine inquiries, performs knowledge base lookups, and routes tickets to appropriate team members. Aily learns from existing data to suggest replies, automate tasks, and support agent efficiency while maintaining data security. The platform features a no-code workflow builder that enables custom chatbot flows, automated responses, and ticket-routing logic. Inquirly works alongside support teams by automating repetitive tasks, allowing agents to focus on complex issues. The AI-powered system provides suggestions and learns continuously to improve performance over time. The platform maintains a privacy-first approach, processing conversations internally without sending data to third-party AI providers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b1e2a954-0bff-4b76-bd5b-a6cd9a0ca17f.png","url":"https://www.capterra.ae/software/1094495/Inquirly","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/1094495/Inquirly#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2,"ratingValue":4.5},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.ae/software/1094495/Inquirly#faqs","mainEntity":[{"name":"What Is Inquirly?","@type":"Question","acceptedAnswer":{"text":"Inquirly is a customer communication platform that consolidates support conversations from chat, email, WhatsApp, and social media into a unified inbox. The platform includes Aily, an AI assistant that handles routine inquiries, performs knowledge base lookups, and routes tickets to appropriate team members. Aily learns from existing data to suggest replies, automate tasks, and support agent efficiency while maintaining data security. The platform features a no-code workflow builder that enables custom chatbot flows, automated responses, and ticket-routing logic. Inquirly works alongside support teams by automating repetitive tasks, allowing agents to focus on complex issues. The AI-powered system provides suggestions and learns continuously to improve performance over time. The platform maintains a privacy-first approach, processing conversations internally without sending data to third-party AI providers.","@type":"Answer"}},{"name":"Who Uses Inquirly?","@type":"Question","acceptedAnswer":{"text":"Inquirly caters to customer support teams, e-commerce platforms, technical support departments, service-based industries, and organizations focused on AI-driven customer communication.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/32315/customer-support/software","@type":"ListItem"},{"name":"Inquirly","position":3,"item":"/software/1094495/Inquirly","@type":"ListItem"}],"@id":"https://www.capterra.ae/software/1094495/Inquirly#breadcrumblist"}]}
</script>
