---
description: Get detailed information about Agent360 usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Agent360 Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Agent360](/software/1088328/Agent360)

# Agent360

Canonical: https://www.capterra.ae/software/1088328/Agent360

> Agent360 is customer service software that combines AI Receptionist, Live Chat, ticketing, a knowledge base, and surveys.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Agent360?

Agent360 caters to customer support teams, law firms, travel and hospitality providers, property managers, healthcare providers, insurance companies, and professional service providers.

## About the vendor

- **Company**: Agent360

## Commercial Context

- **Starting Price**: $99.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Agent360 AI Virtual Receptionist – Pricing
Agent360 offers simple, transparent, call-based pricing across four plans (billed quarterly):
Essential – $99/mo
60 calls/month (~2/day) | $1.65 effective cost/call | $1.50/call overage
Includes: 24/7 AI call answering, lead qualification \& intake, appointment booking, SMS confirmation, CRM sync
Scale – $350/mo
400 calls/month (~13/day) | $0.88 effective cost/call | $1.25/call overage
Includes: Everything in Essential + higher volume capacity, priority support, custom intake scripts, bilingual support
Unlimited – $1,400/mo (Most Popular)
2,000 calls/month (~67/day) | $0.70 effective cost/call | $1.00/call overage
Includes: Everything in Scale + dedicated success manager, advanced analytics, API access, custom integrations, human escalation
Bonus: AI Chat widget + "Start a Call" website widget included at no extra cost
Enterprise – Custom Pricing
Custom call volume | Dedicated support | SLA guarantees | Custom workflows | Multi-location support
All plans include core features: 24/7 AI receptionist, lead qualification, appointment booking, SMS confirmations, and CRM sync. No hidden fees — overages are charged per call beyond the monthly limit.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Canada, United States

## Features

- CRM Software
- Chatbot Software
- Knowledge Base Management
- Live Chat Software

## Integrations (3 total)

- Clio
- Filevine
- Litify

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.capterra.ae/directory/32315/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.capterra.ae/directory/32315/customer-support/software)
- [Conversational AI Platform Software](https://www.capterra.ae/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.ae/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
2. [SparrowDesk](https://www.capterra.ae/software/1080629/SparrowDesk) (0 reviews)
3. [Freshdesk](https://www.capterra.ae/software/124981/freshdesk) — 4.5/5 (3408 reviews)
4. [Zendesk Suite](https://www.capterra.ae/software/164283/zendesk) — 4.4/5 (4072 reviews)
5. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/1088328/Agent360)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10038320/Agent360/> |
| en-AE | <https://www.capterra.ae/software/1088328/Agent360> |
| en-AU | <https://www.capterra.com.au/software/1088328/Agent360> |
| en-CA | <https://www.capterra.ca/software/1088328/Agent360> |
| en-GB | <https://www.capterra.co.uk/software/1088328/Agent360> |
| en-IE | <https://www.capterra.ie/software/1088328/Agent360> |
| en-IL | <https://www.capterra.co.il/software/1088328/Agent360> |
| en-IN | <https://www.capterra.in/software/1088328/Agent360> |
| en-NZ | <https://www.capterra.co.nz/software/1088328/Agent360> |
| en-SG | <https://www.capterra.com.sg/software/1088328/Agent360> |
| en-ZA | <https://www.capterra.co.za/software/1088328/Agent360> |

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