---
description: Get detailed information about Donkey Support usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Donkey Support Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Donkey Support](/software/1086720/Donkey-Support)

# Donkey Support

Canonical: https://www.capterra.ae/software/1086720/Donkey-Support

> Donkey Support is customer service software that enables teams to respond to customer messages on Slack, Discord, or Telegram.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Donkey Support?

Donkey Support is designed for Discord communities, open source projects, indie game developers, agencies, and non-technical founders.

## About the vendor

- **Company**: Donkey Support

## Commercial Context

- **Starting Price**: €4.99
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: 0
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Alerts/Escalation
- Automated Routing
- Conversation Intelligence
- Reporting & Statistics

## Integrations (3 total)

- Discord
- Slack
- Telegram

## Support Options

- Chat

## Category

- [Customer Service Software](https://www.capterra.ae/directory/22/customer-service/software)

## Alternatives

1. [Freshdesk](https://www.capterra.ae/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [ZIWO](https://www.capterra.ae/software/171265/ziwo) — 4.7/5 (108 reviews)
3. [JIRA Service Management](https://www.capterra.ae/software/138769/jira-service-management) — 4.5/5 (763 reviews)
4. [Vision Helpdesk](https://www.capterra.ae/software/102230/vision-helpdesk) — 4.6/5 (48 reviews)
5. [Zoho Desk](https://www.capterra.ae/software/169505/zoho-desk) — 4.5/5 (2211 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/1086720/Donkey-Support)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10037499/Donkey-Support/> |
| en-AE | <https://www.capterra.ae/software/1086720/Donkey-Support> |
| en-AU | <https://www.capterra.com.au/software/1086720/Donkey-Support> |
| en-CA | <https://www.capterra.ca/software/1086720/Donkey-Support> |
| en-GB | <https://www.capterra.co.uk/software/1086720/Donkey-Support> |
| en-IE | <https://www.capterra.ie/software/1086720/Donkey-Support> |
| en-IL | <https://www.capterra.co.il/software/1086720/Donkey-Support> |
| en-IN | <https://www.capterra.in/software/1086720/Donkey-Support> |
| en-NZ | <https://www.capterra.co.nz/software/1086720/Donkey-Support> |
| en-SG | <https://www.capterra.com.sg/software/1086720/Donkey-Support> |
| en-ZA | <https://www.capterra.co.za/software/1086720/Donkey-Support> |

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