---
description: Get detailed information about ChatMitra usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ChatMitra Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [ChatMitra](/software/1083735/ChatMitra)

# ChatMitra

Canonical: https://www.capterra.ae/software/1083735/ChatMitra

> ChatMitra is a WhatsApp Business API platform that helps Indian businesses connect, automate chatbots, and grow revenue.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses ChatMitra?

Chat Mitra is used by e-commerce businesses, logistics companies, food establishments, real estate agencies, finance/lending services, IT consultants, and Indian businesses.

## About the vendor

- **Company**: ChatMitra

## Commercial Context

- **Starting Price**: ₹0.20
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Hindi
- **Available Countries**: India

## Features

- Autoresponders
- Chat/Messaging
- Mobile Access
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Integrations (5 total)

- Google Sheets
- Razorpay
- Shopify
- Shopify Plus
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)

## Alternatives

1. [Freshdesk](https://www.capterra.ae/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [Vision Helpdesk](https://www.capterra.ae/software/102230/vision-helpdesk) — 4.6/5 (48 reviews)
3. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [SparrowDesk](https://www.capterra.ae/software/1080629/SparrowDesk) (0 reviews)
5. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (984 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/1083735/ChatMitra)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10035180/ChatMitra/> |
| en-AE | <https://www.capterra.ae/software/1083735/ChatMitra> |
| en-AU | <https://www.capterra.com.au/software/1083735/ChatMitra> |
| en-CA | <https://www.capterra.ca/software/1083735/ChatMitra> |
| en-GB | <https://www.capterra.co.uk/software/1083735/ChatMitra> |
| en-IE | <https://www.capterra.ie/software/1083735/ChatMitra> |
| en-IL | <https://www.capterra.co.il/software/1083735/ChatMitra> |
| en-IN | <https://www.capterra.in/software/1083735/ChatMitra> |
| en-NZ | <https://www.capterra.co.nz/software/1083735/ChatMitra> |
| en-SG | <https://www.capterra.com.sg/software/1083735/ChatMitra> |
| en-ZA | <https://www.capterra.co.za/software/1083735/ChatMitra> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ae/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"ChatMitra","description":"ChatMitra is a WhatsApp Business API platform offering tools for businesses to engage customers via WhatsApp messaging. As an authorized Meta Business Partner, it provides direct access to the official WhatsApp Business API. Features include AI-powered automation, multi-agent live chat, real-time broadcast tracking, and pre-approved message templates.\n\nBusinesses can manage customer conversations with a shared inbox for team collaboration. Additional features include broadcast analytics, bulk contact management, and e-commerce integration. ChatMitra ensures enterprise-grade security with encryption and authentication protocols. The platform includes a dashboard for analytics on message delivery, engagement metrics, and campaign performance, aiding businesses in tracking results. ChatMitra simplifies the setup for accessing the WhatsApp Business API while ensuring compliance with Meta's standards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/19ad3506-f4aa-4bc9-b6a9-2528ac304ff7.png","url":"https://www.capterra.ae/software/1083735/ChatMitra","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/1083735/ChatMitra#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"offers":{"price":"0.2","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Android, Platform ios"},{"@type":"FAQPage","@id":"https://www.capterra.ae/software/1083735/ChatMitra#faqs","mainEntity":[{"name":"What Is ChatMitra?","@type":"Question","acceptedAnswer":{"text":"ChatMitra is a WhatsApp Business API platform offering tools for businesses to engage customers via WhatsApp messaging. As an authorized Meta Business Partner, it provides direct access to the official WhatsApp Business API. Features include AI-powered automation, multi-agent live chat, real-time broadcast tracking, and pre-approved message templates.Businesses can manage customer conversations with a shared inbox for team collaboration. Additional features include broadcast analytics, bulk contact management, and e-commerce integration. ChatMitra ensures enterprise-grade security with encryption and authentication protocols. The platform includes a dashboard for analytics on message delivery, engagement metrics, and campaign performance, aiding businesses in tracking results. ChatMitra simplifies the setup for accessing the WhatsApp Business API while ensuring compliance with Meta's standards.","@type":"Answer"}},{"name":"Who Uses ChatMitra?","@type":"Question","acceptedAnswer":{"text":"Chat Mitra is used by e-commerce businesses, logistics companies, food establishments, real estate agencies, finance/lending services, IT consultants, and Indian businesses.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"ChatMitra","position":3,"item":"/software/1083735/ChatMitra","@type":"ListItem"}],"@id":"https://www.capterra.ae/software/1083735/ChatMitra#breadcrumblist"}]}
</script>