---
description: Get detailed information about ChatMitra usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ChatMitra Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [ChatMitra](/software/1083735/ChatMitra)

# ChatMitra

Canonical: https://www.capterra.ae/software/1083735/ChatMitra

> ChatMitra is a WhatsApp Business API platform that helps Indian businesses connect, automate chatbots, and grow revenue.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses ChatMitra?

Chat Mitra is used by e-commerce businesses, logistics companies, food establishments, real estate agencies, finance/lending services, IT consultants, and Indian businesses.

## About the vendor

- **Company**: ChatMitra

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Chat Mitra offers flexible and affordable WhatsApp automation pricing for businesses of all sizes. The platform is designed to help startups, SMEs, agencies, and enterprises automate customer communication, lead generation, support, and engagement through the WhatsApp Business API.

The Starter Plan is free to get started and uses a simple pay-per-conversation pricing model. Businesses only pay ₹0.20 per conversation plus applicable Meta charges. This plan includes WhatsApp Business API access, onboarding support, broadcasting tools, contact management, campaign tracking, message templates, and basic automation features.

The Pro Plan is designed for businesses that require advanced automation and AI-powered communication. It is priced at ₹999 per month plus ₹0.20 per conversation and Meta charges. In addition to all Starter Plan features, the Pro Plan includes AI chatbot automation, auto replies, webhook integrations, API access for sending messages directly from websites or internal systems, advanced workflows, and developer integrations.

Chat Mitra provides scalable pricing that allows businesses to start small and grow based on usage requirements without large upfront costs. Meta conversation charges are billed separately as per WhatsApp Business pricing policies.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Hindi
- **Available Countries**: India

## Features

- Autoresponders
- Chat/Messaging
- Mobile Access
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Integrations (5 total)

- Google Sheets
- Razorpay
- Shopify
- Shopify Plus
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)

## Alternatives

1. [WhatsApp](https://www.capterra.ae/software/180345/whatsapp) — 4.7/5 (16359 reviews)
2. [Slack](https://www.capterra.ae/software/135003/slack) — 4.7/5 (24103 reviews)
3. [LiveChat](https://www.capterra.ae/software/62194/livechat) — 4.6/5 (1723 reviews)
4. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1781 reviews)
5. [Tidio](https://www.capterra.ae/software/144040/tidio-chat) — 4.7/5 (590 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/1083735/ChatMitra)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10035180/ChatMitra/> |
| en-AE | <https://www.capterra.ae/software/1083735/ChatMitra> |
| en-AU | <https://www.capterra.com.au/software/1083735/ChatMitra> |
| en-CA | <https://www.capterra.ca/software/1083735/ChatMitra> |
| en-GB | <https://www.capterra.co.uk/software/1083735/ChatMitra> |
| en-IE | <https://www.capterra.ie/software/1083735/ChatMitra> |
| en-IL | <https://www.capterra.co.il/software/1083735/ChatMitra> |
| en-IN | <https://www.capterra.in/software/1083735/ChatMitra> |
| en-NZ | <https://www.capterra.co.nz/software/1083735/ChatMitra> |
| en-SG | <https://www.capterra.com.sg/software/1083735/ChatMitra> |
| en-ZA | <https://www.capterra.co.za/software/1083735/ChatMitra> |

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