---
description: Get detailed information about KLX ESM usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: KLX ESM Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [IT Service Management (ITSM) Software](/directory/30676/itsm/software) > [KLX ESM](/software/1079296/KLX-ESM)

# KLX ESM

Canonical: https://www.capterra.ae/software/1079296/KLX-ESM

> Cloud-based ITSM and ESM platform that provides workflow automation and IT process management for small to midsize businesses.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses KLX ESM?

Mid market

## About the vendor

- **Company**: Keolux

## Commercial Context

- **Starting Price**: €0.80
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: KLX ESM offers transparent, all-inclusive pricing starting at €1.50 per user/month, designed for small and mid-sized organizations.&#10;The platform includes all ITSM + HRMS modules — with no hidden add-on fees.&#10;Available as SaaS (hosted in France) or on-premise, with flexible monthly or annual billing and volume-based discounts.&#10;A 30-day free trial is available with no credit card required.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Spanish
- **Available Countries**: France

## Features

- Alerts/Escalation
- Asset Tracking Software
- Configuration Management
- Contract/License Management
- Knowledge Base Management
- Multi-Channel Communication
- Reporting & Statistics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback

## Integrations (2 total)

- Microsoft 365
- Microsoft Teams

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [IT Service Management (ITSM) Software](https://www.capterra.ae/directory/30676/itsm/software)

## Alternatives

1. [ManageEngine Endpoint Central](https://www.capterra.ae/software/170018/manageengine-desktop-central) — 4.6/5 (1485 reviews)
2. [Freshservice](https://www.capterra.ae/software/132997/freshservice) — 4.5/5 (685 reviews)
3. [Proactivanet](https://www.capterra.ae/software/1010807/proactivanet) — 4.8/5 (52 reviews)
4. [ServiceNow](https://www.capterra.ae/software/152871/servicenow) — 4.5/5 (344 reviews)
5. [TeamDynamix](https://www.capterra.ae/software/121317/teamdynamix) — 4.4/5 (150 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/1079296/KLX-ESM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10032645/KLX-ESM/> |
| en-AE | <https://www.capterra.ae/software/1079296/KLX-ESM> |
| en-AU | <https://www.capterra.com.au/software/1079296/KLX-ESM> |
| en-CA | <https://www.capterra.ca/software/1079296/KLX-ESM> |
| en-GB | <https://www.capterra.co.uk/software/1079296/KLX-ESM> |
| en-IE | <https://www.capterra.ie/software/1079296/KLX-ESM> |
| en-IL | <https://www.capterra.co.il/software/1079296/KLX-ESM> |
| en-IN | <https://www.capterra.in/software/1079296/KLX-ESM> |
| en-NZ | <https://www.capterra.co.nz/software/1079296/KLX-ESM> |
| en-SG | <https://www.capterra.com.sg/software/1079296/KLX-ESM> |
| en-ZA | <https://www.capterra.co.za/software/1079296/KLX-ESM> |
| fr | <https://www.capterra.fr/software/1079296/KLX-ESM> |
| fr-BE | <https://fr.capterra.be/software/1079296/KLX-ESM> |
| fr-CA | <https://fr.capterra.ca/software/1079296/KLX-ESM> |
| fr-LU | <https://www.capterra.lu/software/1079296/KLX-ESM> |

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