---
description: Get detailed information about EasyDesk usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: EasyDesk Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [EasyDesk](/software/1077821/EasyDesk)

# EasyDesk

Canonical: https://www.capterra.ae/software/1077821/EasyDesk

> Deliver 3X faster customer support with EasyDesk. Centralize emails, tickets \& chat in one simple help desk. \[Get started Free\]
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses EasyDesk?

Customer Support Service
Email Management
Ticket Management
Live Chat

## About the vendor

- **Company**: Gain Solutions

## Commercial Context

- **Starting Price**: $35.00
- **Pricing model**:  (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Norwegian
- **Available Countries**: Norway

## Features

- Activity Dashboard
- Customer Database
- Email Management Software
- Knowledge Base Management
- Live Chat Software
- Macros/Templated Responses
- Multi-Channel Communication
- Prioritization
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Workflow Management Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.capterra.ae/directory/32315/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.capterra.ae/directory/32315/customer-support/software)
- [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.ae/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
2. [SparrowDesk](https://www.capterra.ae/software/1080629/SparrowDesk) (0 reviews)
3. [Freshdesk](https://www.capterra.ae/software/124981/freshdesk) — 4.5/5 (3408 reviews)
4. [Zendesk Suite](https://www.capterra.ae/software/164283/zendesk) — 4.4/5 (4072 reviews)
5. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/1077821/EasyDesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10031235/EasyDesk/> |
| en-AE | <https://www.capterra.ae/software/1077821/EasyDesk> |
| en-AU | <https://www.capterra.com.au/software/1077821/EasyDesk> |
| en-CA | <https://www.capterra.ca/software/1077821/EasyDesk> |
| en-GB | <https://www.capterra.co.uk/software/1077821/EasyDesk> |
| en-IE | <https://www.capterra.ie/software/1077821/EasyDesk> |
| en-IL | <https://www.capterra.co.il/software/1077821/EasyDesk> |
| en-IN | <https://www.capterra.in/software/1077821/EasyDesk> |
| en-NZ | <https://www.capterra.co.nz/software/1077821/EasyDesk> |
| en-SG | <https://www.capterra.com.sg/software/1077821/EasyDesk> |
| en-ZA | <https://www.capterra.co.za/software/1077821/EasyDesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ae/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"EasyDesk","description":"EasyDesk is a modern help desk and ticketing solution designed to streamline customer support and internal service requests. With features like automated ticket routing, SLA tracking, canned responses, and a live chat widget, EasyDesk helps teams resolve issues faster and more efficiently. Support customers via email, chat, and social media—all from a centralized dashboard. Empower users with a self-service knowledge base, manage feedback, and share product updates via a public roadmap and changelog. EasyDesk is easy to use, scalable for teams of any size, and perfect for startups, IT teams, SaaS businesses, and growing support teams. Try it free for 14 days—no credit card required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f574b509-eb46-467b-985a-327d933c1909.png","url":"https://www.capterra.ae/software/1077821/EasyDesk","@id":"https://www.capterra.ae/software/1077821/EasyDesk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"35","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@id":"https://www.capterra.ae/software/1077821/EasyDesk#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is EasyDesk?","@type":"Question","acceptedAnswer":{"text":"EasyDesk is a modern help desk and ticketing solution designed to streamline customer support and internal service requests. With features like automated ticket routing, SLA tracking, canned responses, and a live chat widget, EasyDesk helps teams resolve issues faster and more efficiently. Support customers via email, chat, and social media—all from a centralized dashboard. Empower users with a self-service knowledge base, manage feedback, and share product updates via a public roadmap and changelog. EasyDesk is easy to use, scalable for teams of any size, and perfect for startups, IT teams, SaaS businesses, and growing support teams. Try it free for 14 days—no credit card required.","@type":"Answer"}},{"name":"Who Uses EasyDesk?","@type":"Question","acceptedAnswer":{"text":"Customer Support ServiceEmail ManagementTicket ManagementLive Chat","@type":"Answer"}}]},{"@id":"https://www.capterra.ae/software/1077821/EasyDesk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/32315/customer-support/software","@type":"ListItem"},{"name":"EasyDesk","position":3,"item":"/software/1077821/EasyDesk","@type":"ListItem"}]}]}
</script>