---
description: Get detailed information about ICTCRM usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ICTCRM Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [ICTCRM](/software/1077603/ICTCRM)

# ICTCRM

Canonical: https://www.capterra.ae/software/1077603/ICTCRM

> ICTCRM is open-source CRM software that integrates contact center features to improve customer interactions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses ICTCRM?

Small and mid sized sales, marketing and support teams that make calls as part of the job, plus service providers and agencies who need a multi tenant CRM they can host themselves.

## About the vendor

- **Company**: ICT Innovations
- **Location**: Multan, Pakistan
- **Founded**: 2006

## Commercial Context

- **Starting Price**: $1,500.00
- **Pricing model**: Flat Rate
- **Pricing Details**: ICTCRM is sold as a one time licence rather than a monthly subscription, so there is no per seat bill that grows as you hire.

Enterprise Edition runs from $199 for a small team up to $2,999, priced by agent count from 2 up to 100 agents. It suits organisations running their own sales, marketing and support operation.

Service Provider Edition runs from $1,500 up to $4,000 as a lifetime licence. It adds multi tenant support and white label branding, so ITSPs and agencies can offer CRM with telephony to their own customers from their own platform.

A live demo is available if you want to try the interface before buying.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Italian
- **Available Countries**: Pakistan

## Features

- Activity Dashboard
- Contact Management Software
- Data Import/Export
- Document Storage
- Email Management Software
- Interaction Tracking
- Lead Management Software
- Lead Qualification
- Mobile Access
- Quotes/Estimates
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management Software
- Workflow Management Software

## Integrations (2 total)

- ICTContact
- SuiteCRM

## Support Options

- Chat

## Category

- [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software)

## Alternatives

1. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (1001 reviews)
2. [Zoho CRM](https://www.capterra.ae/software/155928/zoho-crm) — 4.3/5 (6993 reviews)
3. [Clio](https://www.capterra.ae/software/105428/clio) — 4.7/5 (1742 reviews)
4. [Bigin by Zoho CRM](https://www.capterra.ae/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews)
5. [Salesforce Sales Cloud](https://www.capterra.ae/software/61368/salesforce) — 4.4/5 (18803 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/1077603/ICTCRM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10031001/ICTCRM/> |
| en-AE | <https://www.capterra.ae/software/1077603/ICTCRM> |
| en-AU | <https://www.capterra.com.au/software/1077603/ICTCRM> |
| en-CA | <https://www.capterra.ca/software/1077603/ICTCRM> |
| en-GB | <https://www.capterra.co.uk/software/1077603/ICTCRM> |
| en-IE | <https://www.capterra.ie/software/1077603/ICTCRM> |
| en-IL | <https://www.capterra.co.il/software/1077603/ICTCRM> |
| en-IN | <https://www.capterra.in/software/1077603/ICTCRM> |
| en-NZ | <https://www.capterra.co.nz/software/1077603/ICTCRM> |
| en-SG | <https://www.capterra.com.sg/software/1077603/ICTCRM> |
| en-ZA | <https://www.capterra.co.za/software/1077603/ICTCRM> |

-----

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