---
description: Get detailed information about Cintrix usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cintrix Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/32035/contact-center/software) > [Cintrix](/software/1077001/Cintrix)

# Cintrix

Canonical: https://www.capterra.ae/software/1077001/Cintrix

> Cintrix is a cloud-based contact center solution that helps manage customer communication via calls, SMSs, emails, and chatbot support.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Cintrix?

Ideal for startups, SMBs, and enterprises seeking a unified platform for multichannel customer support, voice, SMS, email, and chatbot, with automation and real-time performance tracking.

## About the vendor

- **Company**: LeSoft
- **Founded**: 2020

## Commercial Context

- **Starting Price**: £15.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Agent Interface
- Auto-Dialer
- Automated Routing
- Call Routing
- Chatbot Software
- Computer Telephony Integration
- Multi-Channel Communication
- Multi-User Collaboration
- Quality Management Software
- Queue Management
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Workforce Management Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Contact Center Software](https://www.capterra.ae/directory/32035/contact-center/software)

## Related Categories

- [Contact Center Software](https://www.capterra.ae/directory/32035/contact-center/software)
- [Unified Communications Software](https://www.capterra.ae/directory/31035/unified-communications/software)

## Alternatives

1. [ZIWO](https://www.capterra.ae/software/171265/ziwo) — 4.7/5 (108 reviews)
2. [CommPeak Dialer](https://www.capterra.ae/software/201709/commpeak-dialer) (0 reviews)
3. [Webex Suite](https://www.capterra.ae/software/733/webex) — 4.4/5 (7396 reviews)
4. [Zendesk Suite](https://www.capterra.ae/software/164283/zendesk) — 4.4/5 (4072 reviews)
5. [Zoho Desk](https://www.capterra.ae/software/169505/zoho-desk) — 4.5/5 (2211 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/1077001/Cintrix)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030404/Cintrix/> |
| en-AE | <https://www.capterra.ae/software/1077001/Cintrix> |
| en-AU | <https://www.capterra.com.au/software/1077001/Cintrix> |
| en-CA | <https://www.capterra.ca/software/1077001/Cintrix> |
| en-GB | <https://www.capterra.co.uk/software/1077001/Cintrix> |
| en-IE | <https://www.capterra.ie/software/1077001/Cintrix> |
| en-IL | <https://www.capterra.co.il/software/1077001/Cintrix> |
| en-IN | <https://www.capterra.in/software/1077001/Cintrix> |
| en-NZ | <https://www.capterra.co.nz/software/1077001/Cintrix> |
| en-SG | <https://www.capterra.com.sg/software/1077001/Cintrix> |
| en-ZA | <https://www.capterra.co.za/software/1077001/Cintrix> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ae/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Cintrix","description":"Cintrix is a cloud-based contact center solution that helps manage customer communication via calls, SMSs, emails, and chatbot support. The software centralizes communication channels to help deliver consistent service across all customer touchpoints. Cintrix features IVR routing, call recording, SMS gateway integration, email ticket management, and customizable templates for streamlined workflows.\n\nThe platform includes real-time tracking capabilities and performance metrics for monitoring service quality. Additional functionalities encompass agent availability tracking, automated notifications, contact list management, and incident creation through multiple channels. Cintrix also offers call transfer options, feedback collection tools, and audio file management for IVR configuration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cea4d176-f16f-4875-8566-5f5866ddaf1b.png","url":"https://www.capterra.ae/software/1077001/Cintrix","@id":"https://www.capterra.ae/software/1077001/Cintrix#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"15","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ae/software/1077001/Cintrix#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Cintrix?","@type":"Question","acceptedAnswer":{"text":"Cintrix is a cloud-based contact center solution that helps manage customer communication via calls, SMSs, emails, and chatbot support. The software centralizes communication channels to help deliver consistent service across all customer touchpoints. Cintrix features IVR routing, call recording, SMS gateway integration, email ticket management, and customizable templates for streamlined workflows.The platform includes real-time tracking capabilities and performance metrics for monitoring service quality. Additional functionalities encompass agent availability tracking, automated notifications, contact list management, and incident creation through multiple channels. Cintrix also offers call transfer options, feedback collection tools, and audio file management for IVR configuration.","@type":"Answer"}},{"name":"Who Uses Cintrix?","@type":"Question","acceptedAnswer":{"text":"Ideal for startups, SMBs, and enterprises seeking a unified platform for multichannel customer support, voice, SMS, email, and chatbot, with automation and real-time performance tracking.","@type":"Answer"}}]},{"@id":"https://www.capterra.ae/software/1077001/Cintrix#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Software","position":2,"item":"/directory/32035/contact-center/software","@type":"ListItem"},{"name":"Cintrix","position":3,"item":"/software/1077001/Cintrix","@type":"ListItem"}]}]}
</script>
