---
description: Get detailed information about Call Center as a Service usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Call Center as a Service Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [Call Center as a Service](/software/1076228/Call-Center-as-a-Service)

# Call Center as a Service

Canonical: https://www.capterra.ae/software/1076228/Call-Center-as-a-Service

> Cloud-based call center solution that helps businesses manage call distribution, customer experience, call records, and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Fastway Technology

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Brazilian Portuguese
- **Available Countries**: Brazil

## Features

- Call Monitoring Software
- Call Recording Software
- Call Routing
- Dashboard Software
- IVR

## Support Options

- Phone Support
- Chat

## Category

- [Call Center Software](https://www.capterra.ae/directory/30007/call-center/software)

## Alternatives

1. [Ringover](https://www.capterra.ae/software/169627/ringover) — 4.7/5 (871 reviews)
2. [Convoso](https://www.capterra.ae/software/76768/cloud-predictive-dialer) — 4.5/5 (387 reviews)
3. [DialedIn CCaaS](https://www.capterra.ae/software/29589/callcenternow) — 4.8/5 (324 reviews)
4. [Readymode](https://www.capterra.ae/software/136728/Readymode) — 4.6/5 (142 reviews)
5. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1781 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/1076228/Call-Center-as-a-Service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10029641/Call-Center-as-a-Service/> |
| en-AE | <https://www.capterra.ae/software/1076228/Call-Center-as-a-Service> |
| en-AU | <https://www.capterra.com.au/software/1076228/Call-Center-as-a-Service> |
| en-CA | <https://www.capterra.ca/software/1076228/Call-Center-as-a-Service> |
| en-GB | <https://www.capterra.co.uk/software/1076228/Call-Center-as-a-Service> |
| en-IE | <https://www.capterra.ie/software/1076228/Call-Center-as-a-Service> |
| en-IL | <https://www.capterra.co.il/software/1076228/Call-Center-as-a-Service> |
| en-IN | <https://www.capterra.in/software/1076228/Call-Center-as-a-Service> |
| en-NZ | <https://www.capterra.co.nz/software/1076228/Call-Center-as-a-Service> |
| en-SG | <https://www.capterra.com.sg/software/1076228/Call-Center-as-a-Service> |
| en-ZA | <https://www.capterra.co.za/software/1076228/Call-Center-as-a-Service> |

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