--- description: Get detailed information about Sunbird DCIM usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sunbird DCIM Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Data Center Management Software](/directory/10054/data-center-management/software) > [Sunbird DCIM](/software/106991/sunbird-dcim) # Sunbird DCIM Canonical: https://www.capterra.ae/software/106991/sunbird-dcim Page: 1 / 8\ Next: [Next page](https://www.capterra.ae/software/106991/sunbird-dcim?page=2) > A data center infrastructure management solution that offers you broad and deep visibility into your operations and power in real-time. > > Verdict: Rated **4.7/5** by 175 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Sunbird DCIM? IT Managers, Facility Managers, Enterprise Data Centers, Server/Network Closets. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 175 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Sunbird - **Founded**: 1985 ## Commercial Context - **Starting Price**: $3.99 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Power IQ DCIM Monitoring Costs $4.99 per node per month Costs $59.88 per node billed annually dcTrack DCIM Operations Costs $14.99 per cabinet per month Costs $179.88 per cabinet billed annually DCIM Suite Bundle Costs $22.47 per cabinet per month Costs $269.64 per cabinet billed annually - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: Chinese, English, French, German, Japanese - **Available Countries**: Australia, Austria, Bahrain, Bangladesh, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong SAR China, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kuwait, Lebanon, Luxembourg and 21 more ## Features - Access Controls/Permissions - Alerts/Notifications - Asset Tracking Software - Audit Management - Capacity Management - Change Management Software - Color Codes/Icons - Compliance Management - Configuration Management - Cost Tracking - Dashboard Software - Device Auto Discovery - Event Logs - Hierarchical Mapping - IT Asset Tracking - IT Reporting - Inventory Management Software - Location-Based Mapping - Performance Monitoring - Real-Time Monitoring - Real-Time Notifications - Reporting/Analytics ## Integrations (11 total) - BMC Helix CMDB - BMC Helix ITSM - Cherwell Service Management - Domo - Jira - Microsoft Power BI - Microsoft Teams - ServiceNow - Slack - Tableau - Track Vacation Rental PMS ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Data Center Management Software](https://www.capterra.ae/directory/10054/data-center-management/software) ## Related Categories - [Data Center Management Software](https://www.capterra.ae/directory/10054/data-center-management/software) - [IT Management Software](https://www.capterra.ae/directory/10001/it-management/software) - [IT Asset Management Software](https://www.capterra.ae/directory/30077/it-asset-management/software) - [Network Mapping Software](https://www.capterra.ae/directory/30978/network-mapping/software) ## Alternatives 1. [ManageEngine OpManager](https://www.capterra.ae/software/168854/manageengine-opmanager) — 4.6/5 (323 reviews) 2. [PRTG](https://www.capterra.ae/software/21581/prtg-network-monitor) — 4.6/5 (255 reviews) 3. [Device42](https://www.capterra.ae/software/144214/device42) — 4.8/5 (85 reviews) 4. [ServiceNow](https://www.capterra.ae/software/152871/servicenow) — 4.5/5 (356 reviews) 5. [PRTG Enterprise Monitor](https://www.capterra.ae/software/1024030/prtg-enterprise-monitor) — 4.7/5 (79 reviews) ## Reviews ### "Great DCIM product\!" — 5.0/5 > **Tom** | *3 October 2025* | Higher Education Software | Recommendation rating: 9.0/10 > > **Pros**: Ease of updates/new models library/product releases. Setup and installation are easy. The customer support is excellent\! User interface is intuitive. > > **Cons**: At the moment, there is not a con about the product(s). We have been using Sunbird for years without any interruption. > > Thus far DCIM has been great. Fulfills our requirements for monitoring. Basically a single pane of glass for our data center management. ----- ### "Great Team" — 5.0/5 > **Jason** | *2 June 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Prompt and knowledgeable support team. I put in a ticket and it was almost immediately responded to and resolved. > > **Cons**: Haven't found anything yet, it takes a while to get used to it. Im becoming more familiar as I add devices. > > Its a great platform with outstanding support. Its a cool tool that I have been showing off to other team members. ----- ### "Excellent DCIM with Excellent Support" — 5.0/5 > **Jesse** | *30 June 2025* | Defense & Space | Recommendation rating: 10.0/10 > > **Pros**: Sunbird is a comprehensive and excellent DCIM solution. It's excellent and integration with existing CMDB platforms (such as ServiceNOW), and support is excellent and quick to respond to feature and new model requests. > > **Cons**: The interface could be a little more intuitive, though in fairness excellent training is provided to familiarize you with the interface and functionality concepts. > > My experience has been excellent - the few issues or questions I've had are quickly and thoroughly answered. The feature set covers everything I need in a DCIM much more comprehensively than other solutions I've evaluated. ----- ### "SunBird - A Sensible and Easy Approach to DCIM" — 5.0/5 > **Abhi** | *30 May 2025* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: Our team finds SunBird solution easier to use compared to Nlyte, no need for double entry between tools. Import templates are easy to use. No need to pay for upgrades and it is really easy to upgrade without vendor support. Weekly webinars and other videos are nice for the team to learn the tool on their own pace. The price of the software is considerably lower that other software. The technical support goes above and beyond. > > **Cons**: Since we are doing a POC, we have not come across any cons. We have not used the reporting function yet. > > My overall experience was excellent. The technical and accounting staff were extremely helpful and knowledgeable. SunBird allowed us with a installation, configuration and was very helpful to answer our questions. They provide free training after the implementation. The documentation and the training videos are excellent. ----- ### "Great Product, First Rate Support Team" — 5.0/5 > **Joel** | *11 February 2025* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: Great product with a commitment to improving it in meaningful ways through direct Customer feedback. The Support Team are first class professionals and very pleasant to interact with. > > **Cons**: Which the tool could do some targeted discovery. But I am hopeful that with future integration with AI tools it will get there. > > Very satisfied with the product. We are making great headway towards improving our Data Center management. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.ae/software/106991/sunbird-dcim?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/106991/sunbird-dcim) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data