---
description: Get detailed information about Unify OpenScape Business usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Unify OpenScape Business Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Unify OpenScape Business](/software/1069397/Unify-OpenScape-Business)

# Unify OpenScape Business

Canonical: https://www.capterra.ae/software/1069397/Unify-OpenScape-Business

> Unify OpenScape Business is a unified communications platform that supports voice services for small to mid-sized organizations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Unify OpenScape Business?

OpenScape Business serves multi-site enterprises, distributed organizations, healthcare, education, government, hospitality, manufacturing, retail, and contact centers.

## About the vendor

- **Company**: Mitel Networks
- **Founded**: 1988

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Canada

## Features

- Automated Attendant
- Call Center Management
- Call Routing
- IVR
- PBX
- Voice Mail

## Category

- [Telephony Software](https://www.capterra.ae/directory/30084/telephony/software)

## Related Categories

- [Telephony Software](https://www.capterra.ae/directory/30084/telephony/software)
- [Business Phone Systems](https://www.capterra.ae/directory/31101/business-phone-systems/software)
- [Unified Communications Software](https://www.capterra.ae/directory/31035/unified-communications/software)

## Alternatives

1. [ZIWO](https://www.capterra.ae/software/171265/ziwo) — 4.6/5 (109 reviews)
2. [Zendesk Suite](https://www.capterra.ae/software/164283/zendesk) — 4.4/5 (4092 reviews)
3. [Zoho Desk](https://www.capterra.ae/software/169505/zoho-desk) — 4.5/5 (2216 reviews)
4. [RingEX](https://www.capterra.ae/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews)
5. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (1005 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/1069397/Unify-OpenScape-Business)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10022808/Unify-OpenScape-Business/> |
| en-AE | <https://www.capterra.ae/software/1069397/Unify-OpenScape-Business> |
| en-AU | <https://www.capterra.com.au/software/1069397/Unify-OpenScape-Business> |
| en-CA | <https://www.capterra.ca/software/1069397/Unify-OpenScape-Business> |
| en-GB | <https://www.capterra.co.uk/software/1069397/Unify-OpenScape-Business> |
| en-IE | <https://www.capterra.ie/software/1069397/Unify-OpenScape-Business> |
| en-IL | <https://www.capterra.co.il/software/1069397/Unify-OpenScape-Business> |
| en-IN | <https://www.capterra.in/software/1069397/Unify-OpenScape-Business> |
| en-NZ | <https://www.capterra.co.nz/software/1069397/Unify-OpenScape-Business> |
| en-SG | <https://www.capterra.com.sg/software/1069397/Unify-OpenScape-Business> |
| en-ZA | <https://www.capterra.co.za/software/1069397/Unify-OpenScape-Business> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ae/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Unify OpenScape Business","description":"Unify OpenScape Business is a unified communications platform combining voice, conferencing, messaging, mobility, and contact center features into one system, simplifying management by consolidating tools into a single infrastructure. Supporting 2 to 2,000 users across single or multi-site deployments, it scales seamlessly without architectural changes.\n\nDeployment options include on-premise, hosted, private cloud, and hybrid configurations, catering to compliance, budget, and infrastructure needs. It offers perpetual licensing and subscription models for financial flexibility. Centralized web-based administration streamlines management, while compatibility with IP, digital, analog, and DECT devices protects existing investments.\n\nMicrosoft Teams integration enables click-to-dial within Teams. Integrated contact center capabilities manage voice, email, and fax interactions. Multi-site networking ensures unified management and consistent dial plans across locations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d73e0507-6226-488d-9b7d-971138398af5.jpeg","url":"https://www.capterra.ae/software/1069397/Unify-OpenScape-Business","@id":"https://www.capterra.ae/software/1069397/Unify-OpenScape-Business#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud"},{"@id":"https://www.capterra.ae/software/1069397/Unify-OpenScape-Business#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Unify OpenScape Business?","@type":"Question","acceptedAnswer":{"text":"Unify OpenScape Business is a unified communications platform combining voice, conferencing, messaging, mobility, and contact center features into one system, simplifying management by consolidating tools into a single infrastructure. Supporting 2 to 2,000 users across single or multi-site deployments, it scales seamlessly without architectural changes.Deployment options include on-premise, hosted, private cloud, and hybrid configurations, catering to compliance, budget, and infrastructure needs. It offers perpetual licensing and subscription models for financial flexibility. Centralized web-based administration streamlines management, while compatibility with IP, digital, analog, and DECT devices protects existing investments.Microsoft Teams integration enables click-to-dial within Teams. Integrated contact center capabilities manage voice, email, and fax interactions. Multi-site networking ensures unified management and consistent dial plans across locations.","@type":"Answer"}},{"name":"Who Uses Unify OpenScape Business?","@type":"Question","acceptedAnswer":{"text":"OpenScape Business serves multi-site enterprises, distributed organizations, healthcare, education, government, hospitality, manufacturing, retail, and contact centers.","@type":"Answer"}}]},{"@id":"https://www.capterra.ae/software/1069397/Unify-OpenScape-Business#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Telephony Software","position":2,"item":"/directory/30084/telephony/software","@type":"ListItem"},{"name":"Unify OpenScape Business","position":3,"item":"/software/1069397/Unify-OpenScape-Business","@type":"ListItem"}]}]}
</script>
