---
description: Get detailed information about Optima usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Optima Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Home Health Care Software](/directory/10036/home-health-care/software) > [Optima](/software/1065685/net-health-therapy-for-skilled-nursing-and-senior-living)

# Optima

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> Optima (formerly Net Health Therapy for Skilled Nursing and Senior Living) is a proven solution built for post-acute rehab therapy.
> 
> Verdict: Rated **4.2/5** by 64 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Optima?

Contract therapy companies, skilled nursing facilities, home health agencies

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 64 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Net Health
- **Location**: Pittsburgh, US
- **Founded**: 1992

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Charting
- Patient Records Management
- Scheduling Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Home Health Care Software](https://www.capterra.ae/directory/10036/home-health-care/software)

## Related Categories

- [Home Health Care Software](https://www.capterra.ae/directory/10036/home-health-care/software)
- [Nursing Home Software](https://www.capterra.ae/directory/31330/nursing-home/software)
- [Physical Therapy Software](https://www.capterra.ae/directory/30596/physical-therapy/software)
- [Speech Therapy Software](https://www.capterra.ae/directory/30816/speech-therapy/software)
- [Occupational Therapy Software](https://www.capterra.ae/directory/30814/occupational-therapy/software)

## Alternatives

1. [Net Health](https://www.capterra.ae/software/161261/redoc-powered-by-xfit) — 4.1/5 (163 reviews)
2. [MatrixCare Home Health & Hospice](https://www.capterra.ae/software/81083/brightree) — 4.2/5 (258 reviews)
3. [myUnity](https://www.capterra.ae/software/201299/myunity-home-health-hospice-software) — 4.3/5 (118 reviews)
4. [StoriiCare](https://www.capterra.ae/software/163319/storiicare) — 4.8/5 (44 reviews)
5. [Eldermark](https://www.capterra.ae/software/79030/service-minder) — 4.6/5 (37 reviews)

## Reviews

### "Optima Rocks\!" — 5.0/5

> **Brian** | *21 February 2019* | Recommendation rating: 10.0/10
> 
> **Pros**: I love the support that is provided to my team, in regards to issues, that arise in day to day operations. The soft ware encourages/facilitates skilled and medically necessary documentation, to support the services provided to the elders we serve. Optima provides us with tools, that increase efficiency and effectiveness to provide more opportunities for patient care, the ultimate reason we do what we do.
> 
> **Cons**: Honestly, nickel and dime. there is always something extra... with an additional cost. we are all in business, and i respect that, however, i feel like every time i turn around, there is something else that costs an additional fee.
> 
> I love the fact that the product owners, and clinical director, are so eager to speak to the customers, to gain insight in the needs of the customer, in order to meet their needs.

-----

### "Optima Software- My software solutions" — 5.0/5

> **Lynda** | *21 February 2019* | Recommendation rating: 9.0/10
> 
> **Pros**: I would highly recommend Optima as a software solution for SNF. The software is user friendly, they stays current with healthcare changes and seek out feedback from the end users as they develop new modules or consider updates.
> 
> **Cons**: My primary challenge has been more on the Optima Financial Module as the customer service seems to have limited knowledge to provide support. With that said, when I need specialized support I am usually assigned a specific rep who can assist.

-----

### "Accounting and Payroll Review" — 3.0/5

> **Katie** | *19 July 2018* | Recommendation rating: 5.0/10
> 
> **Pros**: Able to log Payroll and Accounting information all in the same software.
GREAT software for LTC facilities.
> 
> **Cons**: On standard contracts we are not able to invoice for travel/mileage without manually adding this to the invoice.
On Time in Facility contracts we are not able to select travel/mileage as non-billable time, it's all or nothing.
> 
> We have several time in facility contracts that are all different as far as what we can/cannot invoice. I feel Optima is more aimed for Billing/Documentation contracts so it's sometimes time consuming trying to invoice those labor only sites since there are so many manual adjustments needed.

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### "Overall Optima is a full service, easy to use SNF therapy software program." — 4.0/5

> **Dave** | *21 February 2019* | Recommendation rating: 8.0/10
> 
> **Pros**: User friendly software for both documentation and billing (as well as labor hours management).  Great for compliance (CCI edits, caps, etc.) updates.  A good amount of flexibility with payer management.
> 
> **Cons**: Support phone line seems to be much slower over last couple months.  I used to wait on hold for only 30 seconds, but now can be many minutes.
> 
> Would like the BI support team to have a little more proactive knowledge about the dashboards.  Seems like new products/dashboards are introduced in Release Notes but then minimal knowledge when questions are asked of the support team.

-----

### "Best Software for Skilled Nursing Therapy" — 4.0/5

> **Ronald** | *22 February 2019* | Recommendation rating: 8.0/10
> 
> **Pros**: Generally an intuitive platform.  Optima does a good job staying on top of industry changes and adapting to meet new demands.
> 
> **Cons**: During the rollout of new features and updates there are often glitches initially that sometime take an extended time to resolve.
> 
> Overall a good software program and from my experience the best choice currently available in the market.

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## Links

- [View on Capterra](https://www.capterra.ae/software/1065685/net-health-therapy-for-skilled-nursing-and-senior-living)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10020194/Net-Health-Therapy-for-Skilled-Nursing-and-Senior-Living/> |
| en-AE | <https://www.capterra.ae/software/1065685/net-health-therapy-for-skilled-nursing-and-senior-living> |
| en-AU | <https://www.capterra.com.au/software/1065685/net-health-therapy-for-skilled-nursing-and-senior-living> |
| en-CA | <https://www.capterra.ca/software/1065685/net-health-therapy-for-skilled-nursing-and-senior-living> |
| en-GB | <https://www.capterra.co.uk/software/1065685/net-health-therapy-for-skilled-nursing-and-senior-living> |
| en-IE | <https://www.capterra.ie/software/1065685/net-health-therapy-for-skilled-nursing-and-senior-living> |
| en-IL | <https://www.capterra.co.il/software/1065685/net-health-therapy-for-skilled-nursing-and-senior-living> |
| en-IN | <https://www.capterra.in/software/1065685/net-health-therapy-for-skilled-nursing-and-senior-living> |
| en-NZ | <https://www.capterra.co.nz/software/1065685/net-health-therapy-for-skilled-nursing-and-senior-living> |
| en-SG | <https://www.capterra.com.sg/software/1065685/net-health-therapy-for-skilled-nursing-and-senior-living> |
| en-ZA | <https://www.capterra.co.za/software/1065685/net-health-therapy-for-skilled-nursing-and-senior-living> |

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