---
description: Get detailed information about Dispatch usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dispatch Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Delivery Management Software](/directory/31261/delivery-management/software) > [Dispatch](/software/1064563/dispatch-connect)

# Dispatch

Canonical: https://www.capterra.ae/software/1064563/dispatch-connect

Page: 1 / 5\
Next: [Next page](https://www.capterra.ae/software/1064563/dispatch-connect?page=2)

> Delivery orchestration platform for enterprise businesses, combining smart logistics software with a national driver network.
> 
> Verdict: Rated **4.6/5** by 100 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Dispatch?

Ideal for enterprise operations and logistics leaders in wholesale distribution, manufacturing, retail, and field services who need a reliable, tech-driven solution to manage and scale delivery.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 100 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Dispatch

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Notifications
- Billing & Invoicing
- Carrier Management
- Communication Management
- Customer Portal
- Delivery Tracking
- Dispatch Management
- Driver Management
- Fleet Management Software
- GPS
- Live Driver Tracking
- Load Optimization
- Maintenance Management Software
- Mobile Access
- Mobile Signature Capture
- Order Management Software
- Performance Metrics
- Quotes/Estimates
- Reporting & Statistics
- Reporting/Analytics
- Route Optimization
- Routing
- Scheduling Software
- Shipment Tracking Software
- Status Tracking
- Third-Party Integrations
- Vehicle Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Delivery Management Software](https://www.capterra.ae/directory/31261/delivery-management/software)

## Related Categories

- [Delivery Management Software](https://www.capterra.ae/directory/31261/delivery-management/software)
- [Fleet Management Software](https://www.capterra.ae/directory/20007/fleet-management/software)
- [Transportation Management Software](https://www.capterra.ae/directory/30820/transportation-management/software)
- [Trucking Solutions Software](https://www.capterra.ae/directory/30085/trucking/software)
- [Route Planning Software](https://www.capterra.ae/directory/30944/route-planning/software)

## Alternatives

1. [Elite EXTRA](https://www.capterra.ae/software/131389/elite-extra) — 4.7/5 (389 reviews)
2. [Track-POD](https://www.capterra.ae/software/178880/track-pod) — 4.7/5 (140 reviews)
3. [eShip](https://www.capterra.ae/software/1031166/eship) — 4.7/5 (95 reviews)
4. [Transvirtual](https://www.capterra.ae/software/219013/transvirtual) — 4.8/5 (68 reviews)
5. [RouteLogic](https://www.capterra.ae/software/209448/routelogic) — 4.6/5 (52 reviews)

## Reviews

### "dispatch review from stadium goods" — 5.0/5

> **Brandon** | *6 August 2025* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: ease of using the interface and the support teams to help with any issues that arise with dispatch. I have gotten great support every step of the process
> 
> **Cons**: there are some bugs within the interface that can make bookings/ communication difficult occasionally. the support team has created tickets to try and fix these issues
> 
> very positive, and would recommend to anyone looking to move product from point a to b in the safest and most cost-efficient manner

-----

### "Grateful Review" — 5.0/5

> **Andy** | *4 February 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10
> 
> **Pros**: I would say the best thing about Dispatch is the integrity of the drivers. There are so many ways too ship things places, but the relationships built is very impressive. There is defently a learning curve when working with SunRun, but the communication is key.
> 
> **Cons**: I feel like they can improve on verification of drivers, making sure the account and the actual driver match.
> 
> Positive overall, just small things to improve too rly push further. More driver development would be great for those over acheiving drivers\! retain them and keep the best of the best.

-----

### "Could be an Industry Leader but..." — 3.0/5

> **Nicholas** | *14 February 2026* | Construction Software | Recommendation rating: 1.0/10
> 
> **Pros**: The API seems intuitive and easily accessible. The webhook geatures are interesting and potentially useful. Was impressed with the OAuth framework.
> 
> **Cons**: 1.) Reporting - Little to no reporting, no support for ad hoc reporting outside of API
2.) Dashboard - poorly constructed, cannot filter by any criteria to drill down
3.) Communication - Poor, notifications for cancellations or driver issues at drop off severely delayed oftentimes takes hours for someone to reach out
4.) Responsiveness - Drivers frequently misuse misc charges, there are cases in which misc charges were 3-4x the cost of the trip which should never be possible. In industries where misc charges can be applied it is standard that this does not occurr. Additionally, reports regarding driver performance ar ignored or not acted on. 
Commitment to the customer- Would tate this very low. Frequently get the impression that our concerns are ignored (no drop off photos, driver damage, drivers misusing misc charges, return trips set with no authorization) 
App security and process integrity - Extremly poor, one of the worst I have seen, drivers can manually update status, no geofencing capability, no customer review for misc charges, POD not enforced, items lost by driver become our loss.
> 
> My overall experience with dispatch has been poor, not because of the platform, but it's implimentation, and customer service. I find our needs are frequently ignored until they become major issues and by that point we have lost thousands of dollars, incurred additional expenses and wasted man hours. Why does the system need to completly fail before basic requests like POD photos are enforced? Why are Misc charges so loose? Why is there no geofencing? Why do I frequently feel like I am the business and Dispatchit is the customer.

-----

### "A Seamless Freight Solution That Delivers Confidence" — 5.0/5

> **Xavier** | *6 August 2025* | Machinery | Recommendation rating: 8.0/10
> 
> **Pros**: Easy booking, real-time tracking, and fair pricing. Dispatch makes local freight shipping simple and reliable. Definitely recommend. Want it even snappier or customized to a certain tone? I can tweak it in seconds.
> 
> **Cons**: Occasional Delays might throw off our timelines, such as the time it takes to find a driver. But overall these weaknesses. Despite a few drawbacks, the overall benefits of the service far outweigh the minor inconveniences.
> 
> Working with Dispatch has been refreshingly seamless. From the intuitive booking process to the easy-to-navigate tracking system, everything feels designed with efficiency and convenience in mind. Communication is clear, updates are timely, and each shipment arrives as expected. The fair pricing adds extra confidence, making it a reliable go-to solution for local freight needs. It’s reassuring to have a service that consistently delivers peace of mind.

-----

### "Awesome Possum\!" — 5.0/5

> **Tory** | *3 February 2026* | Environmental Services | Recommendation rating: 10.0/10
> 
> **Pros**: the ease of access, the ability to navigate cleanly while still maintaining previous entries. wonder
> 
> **Cons**: there's not a thing I don't like so far; the interface and the navigation are exceptional high pace.

-----

Page: 1 / 5\
Next: [Next page](https://www.capterra.ae/software/1064563/dispatch-connect?page=2)

## Links

- [View on Capterra](https://www.capterra.ae/software/1064563/dispatch-connect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10019337/Dispatch-Connect/> |
| en-AE | <https://www.capterra.ae/software/1064563/dispatch-connect> |
| en-AU | <https://www.capterra.com.au/software/1064563/dispatch-connect> |
| en-CA | <https://www.capterra.ca/software/1064563/dispatch-connect> |
| en-GB | <https://www.capterra.co.uk/software/1064563/dispatch-connect> |
| en-IE | <https://www.capterra.ie/software/1064563/dispatch-connect> |
| en-IL | <https://www.capterra.co.il/software/1064563/dispatch-connect> |
| en-IN | <https://www.capterra.in/software/1064563/dispatch-connect> |
| en-NZ | <https://www.capterra.co.nz/software/1064563/dispatch-connect> |
| en-SG | <https://www.capterra.com.sg/software/1064563/dispatch-connect> |
| en-ZA | <https://www.capterra.co.za/software/1064563/dispatch-connect> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ae/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Dispatch","description":"Dispatch empowers businesses to transform last-mile delivery from a cost center into a strategic advantage. Our AI-powered platform, DispatchOne, combines delivery technology, data, and a national network of professional drivers to provide enterprises with full visibility and control over their logistics operations.\n\nWith intelligent routing, predictive analytics, and seamless order management, Dispatch enables organizations to increase on-time performance, reduce delivery costs, and enhance customer satisfaction. Dispatch ensures every delivery is optimized for reliability, speed, and ROI.\n\nKey Capabilities:\n-AI-Powered Orchestration: Smarter routing and predictive delivery insights.\n-End-to-End Control: Manage orders, fulfillment, and billing in one system.\n-National Driver Network: Access vetted, professional delivery professionals.\n-Actionable Analytics: Gain full visibility into SLAs, ETAs, and cost drivers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cef70c69-e46a-43e8-8d4f-c527b43f56ef.png","url":"https://www.capterra.ae/software/1064563/dispatch-connect","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/1064563/dispatch-connect#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":100},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.ae/software/1064563/dispatch-connect#faqs","mainEntity":[{"name":"What Is Dispatch?","@type":"Question","acceptedAnswer":{"text":"Dispatch empowers businesses to transform last-mile delivery from a cost center into a strategic advantage. Our AI-powered platform, DispatchOne, combines delivery technology, data, and a national network of professional drivers to provide enterprises with full visibility and control over their logistics operations.With intelligent routing, predictive analytics, and seamless order management, Dispatch enables organizations to increase on-time performance, reduce delivery costs, and enhance customer satisfaction. Dispatch ensures every delivery is optimized for reliability, speed, and ROI.Key Capabilities:-AI-Powered Orchestration: Smarter routing and predictive delivery insights.-End-to-End Control: Manage orders, fulfillment, and billing in one system.-National Driver Network: Access vetted, professional delivery professionals.-Actionable Analytics: Gain full visibility into SLAs, ETAs, and cost drivers.","@type":"Answer"}},{"name":"Who Uses Dispatch?","@type":"Question","acceptedAnswer":{"text":"Ideal for enterprise operations and logistics leaders in wholesale distribution, manufacturing, retail, and field services who need a reliable, tech-driven solution to manage and scale delivery.","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.ae/software/1064563/dispatch-connect#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Delivery Management Software","position":2,"item":"/directory/31261/delivery-management/software","@type":"ListItem"},{"name":"Dispatch","position":3,"item":"/software/1064563/dispatch-connect","@type":"ListItem"}]}]}
</script>