---
description: Get detailed information about HelpMate usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HelpMate Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [HelpMate](/software/1061330/helpmate)

# HelpMate

Canonical: https://www.capterra.ae/software/1061330/helpmate

> Customer service tool that helps businesses organize incoming messages in team inbox, manage knowledge base \&amp; track support tickets.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: HelpMate

## Commercial Context

- **Starting Price**: $12.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 173 more

## Features

- Inbox Management
- Knowledge Base Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Customer Service Software](https://www.capterra.ae/directory/22/customer-service/software)

## Alternatives

1. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Freshdesk](https://www.capterra.ae/software/124981/freshdesk) — 4.5/5 (3408 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.ae/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [Zendesk Suite](https://www.capterra.ae/software/164283/zendesk) — 4.4/5 (4072 reviews)
5. [LiveChat](https://www.capterra.ae/software/62194/livechat) — 4.6/5 (1715 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/1061330/helpmate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10016785/HelpMate/> |
| en-AE | <https://www.capterra.ae/software/1061330/helpmate> |
| en-AU | <https://www.capterra.com.au/software/1061330/helpmate> |
| en-CA | <https://www.capterra.ca/software/1061330/helpmate> |
| en-GB | <https://www.capterra.co.uk/software/1061330/helpmate> |
| en-IE | <https://www.capterra.ie/software/1061330/helpmate> |
| en-IL | <https://www.capterra.co.il/software/1061330/helpmate> |
| en-IN | <https://www.capterra.in/software/1061330/helpmate> |
| en-NZ | <https://www.capterra.co.nz/software/1061330/helpmate> |
| en-SG | <https://www.capterra.com.sg/software/1061330/helpmate> |
| en-ZA | <https://www.capterra.co.za/software/1061330/helpmate> |

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