---
description: Get detailed information about Bonga Cloud usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bonga Cloud Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [Bonga Cloud](/software/1056141/bonga-cloud)

# Bonga Cloud

Canonical: https://www.capterra.ae/software/1056141/bonga-cloud

> Elevate your customer service with a cloud-based call center software to enhance customer experience leveraging on cutting-edge tech.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Bonga Cloud?

Tech Support, E-commerce, Health, Product Support, Travel \&amp; Hospitality, Non-profits, Governments.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Reevle Systems

## Commercial Context

- **Starting Price**: $310.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Kenya

## Features

- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Dashboard Software
- IVR
- Queue Management
- Reporting/Analytics

## Integrations (1 total)

- Splynx

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Call Center Software](https://www.capterra.ae/directory/30007/call-center/software)

## Alternatives

1. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Ringover](https://www.capterra.ae/software/169627/ringover) — 4.7/5 (858 reviews)
3. [Convoso](https://www.capterra.ae/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
4. [DialedIn CCaaS](https://www.capterra.ae/software/29589/callcenternow) — 4.8/5 (314 reviews)
5. [Readymode](https://www.capterra.ae/software/136728/readymode) — 4.6/5 (136 reviews)

## Reviews

### "Five Star" — 5.0/5

> **Mary** | *28 September 2023* | Business Supplies & Equipment | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to setup and Use, i easily self signed and topped up, the payment process was straight forward
> 
> **Cons**: They do not have a chat bot, i hope they implement in future
> 
> Customers can easily access me and call management is perfect

## Links

- [View on Capterra](https://www.capterra.ae/software/1056141/bonga-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10013972/Bonga-Cloud/> |
| en-AE | <https://www.capterra.ae/software/1056141/bonga-cloud> |
| en-AU | <https://www.capterra.com.au/software/1056141/bonga-cloud> |
| en-CA | <https://www.capterra.ca/software/1056141/bonga-cloud> |
| en-GB | <https://www.capterra.co.uk/software/1056141/bonga-cloud> |
| en-IE | <https://www.capterra.ie/software/1056141/bonga-cloud> |
| en-IL | <https://www.capterra.co.il/software/1056141/bonga-cloud> |
| en-IN | <https://www.capterra.in/software/1056141/bonga-cloud> |
| en-NZ | <https://www.capterra.co.nz/software/1056141/bonga-cloud> |
| en-SG | <https://www.capterra.com.sg/software/1056141/bonga-cloud> |
| en-ZA | <https://www.capterra.co.za/software/1056141/bonga-cloud> |

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