---
description: Get detailed information about Contact Centre Solution usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Contact Centre Solution Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/32035/contact-center/software) > [Contact Centre Solution](/software/1055097/contact-centre-solution)

# Contact Centre Solution

Canonical: https://www.capterra.ae/software/1055097/contact-centre-solution

> AI-powered omnichannel contact centre with voice, chat, WhatsApp, email \& social, boosting CX, analytics \& agent productivity.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Contact Centre Solution?

Target Markets

Industries: BFSI, Telecom, Healthcare, Retail \& E-commerce, Education, Government \& Smart Cities

Regions: India, Middle East (UAE, KSA), Africa (Nigeria, Mauritius), Southeast Asia (P

## About the vendor

- **Company**: Right Side Business Solutions

## Commercial Context

- **Starting Price**: ₹999.00
- **Pricing model**: Per User
- **Pricing Details**: SaaS License
Cloud License
Perpetual License
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- Agent Interface
- Auto-Dialer
- Automated Routing
- Chatbot Software
- Computer Telephony Integration
- Quality Management Software
- Queue Management
- Reporting/Analytics

## Integrations (10 total)

- Facebook Business Suite
- Google Ads
- HubSpot CRM
- Instagram
- Kapture CX
- Kylas Sales CRM
- LeadSquared
- Salesforce CTI Toolbar
- Sellxpert
- Zoho CRM

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Center Software](https://www.capterra.ae/directory/32035/contact-center/software)

## Alternatives

1. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Ringover](https://www.capterra.ae/software/169627/ringover) — 4.7/5 (858 reviews)
3. [Sobot](https://www.capterra.ae/software/1072329/Sobot) — 4.9/5 (92 reviews)
4. [Amazon Connect](https://www.capterra.ae/software/1017140/amazon-connect) — 4.5/5 (92 reviews)
5. [HoduCC](https://www.capterra.ae/software/156136/hoducc) — 4.6/5 (95 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/1055097/contact-centre-solution)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10013101/Contact-Centre-Solution/> |
| en-AE | <https://www.capterra.ae/software/1055097/contact-centre-solution> |
| en-AU | <https://www.capterra.com.au/software/1055097/contact-centre-solution> |
| en-CA | <https://www.capterra.ca/software/1055097/contact-centre-solution> |
| en-GB | <https://www.capterra.co.uk/software/1055097/contact-centre-solution> |
| en-IE | <https://www.capterra.ie/software/1055097/contact-centre-solution> |
| en-IL | <https://www.capterra.co.il/software/1055097/contact-centre-solution> |
| en-IN | <https://www.capterra.in/software/1055097/contact-centre-solution> |
| en-NZ | <https://www.capterra.co.nz/software/1055097/contact-centre-solution> |
| en-SG | <https://www.capterra.com.sg/software/1055097/contact-centre-solution> |
| en-ZA | <https://www.capterra.co.za/software/1055097/contact-centre-solution> |

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