---
description: Get detailed information about Ingrid usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ingrid Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

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# Ingrid

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> Ingrid Delivery Platform connects retailers, carriers, and consumers to create a better shopping experience for everyone.
> 
> Verdict: Rated **4.6/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Ingrid?

Ingrid Delivery Platform connects retailers, carriers, and consumers to create a better shopping experience for everyone. Ingrid offers pre- and post-purchase solutions for delightful deliveries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 10 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ingrid

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Swedish
- **Available Countries**: Netherlands, Norway, Sweden, United Kingdom

## Features

- Carrier Management
- Reporting/Analytics
- Shipment Tracking Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Transportation Management Software](https://www.capterra.ae/directory/30820/transportation-management/software)

## Related Categories

- [Transportation Management Software](https://www.capterra.ae/directory/30820/transportation-management/software)
- [Shipping Software](https://www.capterra.ae/directory/30104/shipping/software)
- [Delivery Management Software](https://www.capterra.ae/directory/31261/delivery-management/software)

## Alternatives

1. [Elite EXTRA](https://www.capterra.ae/software/131389/elite-extra) — 4.7/5 (364 reviews)
2. [Detrack](https://www.capterra.ae/software/188592/detrack) — 4.7/5 (96 reviews)
3. [Transvirtual](https://www.capterra.ae/software/219013/transvirtual) — 4.8/5 (68 reviews)
4. [Track-POD](https://www.capterra.ae/software/178880/track-pod) — 4.7/5 (140 reviews)
5. [Dispatch](https://www.capterra.ae/software/1064563/dispatch-connect) — 4.6/5 (95 reviews)

## Reviews

### "Great platform for companies who want to evolve their checkout" — 5.0/5

> **Malin** | *19 December 2024* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: I like that Ingrid is an innovative and actionable company that listen to our challanges and development idéas. The weekly follow up with CSM makes improvement easy\! 
The platform is user friendly and support you in reaching your KPIs.
> 
> **Cons**: Sometimes you can feel that Ingrid is a growing company where the backlog for support tickets increase. Hence response time for smaller issues can take some time to get solved. Support is always great though\!
> 
> Ingrid is a company with close support to its customers who listen to and take action on your ideas.
Their platform has a lot of good features and it's constantly evolving.

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### "Ingrid an very inovative company who are set for the future" — 5.0/5

> **Christoffer** | *17 October 2024* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: They are very inovative in the check-out step and always ahead compared to competitors.
> 
> **Cons**: Its an inovative and young company and are learning and adopting. Sometimes some SOP are not set in advance before launch but they are getting better on that.
> 
> Im happy to work with Ingrid and the team in a management position. They are flexivble and want to adopt and develope roadmap after customer needs.

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### "Easy accessible optimizing" — 4.0/5

> **Mattias** | *19 November 2024* | Cosmetics | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and a lot of experiment opportunities in order to optimize revenue and customer satisfaction. We've been able to elevate our freight game since starting to use Ingrid.
> 
> **Cons**: We've had some issues with error messages that we have needed support with that would have been nice to be able to solve ourselves, especial when they are having a big backlog. Always great support though.
> 
> Its been both fun and Great collaboration and a software that

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### "Great delivery platform\!" — 5.0/5

> **Pontu** | *11 November 2024* | Apparel & Fashion | Recommendation rating: 9.0/10
> 
> **Pros**: User friendly backoffice, great A/B testing functionality
> 
> **Cons**: No availablity of raw data extraction but I know a analytics solution is on its way
> 
> Supportive and solution oriented account managers, easy to use, easy to do changes and test new shipping solutions. Overall very good.

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### "Ingrid X SkalHuset" — 4.0/5

> **Adrian** | *11 October 2023* | Consumer Goods | Recommendation rating: 8.0/10
> 
> **Pros**: Simplicity and ease of use, while still offering more advanced possibilities for the more experienced user. Furthermore the support, help and feedback is valued and Ingrid really makes an effort to help their ecom users to succeed and reach their expected targets for the investment. The collaboration with Ingrid doesn't stop after onboarding and go-live, they continue to help out with all future questions and advancements to further advance the customers business.
> 
> **Cons**: Ingrid has some problems, but the biggest one is definitely their current backlog. Bug reporting, integration of new carriers, timeframe from suggestion to implementation of potential future features is a bit too long at the moment. To clarify I want to add that this isn't related to integration, that all worked fine. The issue at hand is after the customer is onboarded, any future addition can take a bit of time.

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## Links

- [View on Capterra](https://www.capterra.ae/software/1053881/ingrid)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10012813/Ingrid/> |
| en-AE | <https://www.capterra.ae/software/1053881/ingrid> |
| en-AU | <https://www.capterra.com.au/software/1053881/ingrid> |
| en-CA | <https://www.capterra.ca/software/1053881/ingrid> |
| en-GB | <https://www.capterra.co.uk/software/1053881/ingrid> |
| en-IE | <https://www.capterra.ie/software/1053881/ingrid> |
| en-IL | <https://www.capterra.co.il/software/1053881/ingrid> |
| en-IN | <https://www.capterra.in/software/1053881/ingrid> |
| en-NZ | <https://www.capterra.co.nz/software/1053881/ingrid> |
| en-SG | <https://www.capterra.com.sg/software/1053881/ingrid> |
| en-ZA | <https://www.capterra.co.za/software/1053881/ingrid> |

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