--- description: Get detailed information about Simpro usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Simpro Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Field Service Management (FSM) Software](/directory/10009/field-service-management/software) > [Simpro](/software/10529/simpro-enterprise) # Simpro Canonical: https://www.capterra.ae/software/10529/simpro-enterprise Page: 1 / 7\ Next: [Next page](https://www.capterra.ae/software/10529/simpro-enterprise?page=2) > Simpro is the leading AI-first operating platform for the trades, built to eliminate complexity, unlock clarity, and double business pr > > Verdict: Rated **4.0/5** by 148 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Simpro? Simpro is used by electrical contractors, plumbers, HVAC technicians, security companies, fire protection specialists, and trades professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 148 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support Software | 3.8/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Simpro Software - **Location**: Brisbane, Australia - **Founded**: 2002 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, Spanish - **Available Countries**: Australia, Canada, Ireland, Netherlands, New Zealand, Singapore, United Kingdom, United States ## Features - Asset Tracking Software - Availability Management - Billing & Invoicing - Booking Management - Business Process Automation - Calendar Management - Calendar Sync - Contractor Database - Cost Database - Cost Estimating - Document Management Software - Document Storage - Drag & Drop - Electronic Payments - Electronic Signature - Equipment Management - Estimating - Facility Asset Management - Financial Management Software - Fixed Asset Management Software - For Commercial and/or Industrial Electrical Contractors - Forms Management - Integrated Business Operations - Inventory Management Software - Invoice Processing - Job Management - Maintenance Management Software - Maintenance Scheduling - Mobile Access - Mobile Payments - Online Booking - Online Time Clock - Payment Processing Software - Preventive Maintenance Software - Process Modeling & Designing - Progress Reports - Project Management Software - Project Planning/Scheduling - Quotes/Estimates - Real-Time Updates - Real-time Scheduling - Reminders - Repair Tracking - Reporting/Project Tracking - Service History - Takeoff Software - Time Tracking Software - Work Order Management - Workflow Configuration - Workflow Management Software ... and 82 more features ## Integrations (47 total) - Asana - Certifi - ClockShark - Dropbox Dash for Business - Encircle - EzzyBills - FlatRateNOW - Gmail - Google Calendar - Google Drive - Groundplan - HubSpot CRM - Integration Fox - Lentune - Link4 ... and 32 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Field Service Management (FSM) Software](https://www.capterra.ae/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management (FSM) Software](https://www.capterra.ae/directory/10009/field-service-management/software) - [Service Dispatch Software](https://www.capterra.ae/directory/30059/service-dispatch/software) - [HVAC Software](https://www.capterra.ae/directory/30107/hvac/software) - [Plumbing Software](https://www.capterra.ae/directory/30673/plumbing/software) - [Contractor Management Software](https://www.capterra.ae/directory/30853/contractor-management/software) ## Alternatives 1. [Xero](https://www.capterra.ae/software/169561/xero) — 4.4/5 (3318 reviews) 2. [Jobber](https://www.capterra.ae/software/127994/jobber) — 4.6/5 (1475 reviews) 3. [QuickBooks Enterprise](https://www.capterra.ae/software/46497/quickbooks-enterprise) — 4.5/5 (20669 reviews) 4. [FreshBooks](https://www.capterra.ae/software/142390/freshbooks) — 4.5/5 (4523 reviews) 5. [QuickBooks Online Advanced](https://www.capterra.ae/software/189398/quickbooks-online) — 4.4/5 (1048 reviews) ## Reviews ### "simpro honest review" — 1.0/5 > **Carl** | *13 November 2025* | Construction Software | Recommendation rating: 0.0/10 > > **Pros**: They're good at marketing, to point of contract being signed. They suggest an intuitive leaning platform.... > > **Cons**: the system requires a full time inputter, is extremely time consuming and the results do not warrant the input. after sales service is offensive at best. Be very careful about the contract which you will NOT be allowed to alter at all unless its to their advantage. > > one we would like to forget, but they won't let you due to binding contract. They promised to work with us to part ways after agreeing the system wasn't working only for their vice president of sales to completely renege on this. ----- ### "Very easy and convenience to use" — 4.0/5 > **Christine** | *28 July 2025* | Construction Software | Recommendation rating: 8.0/10 > > **Pros**: I started use Simpro since 2021 and crossed three different entities. Very easy and convenience to use. > > **Cons**: The problem is that we could not copy files/jobs from one entity to another entity, only some basic information ----- ### "Stay well away" — 1.0/5 > **Ben** | *5 August 2026* | Environmental Services | Recommendation rating: 0.0/10 > > **Pros**: There was honestly nothing I liked about Simpro. The best part of the entire experience was when our binding contract finally ended and we were able to leave. That was the only positive outcome. Based on our experience, I wouldn't recommend Simpro to others. > > **Cons**: What I liked least about Simpro was the complete lack of support and communication. Whenever we needed help, it was difficult to get clear answers or meaningful assistance. The training materials and videos were poor, and the trainers didn't appear to have the practical knowledge needed to answer real-world questions. We found the system clunky, difficult to use, and not what we were led to expect. Based on our experience, I would not recommend Simpro to anyone looking for a reliable business management system. > > My overall experience with Simpro was extremely disappointing. It caused a great deal of stress and frustration, and we found the system clunky, unintuitive, and inefficient to use. The customer support was poor, and getting meaningful assistance when we needed it was difficult. The one thing they seemed to do well was send invoices and marketing emails. Beyond that, our experience fell well short of what we expected. When we asked to end our contract early because the system wasn't meeting our needs, we were simply told that we had to pay out the remainder of the contract. We felt our concerns were dismissed rather than addressed, which made an already frustrating experience even more disappointing. Based on our experience, I believe there are far better alternatives available. My advice would be to do thorough research before committing to Simpro, as once you're locked into a contract, it can be very difficult to leave. The one thing they seemed to do well was send invoices and marketing emails. Beyond that, our experience fell well short of what we expected. We also found ourselves locked into a contract for a system that didn't meet the expectations set during the sales process, which only added to the frustration. Based on our experience, I believe there are far better alternatives available. My advice would be to do thorough research before committing to Simpro, as once you're locked into a contract, it can be very difficult to leave. ----- ### "Robust and comprehensive job management tool with a steep learning curve" — 5.0/5 > **Verified Reviewer** | *24 June 2026* | Utilities | Recommendation rating: 8.0/10 > > **Pros**: It is an absolute powerhouse when it comes to keeping our quoting, job management, and invoicing tied together in one single source of truth. The depth of the project management features and job costing tools makes it incredibly easy to track real time profits and expenses on larger projects. Having our asset management and inventory updates sync automatically with billing saves the office team tons of admin hours every single week. > > **Cons**: The system layout can feel quite clunky and rigid when you are first learning how to navigate it. It often takes far too many clicks just to get through a simple daily task like revising an invoice or editing purchase orders. The mobile app can also be a bit delicate after updates, occasionally lagging or requiring a full reinstall to get field notes to sync properly up to the main office dashboard. > > Overall, my experience with the software has been highly positive despite a steep learning curve. It has completely streamlined how we manage our jobs, inventory, and field staff. The software is incredibly robust and capable, which makes it ideal for businesses that need to track comprehensive job costing. While it does feel overly complex and click heavy at times, the massive boost to our back office organization makes it well worth implementing. ----- ### "Simpro Review" — 5.0/5 > **Joe** | *18 May 2026* | Construction Software | Recommendation rating: 10.0/10 > > **Pros**: The user interface is very intuitive, making it easy to onboard new team members without extensive training. Job scheduling and dispatching are extremely efficient and it’s simple to assign work, track progress, and update jobs in real time. The integration between quoting, invoicing, and job management is seamless, which saves a lot of time and reduces admin errors. Reporting features are strong, giving clear insights into job costs, profitability, and overall business performance. The mobile app is a big plus for field engineers — they can update jobs, upload photos, and capture signatures on-site. Inventory management is well organised and helps keep track of stock levels accurately. Customer support is responsive and helpful when issues do come up. The system is very scalable, so it works just as well for growing businesses as it does for larger teams. > > **Cons**: The PO (purchase order) system and work orders can be quite delicate. they need to be handled in very specific ways, otherwise it’s easy to throw off a job’s financial figures. Some workflows require multiple steps, which can slow things down for straightforward tasks. Occasional lag and the odd system crash can be frustrating, particularly when working on larger jobs or detailed quotes. > > Overall, my experience with Simpro has been very positive. It’s a powerful all-in-one platform that really helps streamline job management, from quoting through to completion and invoicing. Once you get used to how everything is structured, it becomes a central hub for running day-to-day operations efficiently. The scheduling, job tracking, and integration between different parts of the system stand out the most, saving time and improving visibility across projects. While there are a few areas that take some getting used to, the benefits definitely outweigh the drawbacks. Overall, it’s a reliable system that adds real value to managing jobs, teams, and business performance. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.ae/software/10529/simpro-enterprise?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/10529/simpro-enterprise) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data